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Business integrations

Deliver information when and where it’s needed with content integration

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Content Cloud business integrations drive productivity and enrich processes across all business functions and industries.

SAP business processes

SAP and non-SAP users need access to data to make informed decisions. SAP document management, aligned with SAP RISE, centralizes information for ERP, HCM, Service Management, and more.

Sales and service processes

Sales teams waste precious time hunting down customer information. Content management and Salesforce integrations bring it all together, giving teams time back to foster relationships and drive growth.

Employee onboarding

Make employees’ first experience a positive one. HR employee document management for SAP® SuccessFactors® streamlines onboarding, seamlessly connecting digitized employee documents and recruitment data.

Controlled productivity suite collaboration

Overwhelmed by content sprawl? Enterprise content management integration with Microsoft 365 and Google Workspace enables comprehensive lifecycle governance, simplifying collaboration.

Leaders trust OpenText

Leaders trust OpenText

See what content integration can do for your business

  • Streamline business processes

    Centralize content, people, and tasks to supercharge productivity. Simplify workflows, cut repetitive tasks and errors, and share real-time data for smarter decisions.

  • Optimize employee performance

    Deliver content in familiar interfaces so employees have the information and insights for success without leaving the applications they use every day.

  • Boost customer satisfaction and loyalty

    Gain a complete customer view to personalize and enhance customer experiences, reducing friction and making every touchpoint more impactful and positive.

  • Amplify innovation

    Integrate collaboration, knowledge management, and business processes to create connections that spark insight and creativity to fuel growth.

  • Automate governance and mitigate risk

    Automatically manage and secure critical information while ensuring data privacy to protect your organization from financial, legal, and safety risks.

  • Drive organizational agility

    Quickly adapt to market and technology changes, tailoring processes to stay competitive and seize growth opportunities with a composable, scalable platform.

Unlock the value of Content Cloud business integrations

With ready-to-use integrations and flexible APIs, it's a snap to embed content in virtually any application in your organization—including Google Workspace, Oracle® E-Business Suite, Microsoft® Dynamics®, IBM Maximo®, AutoCAD®, ServiceNow®, and more.

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Content integrations bring together relevant business systems such as SAP, Microsoft, Salesforce, and Guidewire to break down silos, drive productivity, and enrich business processes

High-performing teams need easy access to information. Set them up for success with OpenText content integrations.

Seamlessly connect content and processes within the business applications your teams use most. Break down silos, improve information value, and shed light on knowledge hidden within the systems that produce and consume information, such as SAP®, Microsoft® 365, Salesforce®, and other critical business applications, such as HR systems like SAP® SuccessFactors®.

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Resources

  • OpenText Content Cloud content integrations improve information value by connecting content, people, and processes within business applications like SAP®, Microsoft® 365, Salesforce®, and Guidewire®. This delivers AI-enriched insights when and where employees need, cultivating high-performing teams.

  • Content integrations unify relevant business systems to break down silos, drive productivity, and enrich business processes. Employees gain a complete, contextual view of information and AI insights—right within daily applications—accelerating business processes and improving outcomes.

  • Content integration use case examples include:

  • Integrating content with process applications combines structured data with unstructured content. This helps AI generate more accurate, relevant responses, adds insight for smarter decisions, and enables the automation of tasks and complex workflows like contract review or discrepancy resolution.

  • While vendors like Hyland, Box, and SER Group offer basic, shallow connectors, analysts and customers rank OpenText ahead for its comprehensive, deep content integrations. From capture to document management and AI-to-AI integrations, OpenText provides a strong foundation for the future of information management.

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