Burch and his team conducted best-in-breed research on document management systems and selected the industry leader, OpenText™ eDOCS.
Fox professionals working in the legal department organize agreements, contracts and other files in the centralized eDOCS repository. In fact, while other Fox personnel may search more than a day for a single document, according to Burch, eDOCS users locate files within three minutes or less.
Reacting to positive reviews from the legal affairs team, Fox professionals in television, home entertainment, digital and other areas also requested eDOCS. The document management technology is now deployed across human resources, payroll, residuals and several other Fox departments.
“They started to understand how easy it was to find all their content,” Burch noted. “Then, looking at their business-critical applications, they started requesting a marriage between these two.”
Integration with Fox’s ERP, CRM and other applications proved straightforward and efficient. “When it comes to the foundation of a document management system, OpenText eDOCS is the best-in-breed,” Burch said. “There isn’t a technology out there that is as feature-rich, configurable and compatible with our application stack that can integrate into systems easily.”
For instance, combining the capabilities of eDOCS and PeopleSoft® allows Fox to capture all HR-related documents in a digital employee file. As its flagship integration project, Burch and his team created a service to extract and encrypt metadata from resumes, acceptance letters, policy forms and other files for ingestion into eDOCS. They then took on the process of adding payroll information to the employee file and extracting data related to salary, vacation and overtime. This information is sent to eDOCS, which is integrated with a service that creates and distributes reports to managing executives. “It was an incredibly valuable project,” noted Burch.