Line of Business Solutions

Sales

Streamline operations, manage customer content and optimize sales

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81%
of sales people say a connected view of data across the customer journey is important[1]

Overview

See how a full customer view reveals sales opportunities and enhances service

While Sales professionals capture, manage and track customer interactions in CRM systems, other information containing valuable context is often in disparate systems. With information siloed, Sales misses out on insights that improve service and reveal new revenue opportunities. OpenText™ solutions for Sales integrate with leading CRM systems to connect all customer touchpoints and deliver 360-degree account views.

Explore Sales solutions

Customer and Account Information Management

Optimize sales operations with relevant and connected customer information

Sales Tools and Sales Enablement

Amplify customer conversations with engaging and consistent content

What makes OpenText different

  • Single vendor for all content solutions

    Leverage one trusted source for a range of comprehensive content solutions to unify all parts of the customers’ buying experience.

  • Integration expertise

    Seamlessly integrate with the crucial applications sales teams use every day, including Salesforce, SAP® and Microsoft®.

  • Built to scale

    Eliminate infrastructure limitations and easily meet evolving business needs with the ability to automatically scale capacity.

Leaders trust OpenText

Learn how leading sales organizations lean on OpenText solutions.

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ENGIE Italia boosts competitiveness with a fast, responsive pre-contract process

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MSIG Asia enhances customer experience with digital evolution

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Footnotes

  • [1] Salesforce Research, State of Sales, 3rd Edition, 2018
  • [2] Gartner, Gartner predicts 2022: Digital Workplace Is Foundational for Employee Experience, 2021
  • [3] Salesforce Research, State of Sales, 4th Edition, 2020
  • [4] Forrester, Predictions 2022: Customer Experience, 2021
  • [5] Salesforce Research, State of Sales, 4th Edition, 2020
  • [6] IDC, IDC FutureScape: Worldwide Digital Transformation 2022 Predictions, 2021