Managed Services

Optimize Assist Program

Proactive services that maximize the value of OpenText solutions


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Many organizations need additional skills and resources to get the most from their Information Management investments. The OpenText Optimize Assist Program offers expertise to address these challenges.

How OpenText Optimize Assist Program can benefit business

Meet individual business needs with a flexible, cost-effective program.

  • Improve user satisfaction and adoption

    Use expert help to ensure solutions are always running at their best, boosting adoption and thus Return on Investment.

  • Faster resolutions

    Speed up incident resolution and reduce downtime with agreed service response times.

  • Free-up resources

    Improve stability and reduce downtime to decrease incidents that take IT away from other business priorities.

  • Expert advice

    Receive innovative problem solving and advice with access to the software developers.

Optimize Assist Program resources

OpenText Optimize Assist Program

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Upgrade Assessment FasTrak

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Optimize Assist Program Service Catalog

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Optimizing performance for your EIM platform

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Ensuring EIM resilience and continuity

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Running a resilient EIM platform

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