Services & Support

OpenText Managed Services

Extend IT teams with certified OpenText application experts

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Overview

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OpenText™ Managed Services migrates, updates, optimizes or manages applications in cloud, on-premises, or hybrid environments. With Managed Services, businesses free up in-house IT to focus on the core competencies of the business while maintaining the compliance, security, and availability they need.

Benefits

Leverage OpenText experts to securely manage, monitor and optimize applications in the cloud, on-premises or in hybrid environments

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  • Control IT expenses

    Convert to a fixed rate with predictable costs to help plan for scalability and growth and manage training, equipment and personnel costs.

  • Reduce risk

    Limit risk with an experienced partner to ensure application/infrastructure management, modernization, availability, and compliance.

  • Leverage complete accountability

    Rely on unparalleled access to OpenText Support and Product Engineering teams with an established Service Level Agreement (SLA) to ensure satisfaction.

  • Address the skills gap

    Augment existing team skills with OpenText application and infrastructure experts that have the latest industry training and certifications.

Service offerings

  • Private Cloud

    Deploy a complete Information Management solution under one SLA covering both applications and infrastructure.

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  • Off Cloud

    Securely manage, monitor, and optimize on-premises solutions, regardless of complexity or customization level.

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  • Assisted

    Personalize the level of assistance needed to meet individual business needs with a program that is both flexible and cost effective with a range of services to help maintain business continuity.

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  • Business Network Integration

    Leverage experts, processes, and technologies to integrate internal and external ecosystems using a single digital backbone.

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Leaders trust OpenText

Hear how OpenText Services partner with customers to ensure their successful digital transformation

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Pacific Life establishes a coordinated approach focusing on agility, business objectives, and a cloud-first model

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Leading life insurer in India turns to OpenText for enterprise-wide digital transformation

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PJM Interconnection strengthens ECM stance

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Building products leader renovates its business network with cloud-based B2B platform

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Resources

How to choose the best cloud content management solutions

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Running a resilient EIM platform

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Three reasons why managed services increase business resilience

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