Information Capture and Extraction

OpenText Intelligent Capture

Reduce costs and accelerate business with intelligent document processing and automation

of AIIM members grade their organizations' efforts to digitize as either 'poor' or 'needs improvement'[1]


Learn how to quickly transform paper and digital content into actionable data

OpenText™ Intelligent Capture uses machine learning and AI to automate manual content processes, such as accounts payable, back-file conversion and onboarding, and transform paper and digital content into actionable data. Organizations can securely and efficiently route information to the right users and systems, ensuring accurate information is available when and where it is needed.

Why choose OpenText Intelligent Capture?

  • Automatically routed information

    Optimize process initiation time with a simple-to-use workflow that maps documents and data to leading systems without complex system integrations.

  • Multiple recognition technologies

    Identify document types and analyze text to understand context and employ efficient processes with a multi-engine approach that ensures documents and data are ready for use.

  • Continuous machine learning

    Improve accuracy and reduce maintenance costs using patented, continuous machine learning technology.

  • Lower TCO for long-term solutions

    Reduce operational costs and maximize value with transparent pricing and value-add maintenance contracts.

How Intelligent Capture can benefit business

Discover the advantages of using Intelligent Capture.

  • Unify omnichannel capture across departments and locations

    Scale capture and shared services to support organization-wide content by automatically extracting information that arrives as paper, email attachments, PDFs and more.

  • Boost employee productivity

    Use intelligent document processing so employees can focus on higher-value activities, such as human-in-the-loop validation to accelerate machine learning and automation.

  • Enrich customer and employee experiences

    Leverage optimized workflows to act upon newly discovered customer insights and understanding by integrating text analytics, such as sentiment and tone, automatically into post-capture processes.

  • Simplify compliance and document access

    Strengthen information governance by automatically classifying and filing documents based on metadata extracted from semi-structured and unstructured content.


  • Intelligent document classification

    Automatically identifies documents based on multiple, patented classification technologies that combine text and graphical methods to deliver higher accuracy and faster performance than would be possible using only a single technology.

  • Intelligent data extraction and validation

    Improves the accuracy of information delivered to other business systems by leveraging built-in OCR, machine learning and integrations with third-party recognition engines that help optimize OCR accuracy across more than 120 languages and locales.

  • Flexible deployment

    Manages capture operations with a scalable platform that offers deployment choices, such as on-premises, as embedded microservices or in a private or hybrid cloud environment hosted by OpenText, Google Cloud, AWS or Microsoft Azure.

  • Configurable capture workflows

    Enables designing workflows, without scripting, to include advanced rules to meet business requirements. Uses CaptureFlow Designer to configure document priorities and routes without coding or complex system integrations.

  • Integrated AI and machine learning

    Improves accuracy and process automation with AI and machine learning capabilities that automatically recognize new documents and quickly process business content.

  • Securely deployed hybrid and distributed captures

    Ensures data is encrypted both at rest and in-flight between connected systems, whether in the same data center, distributed or in the cloud.

Contact us

Take advantage of OpenText and partner services

Professional Services

OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.


OpenText helps customers find the right solution, the right support and the right outcome.


OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

Leaders trust OpenText

See how customers are succeeding with Intelligent Capture.

See more success stories

Capitec Bank innovates to create real-time client interaction

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Global shipping company streamlines operations

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Lahey Health delivers timelier, evidence-based care

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County of Los Angeles, Department of Human Resources creates a digital ecosystem with help from OpenText

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Intelligent Capture resources

Continuous machine learning: Your AI edge

Read the position paper

What’s new in OpenText Intelligent Capture

Read the blog

OpenText named a leader in IDC MarketScape for Intelligent Document Processing

Read the blog

OpenText named a leader in the Infosource Global Capture & IDP Vendor Matrix

Read the blog

What is intelligent document processing?

Read the blog

Intelligent Capture is the secret weapon Life Sciences companies need

Read the blog

Captiva thrives as Intelligent Capture

Read the blog

Document Imaging Report: Exploring Intelligent Capture

Read the report

OpenText Intelligent Capture

Read the data sheet

How to boost ROI and streamline document processing with Intelligent Capture

Read the AIIM eBook

Intelligent Content: Evaluating content services and content management platform

Read the buyer’s guide

Intelligent Capture customer results

View the infographic



  1. [1]AIIM, 3 Ways Intelligent Capture Can Transform Your Organization, 2021