Hybrid Integration Platform

Business Network Cloud Enterprise

Leverage B2B managed services to easily meet integration requirements

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55%
of companies said that the use of managed services has significantly increased the overall value of their B2B integration program[1]

Overview

Reduce the complexity of B2B integration with OpenText Business Network Cloud Enterprise

OpenText™ Business Network Cloud Enterprise augments IT teams with additional resources to manage their integration environment. Employing a repeatable and proven people-process-technology model, OpenText enterprise B2B managed services assumes day-to-day operations, systems management, integration, partner onboarding and transaction monitoring activities so companies are free to focus on core competencies.

Why choose OpenText Business Network Cloud Enterprise?

  • Scalable B2B integration platform

    Leverage the only unified integration platform connecting 1 million global trading partners and processing 26 billion transactions per year.

  • Expanded connectivity

    Go beyond B2B management with APIs and adapters that enable true business-to-anything connectivity for the most complex integration scenarios.

  • Rapid onboarding

    Get trading partners up and running faster with self-service and auto-provisioning tools along with support from the largest team of onboarding experts.

  • Integration expertise

    Leverage OpenText’s enterprise managed services and 30+ years of experience managing complex integration environments to augment in-house IT teams.

How Business Network Cloud Enterprise can benefit business

Discover the advantages of B2B managed services

  • Improve accuracy and productivity

    Digitize all transactions across trading partners, automate internal processes and manage B2B exchanges to reduce errors, enhance operations and gain efficiencies.

  • Enhance collaboration across the ecosystem

    Eliminate internal information silos and interact with trading partners via their preferred method to improve day-to-day operations inside and outside the enterprise.

  • Future-proof the integration platform

    Meet business expansion needs today and in the future with enterprise B2B managed services for the secure connectivity of people, systems and things.

  • Accelerate business growth

    Get product to customers, new markets and channels faster with a pre-connected global trading community plus self-service and auto-provisioning onboarding capabilities.

  • Modernize infrastructure

    Accelerate digital transformation initiatives with B2B managed services for enterprise to gain access to a leading, cloud-based integration infrastructure along with skilled specialists.

  • Gain actionable insights

    Improve visibility into trading partner performance with comprehensive enterprise business process analytics to understand trends and take action.

Features

  • User enablement and control

    Expands user self-service capabilities, mobility, peer file sharing and onboarding with the any-to-any connectivity of EDI managed services.
  • Proactive system management and support

    Offload the day-to-day management of B2B enterprise operations and infrastructure, including systems health monitoring, data backups, network managed services, systems administration and application support with enterprise managed services.

  • Visibility and alerting

    Offers a comprehensive suite of Software as a Service (SaaS) solutions for better visibility of B2B enterprise transaction flows, business event notifications and alerts with business insight reporting.
  • Trading partner onboarding

    Enables ethical sourcing strategies to select partners based on corporate social responsibility criteria, then employs robust tools and processes to accelerate onboarding and ensure participation from the entire trading partner community.

  • Business-to-anything integration

    Delivers internal and external integration to connect ERP and Line-of-Business applications to external business partners via EDI, XML and PEPPOL using mapping expertise and data transformation services.
  • Community collaboration

    Offers a feature rich request management and self-service ticketing system for real-time support request status tracking as well as guided report creation and automated workflows, task assignment, request tracking and alerts.

Frequently asked questions

B2B managed services take over the daily management of B2B infrastructures, offering either complete or partial outsourcing of the required systems, personnel and expertise.

Outsourcing B2B services frees up internal resources and provides access to experienced staff and essential technologies, enabling even small companies to undertake large or complex integration projects.

B2B integration comprises the strategies and technologies required to streamline digital collaboration with partners, while B2B managed services refers to the process of outsourcing the daily management of this B2B infrastructure to a third party.

Take advantage of OpenText and partner services

Deployment

OpenText offers deployment and flexibility for Business Network Cloud Enterprise.

Professional services

OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Training

OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

Communities

Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Leaders trust OpenText

See how customers are succeeding with Business Network Cloud Enterprise.

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Business Network Cloud Enterprise resources

B2B Managed Services checklist and priorities

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Connect once and reach anything with OpenText Trading Grid

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B2B Managed Services for SAP

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How manufacturing companies leverage OpenText Business Network

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Learn how OpenText eases SAP S/4HANA migration with modern integration

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OpenText enhanced community management service

Read the overview

Introducing a tiered approach to business integration for companies of any size

Read the blog

Footnotes

Footnotes

  1. [1]IDG/MarketPulse, Taking a Managed Services Approach to Complex B2B Integration, 2021