IT Service Management

OpenText Universal CMDB

Modern configuration management solutions for multicloud and on-premises environments.

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Increase IT visibility, reduce service disruption, and improve change success by discovering, mapping, and managing configuration items across your on-premises and multicloud IT environments.

Key benefits of Discovery and CMDB

Remove IT blind spots

Build a comprehensive CMDB of IT assets and configuration items (CIs) across on-premises and multicloud environments, including endpoints.

Map and model services

Know how your infrastructure delivers business-critical applications for more effective change and configuration management across all of IT.

Reduce change risk and downtime

Understand the impact of change on service delivery and unplanned downtime—before the change is made.


Increase multicloud visibility

Know the IaaS and PaaS used across AWS, Azure, and Google Cloud Platform in a single tool.

Reduce software risks

See installed software on servers, on VMs, across clouds, inside containers, or on endpoints.

Improve IT response

Share configuration and asset data across ITSM, ITAM, cloud management, ITOps, and more.

Take advantage of OpenText and partner services

Professional Services

Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.


Find the right solution, the right support and the right outcome.


Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.


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Leaders trust OpenText

See how customers are succeeding with Discovery and CMDB

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Universal Discovery and CMDB

Read the data sheet

What is CMDB?

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