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OpenText Supplier Information

Get information pertaining to doing business with OpenText™. Please check this page for updates.

As part of our efforts to continuously improve efficiency, OpenText is implementing SAP Ariba. This implementation will change how we source, contract, and send purchase orders to our valued vendors. The first phase of the implementation will better facilitate the submission of supplier quotes and enable our suppliers to create and maintain their own supplier profiles in an integrated, online environment. To ensure effective and efficient purchase transactions, active participation of all OpenText vendors is required.

Stay tuned for more updates. For any questions or concerns, please contact cspp@opentext.com.

About OpenText

OpenText, the leader in Enterprise Information Management (EIM), enables businesses to grow faster, lower operational costs and reduce information governance and security risks by improving business insight, impact and process speed. Learn more about OpenText.

No PO No Pay policy

The OpenText No PO No Pay policy requires that in order to engage in business with OpenText, all suppliers must first obtain a purchase order (PO). The purchase order number must be referenced on all related paperwork, such as invoices, packing slips, or proof-of-delivery documents.

Purchase order terms and conditions

OpenText uses standard terms and conditions for purchase orders. To find applicable terms and conditions, visit the Purchase order terms and conditions list and select the country of the OpenText entity with which you are doing business.

Payment terms

OpenText standard payment terms are Net 75 and contingent on the timely receipt of invoice and the completion, delivery, and acceptance of goods and services, unless contracted otherwise.


Please follow the OpenText invoicing instructions to ensure a smooth payment process. Invoices not meeting the listed requirement may be returned. To avoid delay in payment, please ensure invoices submitted to OpenText have all applicable details required for processing.

Personal data processing addendum

Suppliers with access to OpenText data, networks, and/or systems for the purposes of providing their services are required to execute and be governed by a separate supplier personal data processing addendum ("DPA"). If your company already has an agreement with OpenText that incorporates this DPA, no further action is required to execute this DPA.

How to execute this DPA

This DPA consists of two parts: the main body of the DPA, and the appendices A, B, C, D and E.

This DPA incorporates by reference the:

To execute this DPA, the supplier must:

  • Complete the information in the signature box and sign on Page 8, fill out as applicable appendices B, C, D, and E; and
  • Send the signed DPA to OpenText by email to vendorcontracts@opentext.com

IT security terms and conditions

OpenText data or assets are valuable to the company and require appropriate protection. Unauthorized disclosure, misuse and loss could cause severe harm to OpenText and OpenText customers.

In order to manage these risks, OpenText requires suppliers to comply with the IT Security Terms and Conditions.

Supplier code of conduct

Suppliers are expected to behave responsibly and ethically and must comply with applicable laws and regulations. OpenText OpenText Supplier Code of Conduct details the standards that we expect our suppliers to meet.

Sustainable and ethical procurement policy

Suppliers are expected to provide goods and services in a manner that is both ethically responsible and sustainable. The OpenText Sustainable and Ethical Procurement Policy addresses the expectations for staff and suppliers as they relate to environmental responsibility, cultural practices and ethical and sustainable procurement. This ensures the highest level of integrity, ethical standards and fair and honest dealings at all times.

Supplier diversity

OpenText welcomes diverse vendors and believes diversity contributes to innovation. A diverse supplier is a business that is 51% minority-owned and operated by individuals who belong to underrepresented or historically disadvantaged groups (minorities, women, veterans, LGBTQ, people with disabilities, small disadvantaged businesses, HUBZones).

Suppliers are expected to confirm their business ownership/classification upon registration using the Business Classification Codes. This process ensures that OpenText accurately captures and recognizes businesses owned by individuals from underrepresented groups. Suppliers are requested to provide the relevant certification during the registration process supporting their diverse status as part of this confirmation. This helps OpenText uphold its commitment to fostering a diverse and inclusive supply chain.

Contact OpenText

If you have any enquiries, please contact Corporate Sourcing, Procurement and Payables at cspp@opentext.com.

How to report a concern or violation

If there are concerns, or you have knowledge of a suspected or actual violation of our Supplier Code of Conduct (SCoC), other OpenText policies, any law, regulation, or misconduct that may adversely impact OpenText and/or its employees, suppliers, or supply chain, you can report such relevant information. Please refer to our SCoC to choose a communication channel to report such information. OpenText will not tolerate retaliation against anyone who reports concerns or violations in good faith. All reports will be handled as confidentially as possible consistent with applicable law and the need to conduct an adequate investigation.