To solve these challenges and improve their EDI communications with retailers, Coca-Cola Bandeirantes selected OpenText B2B Managed Services. Powered by the OpenText™ Trading Grid™—the world’s most powerful B2B network—B2B Managed Services enables Coca-Cola Bandeirantes to better automate and streamline its B2B operations. By migrating to the B2B Managed Services solution, the company no longer needs to manage EDI software in-house, which enables the company to avoid issues with software reinstalls and potential strategic data loss.
For the implementation of OpenText to be in line with Coca-Cola Bandeirantes’ expectations, the teams drew specific targets to classify the main reasons for using B2B Managed Services and identified the profile of which employees would participate in the project. This synergy guaranteed they delivered the services needed and complemented a better organization of internal processes, avoided rework and gave a broad view over the business.
“We managed to avoid all reworks after implementing the project. The tool has a fundamental role, which is to separate external and internal conditions. Not doing so was a challenge that kept us dependent on interventions from our suppliers to complete procedures when interrupted,” says Emerson Reis, IT Production Manager at Coca-Cola Bandeirantes.