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Frank Della Rosa
Research Director, SaaS and Cloud

Frank Della Rosa is Research Director for IDC’s Cloud and SaaS practice. Mr. Della Rosa’s core research focus provides in-depth analysis, strategy, and guidance to both technology providers and industrial companies on various aspects of cloud, including multi-cloud and hybrid cloud management strategy, adoption, buying preferences and trends by vertical industry. Mr Della Rosa also provides analysis on SaaS adoption, maturity, buyer preferences, deployment models, vendor market shares, purchasing preferences, market forecasts, and research on the buyer journey of SaaS and cloud technology users. Based on his extensive experience in buyer personas, Mr. Della Rosa’s research also includes an emphasis on the broadening impact of SaaS and cloud services on IT and line-of-business buyer behavior.

Scott Lundstrom
Group Vice President, Industry Clouds and General Manager of IDC Government and Health Insights

Scott Lundstrom is a long time industry analyst focused on the transformative and disruptive nature of technology. Mr. Lundstrom has been focused on IT driven business innovation and change in a variety of industries and settings. Mr. Lundstrom is an expert on the emerging third platform, and speaks regularly on the future of cloud, analytics, mobility, and social media to digitally transform and radically alter the process and services offered to customers in the marketplace.

Shawn P. McCarthy
Research Director

Shawn P. McCarthy is Research Director for IDC Government Insights, responsible for collecting and assessing government market data, providing IT investment and positioning strategies for both government and vendors, and market sizing for tech suppliers. His core coverage area includes U.S. federal and state and local IT budgets, agency-level technology priorities and government enterprise architecture standards. He also covers government use of blockchain solutions. He manages the IDC Government Insights: United States Government Infrastructure and Systems Optimization Strategies research advisory service, which includes technology recommendations and key industry forecasting for government IT systems. He also issues IDC’s semi-annual U.S. Government IT Spending Guides (federal, state and local and education).

Prior to joining IDC Government Insights, Mr. McCarthy served as program manager for Government & Education within IDC's Vertical Industry Research Group. Before that he served as a group product manager for four years at Lycos, the Internet search engine, with a focus on government and education. Prior to that he was senior editor at Government Computer News and he wrote the Internaut column for GCN for close to 20 years. As a government employee he developed library data bases at the Smithsonian Institution.

Deepak Mohan
Research Director, Infrastructure Systems, Platforms and Technologies Group

Deepak Mohan is a Research Director within IDC's Enterprise Infrastructure Practice, covering research on cloud infrastructure. In this role, he provides detailed analyses and insights on public cloud Infrastructure as a Service (IaaS) storage and compute services, and trends affecting this market. Deepak also contributes to the IaaS market sizing publications, cloud infrastructure research, and cloud related custom consulting projects for clients.

Prior to joining IDC, Deepak has held product management, sales and engineering roles across Rackspace, Amazon Web Services, Vobile and Hewlett Packard. He brings with him over a decade of engineering and business experience in the technology industry. He has also engaged on digital innovation related projects with multiple organizations – including the MIT Centre for Information Systems Research, WGBH, and Crimson Logic (Singapore).

Deepak holds Bachelors and Masters degrees in Engineering from Nanyang Technological University (Singapore) and an MBA from the National University of Singapore. He was also a System Design and Management Fellow at the Massachusetts Institute of Technology (MIT), and holds a Master of Science in Engineering and Management from MIT.

Philip Carnelley
AVP, European Software Group – based in United Kingdom

Philip Carnelley is AVP for IDC’s European Software Group, and has over 20 years’ experience of working in the IT industry as an analyst, consultant, and applications developer in a variety of industries around Europe. He leads IDC’s European research on enterprise applications and analytics, with a particular focus on big data and cognitive/AI software and solutions and their implications for digital business transformation. He heads IDC’s multi-disciplinary European Cognitive/AI Research Practice, and he also oversees IDC's European Software Tracker analyst team. He is also tasked with writing and presenting on broader enterprise software trends and the impact of emerging software technologies in the European region. He is a regular keynote speaker and panelist at industry events.

Carla Arend
Senior Program Director, European Software – based in Denmark

Carla Arend is a senior program director with the European software and infrastructure research team and heads up IDC’s European cloud research. Arend provides industry clients with key insight into market dynamics, vendor activities, and end-user adoption trends in the European cloud market. As part of her research, she covers topics such as how European organizations are adopting cloud, how cloud drivers and inhibitors are evolving, cloud management, cloud security, data management in the cloud, IoT and cloud, AI and cloud, Devops and cloud, as well as GDPR impact on cloud and cloud code of conduct.

