Information Management at Scale

OpenText IT Operations Cloud

Be the IT your business needs

Tests

  • Achieve
    consistent reliability
  • Optimize
    cloud costs and carbon footprint
  • Elevate
    user experiences

Overview

IT Operations - Create competitive advantage in a net-zero world

Keep business flowing with OpenText™ IT Operations Cloud—a cost-effective platform for IT Operations and ITSM powered by AI, automation, and cloud flexibility. No more stitching together disconnected IT management tools. It costs too much, takes too long, and builds technical debt. It’s also a reputation killer. Instead, you can accelerate innovation without breaking the bank or compromising reliability by shifting to a new approach. We call it CloudOps reimagined.

Get the CloudOps reimagined ebook

How IT Operations Cloud powers your business

  • Elevate user experiences

    Empower users to self-resolve common issues with our private GenAI chatbot—IT Operations Aviator. It transforms Tier 1 support so you can focus on strategic projects.

  • Achieve consistent reliability

    Hit your service-level targets. Consolidate cloud information with rapid observability. Identify root cause with AIOps. And quickly restore services with automation.

  • Gain full observability

    Unify metrics, events, logs, and traces across apps, clouds, and networks domains—reducing troubleshooting time with AI-based problem isolation and resolving problems faster with automation.

  • Know your environment

    Discover, map, and manage configuration items across cloud and on-premises environments to create a single source of trusted data and reduce change risks.

Discover the power of IT Operations Cloud

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Service management
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Network management
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AIOps
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Discovery and CMDB
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IT asset management
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Automation
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Cloud management
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Observability
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Aviator
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Reporting
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IT Operations Cloud resources

Generative AI virtual agents are coming, plus 3 ways to cut complexity

Read the blog

IT is hitting the complexity wall. AIOps and Observability can help

Read the blog

How FinOps cuts cloud waste, engages engineers, and builds a bridge to GreenOps

Read the blog

Getting the digital workplace right

Read the blog

OpenText helps U.S. federal agencies deliver ITSM more securely with less complexity

Read the blog

Generative AI virtual agents are coming, plus 3 ways to cut complexity

Read the blog

IT is hitting the complexity wall. AIOps and Observability can help

Read the blog

How FinOps cuts cloud waste, engages engineers, and builds a bridge to GreenOps

Read the blog

Getting the digital workplace right

Read the blog

OpenText helps U.S. federal agencies deliver ITSM more securely with less complexity

Read the blog