OpenText™ Private Cloud Services provides businesses with world class security requirements, application expertise and service level commitments run and managed by OpenText experts and Cloud partners. With its cloud managed services, OpenText manages the full solution stack in a private cloud and serves as a single point of accountability for every facet of the journey, including advisory, transformation and management services.
Leverage the expertise of seasoned professionals to deliver focused application operations that modernize your IT department and allow in-house IT resources to focus on more strategic programs.Pivot to the Cloud
Transform the IT department from a cost center to a source of business value.
Maintain security and compliance through ever-changing policies and guidelines.
Ensure the organization is always on the latest version of Information Management solutions with the newest features.
Enable integration between Information Management solutions and other enterprise applications and systems to fuel business growth.
OpenText Private Cloud Services includes Information Management applications, cloud infrastructure and managed services operations.
Manage all infrastructure and operations using ITIL best practices, including platform, application, system, security, performance, availability, and capacity management.
Manage Information Management applications as well as providing support for customizations and integrations, application upgrades and service requests.
Detect and escalate performance and service disruptions in addition to 24x7 support. Includes a complete incident management policy as part of an ISO global information security framework.
Oversees all aspects of the Cloud Managed Services program, from project initiation and onboarding to implementation and daily management with a single point of contact.
Supports unique application requirements, including migration, customization, integrations, workflows, templates and more.
Scale globally in the OpenText Cloud or with one of OpenText Public Cloud partners, including Google Cloud, Microsoft Azure or Amazon Web Services.