Industry Solutions

Public Sector

Put content at the core of employee and citizen interactions to improve engagement and operations

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9x more
Public customers are nine times more likely to trust a government agency if they are satisfied with the service[1]

Overview

See how digital transformation enables accessible, streamlined citizen services

Public Sector organizations are under pressure to deliver seamless citizen experiences. Governments that modernize their systems to connect data, content and applications can maximize existing infrastructure investments and enhance information availability, value and security.

Key Public Sector solutions

public sector

What makes OpenText different

  • Trusted digital operations

    Drive transformative operational changes and provide service continuity through secure and automated workflows.

  • Comprehensive record view

    Gain collaborative and intelligent insight with agency-specific and role-based views to digitize value chains.

  • Faster citizen-facing applications

    Reduce development efforts and ensure data accuracy by correlating multiple data sources to inform decision-making.

Leaders trust OpenText

Discover how leading Public Sector organizations rely on OpenText solutions.

See more success stories
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County of Los Angeles automates appeals process with OpenText

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Serious Fraud Office uses artificial intelligence in the fight against crime

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Canadian government promotes transparency and gains valuable insight with AI and analytics platform

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Public Sector resources

Department of … huh? U.S. county models citizen services after consumer sites

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Governments get cloud confident — and strategic

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The big challenges in wide-scale government cloud adoption

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Why cloud migration is key to public sector success

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Addressing the ‘You can’t still be using that!’ conundrum

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Drive accountability and outcomes for Public Sector grants management

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Civil servants are the key to building trust in government

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Reduce the cost and chaos of managing your agency’s digital content

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OpenText™ Exstream™ empowers the public sector to inform and engage citizens

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Cloud helps public transportation companies to the digital fast track

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Footnotes

  1. [1]McKinsey Quarterly Report, The public sector gets serious about customer experience, August 2019