Archana Venkatraman
Research Manager, IDC European Datacenter Research

Archana is a research manager for IDC’s European Datacenter Research. She covers datacenter technologies including software-defined infrastructures, storage and data management, virtualization, containers, hyperconverged infrastructure, infrastructure performance monitoring, systems management, application development, and cloud services. Archana also leads IDC’s European thought leadership program on open source technologies. She also contributes to European Digital Transformation, DevOps, Blockchain and IoT research practices. Before joining IDC, she was the datacenter editor at Computer Weekly, the digital magazine and website for IT professionals based in London, where she focused on datacenters, server virtualization, storage, open source technologies, software-defined infrastructures, and cloud computing, liaising with enterprise CIOs and technology vendors to develop deeper insight into the enterprise IT industry. She has a master's degree in journalism from Mumbai University. Archana is based in IDC's London office.

Ranjit Rajan
Associate Vice President, Middle East, Turkey &, Africa
Emerging Markets Analysts – For Dubai

Ranjit Rajan oversees the management of all IDC research programs in the Middle East, Turkey and Africa region. In this role, he leads the business growth and delivery of market trackers, spending guides, and subscription services, and supports custom engagements in these technology areas.

Rajan and his team cover the full spectrum of technologies including telecommunications, enterprise infrastructure, software, IT services, mobile phones, personal computers, hardcopy devices, and vertical markets. A key focus area is research related to digital transformation and the enabling 3rd Platform technologies such as cloud, mobility, Big Data analytics, and innovation accelerators such as the Internet of Things (IoT), AI/cognitive systems, AR/VR, and blockchain.

Mark Walker
Associate Vice President, Middle East, Turkey &, Africa
Emerging Markets Analysts – For Johannesburg

Mark Walker currently leads the Vertical Market and Insights research and consulting practice at IDC MEA. He has over 25 years of experience in the information technology and telecommunications industry.

In his position at IDC, Walker is responsible for leading consulting, research, and analyses of technology markets across the Middle East, Africa, and Turkey, along with analysis of the larger politico-socio-economic environment in which these markets exist. As a large proportion of research conducted by IDC MEA is of a primary nature, he is able to acquire first-hand experience of the various technology markets in the region. His current focus includes the government, financial, and energy sectors.

Chris Morris
Vice President, IDC Asia/Pacific – based in Sydney, Australia

Chris Morris is the Vice President for IDC's Asia/Pacific excluding Japan (APeJ) Cloud Services and Technology group and of the APeJ Partner and Alliances program. He is also a member of the IDC Worldwide Cloud Services research team and the worldwide Partner and Alliances research team. As the leader of research into the Cloud Services markets in APJ he manages the regional research into all facets of public and private cloud. This includes the IT-focused technology and services as well as the implications for digital business.

Daphne Chung
Research Director, Software, IDC Asia/Pacific – based in Singapore

Daphne Chung is a research director with IDC’s Asia/Pacific (excluding Japan) Cloud Services and Software research group. Based in Singapore, she focuses on cloud services research with emphasis on cloud software research. Previously, Daphne managed the Asia/Pacific semiannual software tracker program and, together with the team, tracked, analyzed, and delivered insights on key dynamics and opportunities in the software markets as well as related public cloud services markets in the region.

Takashi Manabe
Group Director, Software & Security / IT Spending, IDC Japan

Takashi Manabe is the Group Director of Software & Security and IT Spending research teams in IDC Japan. Mr Manabe's primary responsibility includes the analysis of the dynamics and trends, vendor strategies, and market sizing/modeling of Japan’s enterprise applications and IT security market, and IT spending. He also covers primary area of Unified Communications in Japan, including IP Telephony equipment, IP Contact Center Systems market, IP Conference systems market, Enterprise Mobility system and Messaging/Presence Management system.

Megha Kumar
Research Director, Software and Cloud Services, IDC

Megha Kumar heads our software and cloud services research at IDC Canada. She originally joined IDC in 2007 covering the Middle East, Africa, and Turkey region, based out of Dubai, U.A.E. In her previous role at IDC, she regularly provided insights on market dynamics, vendor strategies, and end-user trends across the Middle East, Africa, and Turkey for both global and regional ICT firms as well as public sector organizations.

As a research director, Megha is responsible for managing and delivering projects across technology areas such as cloud services, enterprise applications, software and digital transformation for the Canadian market.

In addition to research, Megha has aided vendors with go-to-market engagements to improve market awareness and provide end users with essential guidance on technology adoption. She regularly interacts with CIOs and IT decision makers regarding their technology preferences, priorities, and concerns.

