OpenText Universal Discovery and CMDB
Operate on the strongest foundation—complete and scalable discovery
Overview
How OpenText Universal Discovery and CMDB can benefit business
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Remove IT blind spots
Build a comprehensive CMDB of IT assets and configuration items (CIs) across on-premises and multicloud environments, including endpoints and networking devices.
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Reduce change risk and downtime
Understand the impact of change on service delivery and unplanned downtime—even before the change is made— and troubleshoot incidents faster for better resolution times.
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Improve IT operations efficiency
Cut incident recovery times and improve service desk responses by operating from a trusted source of configuration data across IT.
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Close security or compliance gaps
Swiftly identify misconfigured or noncompliant infrastructure, as well as outdated or vulnerable software, to reduce risks in complex environments.
Why OpenText Universal Discovery and CMDB?
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Multi cloud discovery
Know the IaaS and PaaS used across AWS, Azure, Google Cloud, and Oracle Cloud with a single tool that doesn’t consume thousands of discovery licenses for needed clarity.
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Agentless, agent-based, and change-driven discovery
Access deep, timely configuration data from multicloud and on-premises estates, networks, and endpoints using just one tool.
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Vendor-neutral discovery and CMDB
Work seamlessly with the IT tools and ITSM platforms you already use, including ServiceNow, BMC, Jira, OpenText, and Microsoft.
Key features
Advanced network discovery
Discover more than 250 vendors and 3500 network devices for detailed Layer-2 discovery of physical and virtual networking components, including SDN, SDWAN, firewall, and wireless.
Dynamic software discovery
Draw from a constantly growing content library that recognizes 139,000+ software titles with end-of-life data to strengthen the compliance and security of installed software.
Map and model services
Understand how your infrastructure delivers business-critical applications and services to improve change management, configuration management, and mean-time-to-repair (MTTR).
Complete IT asset inventory
Use card-driven inventory to organize assets into easy-to-understand categories that streamline IT and software asset management.
Robust reporting and dashboards
Easily design widgets, dashboards, and stakeholder-specific reports to demonstrate value to all levels of your business.
Powerful, intuitive, and modern discovery and CMDB management
Design and deploy discovery jobs and service maps in minutes, not days, with assisted workflows, reusable templates, and out-of-the-box content.
Accelerate the value of OpenText Universal Discovery and CMDB
Professional Services
OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
- Get a trusted partner to guide your information management pathYour journey to success
- Propel your business into the future with modern solutionsNextGen Services
- Accelerate your information management journeyConsulting Services
- Unlock the full potential of your information management solutionCustomer Success Services
Partners
OpenText helps customers find the right solution, the right support, and the right outcome.
- Search OpenText's Partner directoryFind a Partner
- Industry-leading organizations that enhance OpenText products and solutionsStrategic Partners
- Explore OpenText's Partner solutions catalogApplication Marketplace
Communities
Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.
- Discover the latest insights in product developmentOpenText technical blogs
- Explore ideas, join discussions, and networkOpenText community
Premium Support
Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.
