Capture and intelligent document processing
Boost efficiency with information capture, AI, and process automation
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Save time, reduce errors, and enhance productivity by using intelligent document processing to automate critical processes like procure-to-pay, employee onboarding, KYC, claims processing, customer service, and compliance.
Procure-to-pay process automation
Month-end closing must be fast and reliable. Manual invoice processing is slow, error-prone, and hard to scale. Automate with intelligent document processing to save time and focus on high-value tasks.
Employee onboarding
New hire processes are slow and frustrating. Be more efficient and welcoming. Information capture solutions analyze and classify files for quick searches and automated HR tasks and workflows.
Know Your Customer (KYC) and customer onboarding
Sales reps need to focus on selling, not chasing customer data. Free their time with intelligent document processing to automatically capture, classify, and extract data for automated CRM workflows.
Claims processing
Need to cut costs while retaining customers and staff? Boost efficiency and satisfaction using intelligent document processing to automatically capture actionable data from claim forms and documents.
Customer service and support
Organizations face vast customer document volumes, and slow error-prone manual workflows. Enable automation with intelligent document processing to enhance customer interactions with actionable data.
Compliance and regulatory reporting
Rising regulatory complexity is risky for organizations with manual processes. Intelligent document processing solutions automatically classify, file, and archive documents to simplify compliance.
Leaders trust Opentext
Leaders trust Opentext
See what intelligent document processing solutions can do for your business
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Accelerate business processes at scale
Prevent costly errors and delays in critical processes by automating manual work with intelligent information capture and business process automation.
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Increase employee productivity and job satisfaction
Simplify user experiences by automating repetitive tasks and integrating extracted data into applications that employees use daily, such as SAP® and Salesforce®.
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Deliver streamlined, intuitive customer experiences
Delight customers with rapid response times, sentiment-based personalized interactions, and interactions with content-rich applications fueled by accurate data.
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Strengthen compliance and information governance
Simplify compliance and document access—automatically classify, file, and archive documents using metadata from structured, semi-structured, and unstructured content.
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Choose from flexible deployment options
Accelerate access to new capabilities with scalable solutions that can run on premises, in a private cloud, in a hybrid environment, or within a SaaS public cloud.
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Reduce IT burden with automation
Free up IT resources by eliminating legacy processes that are hard to maintain, while leveraging continuous machine learning to train and improve capabilities over time.
Unlock the value of capture and intelligent document processing
Optimize operational experiences with OpenText
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OpenText™ Capture
Harness AI to accelerate business with intelligent capture software
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OpenText™ Core Capture
Automate cloud document processing with intelligent content capture
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OpenText™ Knowledge Discovery
Gain insights with knowledge discovery for any repository or format
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OpenText™ Vendor Invoice Management for SAP® Solutions
Streamline SAP financial processes with vendor invoice management
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OpenText™ Core Capture for SAP® Solutions
Automate intelligent content capture for your SAP business processes
Learn more
With rising content volumes and challenging economic times, the key to operational excellence and cost control is intelligent document processing. Use information capture, AI, and automation to improve productivity and customer experience.
OpenText™ intelligent document processing solutions seamlessly integrate information capture, AI and machine learning, and process automation to extract actionable data and accelerate downstream workflows in business applications and process automation tools.
Resources
Intelligent document processing
Read the solution overviewContinuous machine learning: Your AI edge
Read the white paperOpenText Core Capture
Read the product overviewOpenText Capture
Read the product overviewOpenText Vendor Invoice Management for SAP Solutions
Read the product overviewOpenText™ Process Automation
Read the product overviewOpenText Vendor Invoice Management for SAP Solutions for Invoice Processing FasTrak
Read the service overviewIntelligent document processing
Read the solution overviewContinuous machine learning: Your AI edge
Read the white paperOpenText Core Capture
Read the product overviewOpenText Capture
Read the product overviewOpenText Vendor Invoice Management for SAP Solutions
Read the product overviewOpenText™ Process Automation
Read the product overviewOpenText Vendor Invoice Management for SAP Solutions for Invoice Processing FasTrak
Read the service overviewInfosource names OpenText a leader in capture and IDP
Read the reportIDC MarketScape names OpenText a leader in intelligent document processing (IDP)
Download the reportThe Business Value of SAP ECM Solutions by OpenText
Get the IDC studyInfosource names OpenText a leader in capture and IDP
Read the reportIDC MarketScape names OpenText a leader in intelligent document processing (IDP)
Download the reportThe Business Value of SAP ECM Solutions by OpenText
Get the IDC study
ScottsMiracle-Gro saved costs and improved compliance with new automation
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LuLu Group drives sales with 50% faster goods-receiving processes
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See OpenText Capture transform content into actionable data
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Batch capture files and export to OpenText Core Content Management for collaboration
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How to generate information extraction profile with LLM and OpenText Capture
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Intelligent document processing takes information capture solutions to the next level by adding AI and automation to boost efficiency. Going beyond simple digitization, IDP intelligently classifies, extracts data, and automates workflows to save time and money by freeing teams from manual tasks.
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Yes, AI is crucial for IDP as it enables the automation of data extraction and classification, reducing manual effort and errors. By leveraging AI, intelligent document processing solutions can efficiently handle large volumes of documents, ensuring accurate and timely processing.
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Capture and data extraction are vital for IDP because they transform content from different channels and formats into structured data. Information capture software like OpenText Capture and cloud capture solutions like OpenText Core Capture provide actionable data that enable process automation.
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OpenText surpasses other vendors like ABBYY and Tungsten Automation by offering a complete, end-to-end intelligent document processing solution with deep integrations and extensive market leadership. Our breadth of expertise and 30+ years of experience ensure robust, scalable, and global solutions.
The new IDP for HR: A springboard for transformation
Unlocking operational efficiency for employee onboarding and more.
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OpenText named a leader in the 2025 Infosource Global Capture and IDP Vendor Matrix
Learn why Infosource ranked OpenText as a Star for the eighth consecutive year.
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Supercharge claims processing with an AI content assistant and IDP
Give insurance adjusters needed information to resolve claims quickly and improve care.
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Elevate customer service with intelligent document processing
Transform how your organization handles customer interactions and manages information.
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Transform customer onboarding with intelligent document processing solutions
In today’s digital world, financial institutions need to make processes faster and more accurate.
Read the blog
Streamline procure-to-pay with intelligent document processing solutions
Harness the power of AI to enhance efficiency, reduce errors, and improve supplier relationships.
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Ultimate guide to intelligent document processing use cases
Transform your operations with this guide to intelligent document processing solutions use cases.
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Business process automation: The secret weapon of successful businesses
Navigating the path to business transformation through effective BPA implementation.
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Continuous machine learning: Keep up with the digital document deluge
Many organizations have turned to CML for content classification and data extraction to enable IDP.
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OpenText named a Leader in IDC MarketScape for intelligent document processing
Learn why IDC named OpenText a Leader and download the report excerpt.
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What is intelligent document processing?
IDP elevates capture by adding AI and automation to improve operational efficiency.
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