Enterprise Applications

OpenText Apps for Salesforce

Enhance Salesforce with OpenText content management solutions for a 360-degree customer view

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Overview

A day in the life of a sales professional - optimize sales cycles with content management

A true, 360-degree view of customers requires full insight into both transactional data and relevant unstructured content.

OpenText™ Apps for Salesforce® allows customers to connect Salesforce Clouds to OpenText solutions for a content-enriched user experience.

Apps for Salesforce are flexible, easily configurable and seamlessly integrate into Salesforce.

How OpenText Apps for Salesforce can benefit business

Automate content management to streamline sales and service, processes and increase revenue and customer satisfaction.

  • Increase customer satisfaction

    Allow users to generate and retrieve all relevant communication needed to provide an optimal customer experience.

  • Greater control and governance

    Ensure availability and access to the most up-to-date version of critical documentation and enforce brand templates.

  • Quicker sales and service cycles

    Greater control and access to documentation means Sales and Service teams work more efficiently and improve on key SLAs.

  • Achieve brand consistency

    Make sure marketing campaigns and customer communications are on brand each and every time.

  • Increase collaboration and productivity

    Give users access to the documentation they need without leaving Salesforce.