Services & Support

Consulting Services

Accelerate your information management journey

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Overview

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OpenText™ Consulting Services helps organizations achieve business objectives and maximize ROI by using a people-centric approach to offer personalized strategic advice, support, and solutions.

Implementation and Integration Services

Implementation and Integration Services guides organizations through each stage of the project lifecycle by providing industry-skilled, product-certified consultants who utilize global best practices.

  • FasTrak Services

    Ensure your solutions’ cost-effective success with implementation consulting and advisory services that cover everything from deployment to adoption to upgrades.

    See all FasTrak Services
  • Connect Services

    Quickly implement your integrations so you can easily share up-to-date information across applications and teams.

    Learn more about Connect Services
  • Quick-Start Services

    Utilize the expertise behind OpenText solutions to achieve maximum performance and faster ROI with accelerated implementation and reduced risk.

    Learn more about Quick-Start Services

Testing and Optimization

Overcome application delivery challenges with a range of testing and optimization services—powered by industry-proven tools that can rapidly complement your current testing capability or accelerate your efforts to new heights.

  • Health Check Service

    Check your solution's architecture, installation, configuration database, and implementation performance.

    Contact us to learn more
  • Optimization Services

    Get clear recommendations on essential improvements to get the most value from your investment.

    Learn about ELA Software Optimization Service
  • Testing-as-a-Service

    Get help delivering high-quality applications with OpenText test automation frameworks and functional, performance, security, and mobility testing.

    Contact us to learn more
  • Monitoring-as-a-Service

    Get comprehensive monitoring capabilities delivered in a flexible, consumption-based subscription model.

    Learn more about Monitoring-as-a-Service

Platform Modernization Services

Work with strategic advisors and technical experts to ensure your modernization journey’s success—whether you’re trying to move to the cloud, take advantage of the latest integrations and capabilities, or integrate AI and machine learning.

Business Network Solutions

Transform and future proof supply chain integration environments by working with experts who can help integrate people, processes, and things, automate internal and external business processes, and provide secure collaborations and actionable insights.

  • Mapping Services

    Accelerate B2B integration projects and simplify the integration of information flows between different enterprise applications by utilizing over 300 mapping experts.

    Learn more about Mapping Services
  • Ready to serve

    Support time-constrained or mission-critical B2B integration projects anywhere in the world by relying on integration resources that are immediately at your disposal.

    Contact us to learn more
  • Global Onboarding Services

    Get on-the-ground implementation and local language support across all major economic hubs to support customers’ complex trading partner onboarding requirements.

    Learn more about Global Onboarding Services
  • Straight Through Processing (STP)

    Utilize a scalable messaging platform that offers straight-through processing for financial institutions and unmatched visibility—from order entry to order settlement.

    Learn about STP Financial Hub
  • Digital Processing

    Ensure a consistent approach to compliance across all business processes with an easily adopted solution that’s fully compliant with global regulations and requirements.

    Learn about E-Invoicing Solutions
  • OneSource Digital Communication Suite

    Unlock the full potential of Microsoft SharePoint® by using expert help to overcome the cost and lead time challenges associated with intranet site management.

    Contact us to learn more

Empower corporations and law firms to meet the demands of complex legal information processes—including litigation, investigations, and compliance—by optimizing technology-enabled processes to meet specific customer objectives, lower costs, and improve results.

  • eDiscovery Advisory

    Get expert guidance on every aspect of the eDiscovery workflow for fast, high-quality, and cost-effective litigation, investigation, and compliance matter results.

    Learn more about eDiscovery Advisory
  • Recon Investigations

    Gain the rapid insight into data that enables swift decision-making for investigations, while saving substantial cost and time.

    Learn more about Recon Investigations
  • Digital Forensics and Collections

    Mitigate risk and reduce reputational and financial damage by leveraging managed detection and response services to uncover hidden risks and threats.

    Learn more about Digital Forensics and Collections
  • Managed Document Review

    Achieve budget certainty, cost savings, and risk mitigation for all kinds of litigation, investigation, and regulatory compliance document review projects.

    Learn more about Managed Document Review
  • Breach Response Analysis and Reporting

    Mitigate corporate risk and comply with breach notification requirements through expert discovery, analysis, and reporting of exposed data.

    Learn more about Breach Response Analysis & Reporting
  • Subject Rights Request Reviews

    Reduce resource drain, response costs, and process burdens by leveraging existing eDiscovery technology solutions to securely manage and execute DSAR/SRR reviews.

    Learn more about Subject Rights Request Reviews

Leaders trust OpenText

See how customers are succeeding with consulting services

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Office of General Counsel for the City of Jacksonville logo

OGC transforms document management with powerful cloud-based solution

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ArcelorMittal logo

ArcelorMittal leverages OpenText B2B network and industry expertise to manage global B2B eCommerce

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Air France-KLM logo

Air France-KLM empowers engineering and maintenance teams with OpenText Documentum

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Foodstuffs North Island logo

Foodstuffs North Island streamlines supply chain and achieves cost savings with OpenText Suite for SAP

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Resources

Cloud Migration Services

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Core Archive Migration to the Cloud FasTrak

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Get ready for your upgrade journey

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Adoption Strategy Development FasTrak

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Modernize to thrive

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Extended ECM for Engineering FasTrak

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Value Discovery Workshop

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Value Stream Mapping Workshop

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