The San Bernardino County court system handles a half million cases per year, but its green-screen COBOL system didn't let it accept electronic transmissions.
The county court system used a legacy application that couldn't receive electronic filings. Clerks were spending eight hours a day keying in cases – 100,000 from the Division of Child Support alone. But leaving that application behind was not an option, since it incorporated so much business logic and had been highly optimized over the years.
Facing budget cuts of $6 million in 2010–2011, the courts hoped a one-time investment in technology would increase efficiency to help offset those cuts. OpenText™ Verastream terminal emulation was exactly what they needed.
Verastream created a new e-filing portal that freed up clerks for other tasks. Now the San Bernardino County courts can engage with other courts, even those with state-of-the-art systems. The deputy court executive officer praised Verastream as an essential tool for meeting modern demands. "Verastream has become a core technology for us in expanding those capabilities.
San Bernardino is one of the largest counties in California, and its court system has a caseload of 500,000 per year.