About us

Cookies Policy

Below is information about how Open Text Corporation and its affiliates (‘OpenText’, ‘we’, ‘us’, ‘our’) use cookies and other similar technologies on our websites and mobile applications.

A current listing of our subsidiaries is available in our Annual Report. This policy applies to our subsidiaries to the extent they have access to your personal information.


When you visit our websites, we, or an authorised third party, may store a cookie or similar technologies on your device and browser that collects and processes information about your online activities over time and across different sites. This information might be about you, your preferences or your device, and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. You can choose your cookie settings and can change your choices at anytime by clicking on the Cookies Preferences link present in the footer, except for Strictly Necessary Cookies (further explained below). Blocking some types of cookies, however, may impact your experience of the site and the services we are able to offer.

What are cookies and similar technologies?

Cookies are small text files of letters and numbers containing a unique user ID that are placed on a device to store data that can be recollected by a web server in the domain that placed the cookie. Cookies can do several things, for example, remembering your preferences, recording what you have put in your shopping basket and counting the number of people looking at a website. Similar technologies, such as “tracking pixels,” which are small blocks of code on a webpage or app, are also used.

Why do we use cookies?

We use cookies and similar technologies for several reasons. To make our website work or work more effectively, for example, counting the number of people visiting the website, remembering user preferences and settings and enabling sign in. To determine which parts of our sites and emails are of interest to you, to improve your experiences with them, to improve site navigation and fix bugs. They can also be used to provide interest-based and more relevant advertising and help us provide you with content, information, products and services more tailored to your interests. Advertising could be on other websites, mobile applications or devices that you use, as OpenText uses third-party cookies.

We may also use cookies and similar technologies in emails to notify us when you have opened an email or clicked on a link in the email. For details on how to unsubscribe from any marketing emails, see the “Your Privacy Rights” section of our Privacy Policy.

When using cookies and similar technologies, we may collect information such as your mobile device ID, IP address and other information about your device, as well as behavioural data of your device usage on our sites (e.g., pages viewed, links clicked, documents downloaded). Our cookies do not hold personal information, such as your name. Our cookies simply allow us to find information once you are logged in or help link your browsing information to you when you choose to register for a service, download a position paper or white paper, or sign up for a newsletter.

Are cookie settings customizable?

Yes. Cookie settings can be customized by clicking the Cookies Preferences link present in the cookies banner or in the footer of the website. Depending on your jurisdiction, you may be presented with different consent options, including the option to reject all non-essential cookies, prior to us placing cookies on your browser. Visitors from all jurisdictions are provided with functionality to opt out of non-essential cookies using the cookies preferences center. This preference center enables you to manage consent for performance, functional and targeting cookies (further explained below) with the option to opt-in or opt-out of cookies at any time.

Cookie settings may also be customized for all or certain cookies on user devices by modifying web browser settings. For more information on how to control the cookies, refer to the web browser settings.

What types of cookies do we use?

To provide our visitors with a user-friendly experience we use cookies that may be placed by us or our affiliates and business partners.

First-party cookies are set directly by the website you are visiting, i.e., the URL displayed in the address bar.

Third-party cookies are placed on your device not by the website you are visiting, but by a third party like an advertiser or an analytic system. This typically occurs when the website incorporates elements from other sites, such as images, social media plugins or advertising.

Below you will find a list of cookie categories, with description as to how the different categories of cookies and similar technologies are used and user options for managing preferences. However, it is important to note that not all cookies may be used in all jurisdictions or websites. To review the list of cookies for a particular website, click on “Cookie Details” in the preference center.

  1. Strictly Necessary cookies
  2. Performance cookies
  3. Functionality cookies
  4. Targeting cookies
  5. Social Media cookies
Cookie Category Description Managing Setting
Strictly Necessary cookies Strictly Necessary cookies are required and necessary for the website to function and cannot be switched off in our systems. They are utilized to remember logins into this website, enabling shopping cart checkout as well as other requested website applications. Allowing these cookies is mandatory for using this website. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information. As Strictly Necessary cookies are essential to operate the websites, there is no option to opt out of these cookies.
Performance cookies Performance cookies collect anonymous information on the pages visited. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular. Any information these cookies collect is aggregated and therefore anonymous. You can choose to opt in or out of Performance cookies by clicking on the Cookies Preferences link present in the cookies banner or footer of the website.
Functional cookies Functional cookies enable the website to provide enhanced functionality and personalization, they remember choices made on the website and are used to improve user experience. They may be set by us or a third party. If you do not allow these cookies, some functionality of website you are visiting may be impacted. You can choose to opt in or out of Functional cookies by clicking on the Cookies Preferences link present in the cookies banner or footer of the website.
Targeting cookies Targeting cookies track activity across websites to understand user interests and direct interest-based marketing. These cookies may be set through our website by our advertising partners. They do not store personal information directly but are based on uniquely identifying your browser and internet device. You can choose to opt in or out of Targeting cookies by clicking on the Cookies Preferences link present in the cookies banner or footer of the website.
Social Media cookies Social Media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools. You can choose to opt in or out of Social Media cookies by clicking on the Cookies Preferences link present in the cookies banner or footer of the website.

How long do cookies remain on a device?

Session cookies allows our websites to recognize and link your actions during a browsing session. They may be used for a variety of purposes, such as remembering what a visitor has put in their shopping cart as they browse, as well as security purposes. These cookies expire once you close your browser or after the session ends.

Persistent cookies are stored on a visitor’s device in-between sessions. They can allow the preferences or actions you perform across various websites to be remembered. This category encompasses all cookies that remain on your device until you erase them or, depending on the cookie’s expiration date, your browser does.


Should you have any questions or concerns about our cookie policy or privacy practices, please contact OpenText’s Data Protection Officer at DPO@opentext.com.

For more information please visit

The links above can provide you with further information around cookies and similar technologies and to learn about targeted advertising and advertising networks and ways to opt out of interest-based advertising using third-party cookies.

OpenText may update this policy from time to time. You should review this page periodically for updates.

This policy was last updated June 2022.