Process Automation Platform

OpenText AppWorks

Automate and optimize business processes with a low-code app development platform


See how to automate and optimize business processes with OpenText™ AppWorks™

OpenText™ AppWorks™ is a low-code development platform for building smart, engaging and easy-to-deploy process automation and dynamic case management applications. AppWorks helps re-engineer business processes around customer, employee and partner needs to deliver seamless digital experiences, adapt to changing market expectations, improve efficiency and manage risk.

Why choose OpenText AppWorks?

  • Single integrated platform

    Build process automation and case management applications for complex business processes with a single integrated platform.

  • Powerful user experience development tools

    Put application design and development in the hands of business and technical users who understand the way people work.

  • Information-driven design

    Create applications and define business processes, policies and workflows that use structured and unstructured information to focus in on desired business outcomes.

  • Breadth of services and solutions

    OpenText is the leader in business content management, helping thousands of organizations with complex requirements securely capture, govern and exchange information globally.

How AppWorks can benefit business

Discover the advantages of using AppWorks.

  • Speed application development

    Create applications quickly and at a lower cost with low-code, drag-and-drop modeling, reusable building blocks and accelerators.

  • Deliver streamlined, intuitive user experiences

    Successfully deliver a dynamic, relevant customer experience with smart, content-rich applications designed for modern work.

  • Integrate enterprise information

    Seamlessly connect and orchestrate information flows across lead applications and other systems from within business applications.

  • Gain real-time business insight

    Leverage pre-built, customizable reports that eliminate the complex task of building, deploying and using a business intelligence tool.

  • Increase developer agility

    Enable developers and business experts to collaboratively work on applications, speeding development cycles and accelerating time to value.

  • Flexible deployment

    Run anywhere and accelerate the deployment of new features with cloud-native software that offers the choice to deploy on-premises, in a hybrid environment or in the cloud.


  • Intelligent process automation

    Defines, optimizes and automates repeatable business processes, integrates with RPA and intelligent document processing tools and incorporates business rules within processes to standardize operational decisions and ensure consistent execution.

  • Dynamic case management

    Provides knowledge workers access to the systems, content and people they need to make informed decisions and move cases forward.

  • Enterprise integration

    Offers a common information layer that makes information from a variety of systems—content services platforms, capture systems,  AI and more—accessible to digital process automation applications.

  • Mobile application development

    Utilizes a mobile-first philosophy to ensure business users can manage information and tasks anywhere, anytime and on any device.

  • Packaged applications

    Fast-track business value with packaged applications focused on contract management, citizen services, bid management, opening new accounts, client servicing, claims management, and more.

  • Bridge information silos

    Connect content and process to the applications your teams work in every day, including SAP, Salesforce and Microsoft. Get a 360-degree view of relevant information from a single interface.

Take the click tour

Take advantage of OpenText and partner services


OpenText offers deployment choice and flexibility for AppWorks.

Professional Services

OpenText combines end-to-end solution implementation with comprehensive technology services to help improve systems.


OpenText helps customers find the right solution, the right support and the right outcome.


OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.


Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Leaders trust OpenText

See how customers are succeeding with AppWorks.

See more success stories

Huhtamaki India lays the foundation for a digital transformation with OpenText low-code development platform

Learn more

MSIG Asia enhances customer experience with digital evolution

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Leading life insurer in India turns to OpenText for enterprise-wide digital transformation

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CIZ business processes undergo thorough health check with OpenText

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AppWorks resources

Transform into a digital, data-driven organization through automation

Watch the demo

A simple guide to successful business process automation

Read the paper

OpenText AppWorks

Read the overview

OpenText AppWorks for low-code application development

Watch the video

OpenText Appworks for Dynamic Case Management

Watch the video

How Huhtamaki India is transforming its finance and accounting processes

Watch the video

What’s new in OpenText AppWorks

Read the blog

Business process automation – the secret weapon of successful businesses

Read the blog

The strategic value of low-code development

Read the blog

Where are organizations on the low-code development journey?

Read the blog

Gain an information advantage with digital process automation

View the infographic

Transforming financial services and insurance with digital process automation

View the infographic

Integrating AppWorks with Robotic Process Automation

Read the position paper

Transform experiences with dynamic case management

Read the eBook