Baptist Health IT needed to cut operating expenses and provide roaming capabilities to hospital staff.
In addition to cost reduction, Ben McLarin, senior manager of information technology, had another issue he wanted to address. “Hospital administrators and finance folks needed to be able to access financial, demographic, payroll, and insurance information from their desktops, from conference rooms, from remote locations, from anywhere,” he said. “I knew we could improve productivity if we kept the same functionality and added roaming capabilities.”
With his large installed base, and responsibility for applications at all five Baptist Health hospitals, ease of administration was also a concern. McLarin wanted to be able to manage his terminal emulation clients remotely, from a central location.
Baptist Health employees had already been using about 2,000 licenses of Reflection software for Windows-based emulation, so McLarin didn’t hesitate to investigate other product options with the host-access vendor.
Users aren’t tethered to their desks anymore. They have a link and a password, and away they go.
For nearly 50 years, the residents of northeast Florida and southeast Georgia have depended on Baptist Health for all their medical needs. With four hospitals, twenty clinics, and a home-health agency, among other facilities, Baptist Health is the region’s most comprehensive health-care provider.