Overview

See how you can drive operational experience with OpenText Extended ECM

OpenText™ Extended ECM is an enterprise content management solution that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP®, Microsoft® 365, Salesforce, and SAP SuccessFactors®. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making, and drives operational effectiveness.

Why choose OpenText Extended ECM?

  • Content and business process integration

    Build bridges between the digital workplace and applications that power ERP, HCM, BPM, and CRM business processes to drive operational excellence.

  • Comprehensive enterprise content management solution

    Address the most complex industry or line-of-business use cases with a fully integrated portfolio of information management solutions.

  • Enterprise-grade information governance

    Leverage automated, defensible governance—from document generation and capture to archiving and disposal—that extends to applications, such as SAP®, Salesforce, and Microsoft®.

How Extended ECM can benefit businesses

Discover how connected content management platforms are changing the Information Management industry.

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  • Enhance efficiency and operational excellence

    Automate tasks, simplify access, and improve collaboration to gain efficiency from both enterprise process applications and the enterprise content management system.

  • Improve user adoption and productivity

    Allow users to remain in the business applications they use every day, while providing a 360-degree view of both content and related processes from a single interface.

  • Drive collaboration and informed decisions

    Aggregate knowledge from across Microsoft Teams, business applications, and the integrated content management system for deeper insight into product, customer, supplier, or asset performance.

  • Mitigate risk and govern more content

    Utilize automatic classifications and metadata within a process and in the context of a related business object to reduce end-user errors.

  • Deploy anywhere

    Run anywhere with cloud-native software that can deploy on-premises, in a hybrid environment, or in the private cloud and extend with multi-tenant SaaS applications.

Features

  • Document management

    Securely captures, indexes, organizes, stores, secures, tracks, and disposes of documents to increase employee productivity, reduce storage costs, meet corporate mandates, and enhance information governance.

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  • Business Workspaces

    Provides fast, simple-to-digest access to pertinent information and pre-built templates to quickly create new workspaces that organize content, data, people, and tasks related to a project, case, or specific business goal.

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  • Content applications, workflow, and automation

    Minimizes the need for point solutions with a configurable framework to automate low-value or manual tasks, refocusing valuable resources on business goals.

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  • Enterprise applications integration

    Bridges silos to ensure information flows seamlessly across business processes driven by enterprise applications, such as SAP®, SAP® SuccessFactors, Salesforce, Microsoft® 365, and Microsoft® Dynamics.

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  • Business process library

    Reduces implementation efforts with easy-to-deploy, pre-configured solutions that improve productivity and time to value.

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  • Governance and protection

    Provides a structured, automated, and transparent way to manage the critical enterprise information lifecycle, from creation to disposition.

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  • Document generation

    Automates the creation of high-volume and complex documents with intelligent templates and metadata aggregated from enterprise applications, ensuring assembled documents are securely managed and available for business processes.

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  • Generative AI

    Brings the power of generative AI and large language models (LLMs) to Extended ECM, putting chat-based conversational search, content discovery, summarization, and translation right at employees’ fingertips.

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Simple, turnkey and purpose-built X‑Plans

From delivering rich employee experiences to driving cross-functional operational excellence or securely exchanging information outside enterprise boundaries with partners, and customers, OpenText Extended ECM has a scalable X-Plan to fit any need.

X1 - Achieve compliant team productivity

X2 - Drive operational excellence

X3 - Bridge enterprise boundaries

Accelerate the value of Extended ECM

Industry Extensions

Enhance your content services platform with industry solutions and integrations.

Deployment

OpenText offers deployment choice and flexibility for Extended ECM.

Professional Services

OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Partners

OpenText helps customers find the right solution, the right support, and the right outcome.

Training

Accelerate knowledge and skills and build connections for insight and support.

Leaders trust OpenText

See how customers are succeeding with Extended ECM.

See more success stories

ATCO Australia powers cloud strategy with managed services solution

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Global manufacturer simplifies and standardizes, transforming business processes

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MSIG Asia enhances customer experience with digital evolution

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Salt River Project powers operational efficiency with OpenText

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Extended ECM resources

Collaborative Content Services capabilities in Extended ECM

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OpenText Extended ECM

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Integrate OpenText Extended ECM into anything

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Extended ECM for Microsoft Office 365 CE

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Extended ECM Business Scenarios

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Extending ECM to ERP, CRM and Teams applications

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Extended ECM for Salesforce CE - Sales - Lightning UX

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Extended ECM for SAP SuccessFactors

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Simplify projects with OpenText Extended ECM Business Scenarios

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Optimize HCM processes with OpenText Extended ECM

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Optimize sales cycles with OpenText Extended ECM for CRM

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Optimize operations with OpenText Extended ECM for ERP

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What’s new in OpenText Extended ECM

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Transform user productivity with an AI-powered intelligent assistant

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Great AI needs great information management

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What is operational experience and how does it impact business operations?

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10 Reasons to upgrade OpenText Content Suite and OpenText Extended ECM

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Extended ECM for SAP SuccessFactors

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Empowering the Mobile Workforce

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Providing a superior experience for commercial banking customers

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