Megha presents at various industry and vendor conferences. She is often quoted in the media, providing opinions on technologies and market dynamics. She holds a Bachelor’s degree with Honors in Marketing from York University, Canada.

Craig Le Quesne
Chief Technology Officer, Museum of New Zealand Tongarewa

Craig has held the role of chief information officer at Museum of New Zealand, Te Papa Tongarewa, since 2015. He was responsible for leading the technology group that meets the Museum’s key technology goals to increase resiliency and redundancy, modernise and support mobility. Graduating from the University of Otago, Craig has held senior management technology positions in New Zealand Trade and Enterprise and the Royal New Zealand Plunket Trust, where he was responsible for developing their ICT strategy, focused on digitising the workforce through cloud technologies.

Rob Drew
Manager, Information and Technology Services Red Hat

Rob graduated from North Carolina State University with bachelor’s and master’s degrees in industrial engineering. He has more than 20 years of information technology experience with 11 years concentrated in business-to-business (B2B) programs. Rob has worked in the telecommunications, electrical utility, and freight railroad industries. He currently oversees B2B program at Red Hat Software. Rob lives with his family in Cary, North Carolina, where he is an active volunteer baseball coach and announces high-school football games.

Anna Mercado Clark
Partner, Leader of Data Security & Privacy and E-Discovery & Digital Forensics Teams Phillips Lytle

Anna leads Phillips Lytle’s data security and privacy plus eDiscovery and digital forensics practice teams, and specializes in complex e-discovery and digital forensics, cybersecurity and data privacy, and complex commercial litigation. As a former assistant district attorney, she also handles white-collar criminal matters and investigations. Anna has been awarded the Certified Information Privacy Professional/Europe (CIPP/E) designation by the International Association of Privacy Professionals (IAPP), a preeminent certification for advanced concentration in European data protection laws, standards and practices.

Andrea L. D’Ambra
Head of E-Discovery and Information Governance, United States Partner Norton Rose Fulbright US LLP

Andrea is a partner in the New York office and the U.S. Head of eDiscovery and Information Governance. Her practice focuses on data privacy, eDiscovery, cross border discovery, and cybersecurity. Andrea assists clients in navigating foreign data privacy laws while complying with U.S. discovery obligations and is a recognized thought-leader on the discovery challenges posed by emerging technologies. During the past three years, she has specialized in leveraging advanced technology to quickly, efficiently and defensibly respond to HSR second requests and other regulatory investigations. Recently, Andrea represented a target corporation in the first European Commission DG Comp investigation where the parties were permitted to use Technology Assisted Review (TAR) to identify documents relevant to the inquiry.

Prakash Bhat
Vice President Information Technology Flex Ltd.

Prakash has more than 20 years of experience in software, technology and systems. Although he began his career as an electrical engineer, Prakash’s passionate pursuit of knowledge and experiences in IT steered him onto a new path in information technology. As he took on the challenge, new opportunities came across diverse fields, providing strategic insights into technology and business. His vast experiences include software, ERP, applications, platforms, integrated systems, TechOps, and more. Combining his business acuity and vast technical expertise, Prakash currently oversees strategic projects that maximise the returns on existing technologies, while maintaining a competitive edge by leveraging on new technologies.

Alexandra Larsson
Digitalisation Advisor, Combitech

Alexandra is a digitalization advisor within the senior management consulting team of security specialists Combitech, who works with CxOs in public agencies and major industrial companies. She leads a team of advisors who use design thinking, model-based architecture and lean startup methods to develop digitalization roadmaps – from strategy to action. Alexandra is also the head of ecosystem facilitation, focusing on implementing platform economy and digital ecosystems for incumbent companies. She is an visionary innovator who leverages her experience as military intelligence officer, political science background and deep technical skills to provide cross-disciplinary insights. Alexandra has 15 years of experience in the ECM/Content Services space.

Jens Ophalvens
Director, Deloitte

Jens specializes in digital transformation and digital information management. He supports clients in developing digital content roadmaps, integrating digital content into core business processes and managing digital content. Jens has worked with clients in a variety of industries including, chemical, FMCG (fast-moving consumer goods), public sector, life sciences and utilities. He has delivered a broad range of advisory projects that include digital and ECM strategy, functional analysis, knowledge management and digital roadmaps. Likewise he has supported implementation projects and enterprise-wide ECM programs to digitize document flows, upgrade document management systems and integrate ECM with ERP systems and leading applications. In recent years Jens has advised and supported several organizations that have moved their OpenText systems and applications to the cloud.