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Operations

Intelligently connect the right content to the right business process at the right time for frictionless decisions and task execution

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Overview

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Operations teams have always been challenged to achieve optimal revenues while reducing costs. Today, they face additional pressure around health, energy and commodity price volatility that is driving up costs and forcing new hybrid/remote work practices.

OpenText™ solutions for Operations automate processes for greater operational agility, faster decisions and increased profits.

Key trends

  • With most plant maintenance departments operating at only 20% to 30% wrench time efficiency, teams are looking to cloud based automation to improve efficiency.[1]

  • With no way to track or trace them, 10% of pallets are lost each year, seeing costs of $8.9 billion globally.[2]

  • Attracting and digitally enabling the next generation is a top priority as more than 45% of the Energy industry’s personnel are tenured, with most retiring in five to seven years.[3]

  • Experts forecast a 900% increase in cloud spending for the Oil and Gas Industry by 2030 to reduce operating costs and overheads, enhance safety and reduce CO2 emissions.[4]

  • Remote working continues to be the norm with 40.7 million Americans predicted to work remotely by 2025, a 102% percent increase from pre-pandemic levels.[5]

  • Organizations are looking to the cloud to reduce the 80% of Energy sector employees’ time spent looking through unstructured information to get work done.[6]

Explore Operations solutions

Asset Navigation for Energy

Increase operational efficiency and improve access to vital asset documentation

Asset Track and Trace for Manufacturing

Optimize asset utilization, performance and effectiveness

Process Safety Management

Minimize risk and enhance compliance assurance

Safe Workplace Management

Maintain workplace health and safety with access to up-to-date playbooks

Technical Service Management

Streamline technical service requests to improve asset uptime and operational compliance

Customer Inquiries and Complaints

Deliver faster, more effective resolutions to customer issues

What makes OpenText different

  • Single content source

    Consolidate and connect critical content to give operations teams the information they need to quickly make informed decisions and get the job done right the first time.

  • Integrated governance and control

    Intelligently integrate compliant content management, security, agility and resilience into all operational processes, such as design to operate, order-to-cash and procure-to-pay.

  • Asset tracking and performance

    Monitor the performance and location of tracked assets to optimize maintenance planning and production uptime.

  • IoT and digital twins

    Collect and analyze asset performance data at scale to improve asset utilization and maximize Overall Equipment Effectiveness.

How can we help?