Smarter Connections

Supply Chain Digitization

Find out why leading digital supply chains trust OpenText Business Network

more efficient supply chain IT staff and a 317% ROI with OpenText[1]

Smarter Connections for your digital supply chain

Organizations of all sizes need to speed up their supply chain digital transformation initiatives to increase flexibility, agility, visibility, and to ensure resilience. Supply chain digitalization enables automated order-to-cash and procure-to-pay processes, improved stakeholder collaboration across the digital ecosystem, and increased end-to-end visibility.

Digitizing supply chains through integration, automation, and collaboration makes it easy to manage information flows and uncover insights. Ensure continued operations, even in the face of major supply chain disruptions.

Two people discussing an issue on a manufacturing floor

Since information is exchanged nearly in real time between different partners, we save time. Thanks to the solution, we’ve gained at least a week. Reduction in time is also better service to the customer, and we’ve reduced working capital, which is good for our balance sheet.

European Manufacturer and OpenText Customer

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IDC MarketScape names OpenText a leader in Worldwide Multi-Enterprise Supply Chain Commerce Networks

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Benefits of supply chain digitization

By embracing supply chain digitization through OpenText Business Network Cloud, you can unlock these advantages and be positioned for sustained success in a digital world. Check out these additional benefits:

  • Supply chain integration

    Accelerate supply chain digital transformation with cloud-based supply chain integration solutions and satisfy demands for real-time data exchange. Support API-based and legacy application connectivity, and provide user friendly tools to monitor information flows for actionable insights.

  • Supply chain automation

    Enable process-based information exchange with suppliers, customers and partners in a structured digital format. Automate processing, validation, and correlation. Business processes such as P2P and O2C, and meeting regional compliance mandates such as e-Invoicing become faster, more transparent, and more reliable.

  • Supply chain collaboration

    Constant supply chain disruptions drive the need for greater collaboration across the business ecosystem. Central management of information and application access enhances productivity and cybersecurity.

Digital supply chain masters

Learn how other leading organizations have digitized their supply chains for success.

See more success stories
Lids logo

Headwear retailer transforms its EDI services to accelerate trading partner onboarding and reduce costs

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Autoliv logo

Automotive safety firm easily trades a wide range of electronic documents externally, including XML and EDI standards

Read the Autoliv story
James Hardie logo

Building products giant seizes cost savings and operational scalability with a cloud-based B2B digital platform

Read the James Hardie story
ArcelorMittal logo

Deploying a seamless global B2B electronic trading network

Read the ArcelorMittal story

Frequently asked questions

Supply chain digitization involves the integration of digital technologies into various aspects of supply chain management such as communication, data sharing, and process automation to deliver a sustainable supply chain. The benefits of a digital supply chain extend far beyond sustainability—it also delivers a faster, more efficient and flexible supply chain by enhancing visibility, productivity, and collaboration.

OpenText's B2B integration solutions are a prime example of how digital technologies can facilitate seamless communication and data exchange between trading partners to optimize processes and improve operational performance.

Real-time visibility allows businesses to monitor the movement of goods, orders and inventory at every stage of the supply chain. It enables companies to react quickly to disruptions, reduce costs, make more informed decisions, improve operational efficiency, and provide better customer service. Essentially, it provides companies with a true competitive advantage. With real-time visibility, companies always have clear insight into their entire operation, including visibility into exactly where inventory is, how much of it there is, and where it needs to go.

OpenText's supply chain automation solutions offer real-time tracking capabilities that enable organizations to promptly identify disruptions, make informed decisions, and maintain an agile supply chain. This real-time view improves productivity and on-time delivery, while enhancing risk management.

IoT integration enables physical devices and sensors to connect to the digital network, generating real-time data, remote equipment monitoring, and secure back-end system integration. With other advanced technologies such as AI and blockchain, IoT helps enable autonomous supply chains—that means more agile, flexible, and resilient supply chains. 

OpenText's IoT Integration solutions enable businesses to gather and utilize this data to optimize routes, enhance demand forecasting, and proactively address potential issues.

Managed services, such as OpenText's Business Network Cloud Enterprise, offer specialized support for B2B integration. It allows businesses to focus on core operations while ensuring seamless communication with partners. These services ensure the reliability, efficiency and cost effectiveness of supply chain digitization efforts. Managed services deliver a strategic roadmap to help companies deliver on their digital transformation and then help them manage the platform once it is in place.

With 35,000 customers connected to 1.1 million trading partners, OpenText’s expertise can help manage the B2B integration and supply chain digitization efforts of any size company.

Supply chain digitization enhances risk management by providing real-time visibility into supplier performance, transactions up and down the chain, market trends and potential disruptions. This enables proactive risk mitigation strategies, ensuring continuity and minimizing the impact of unforeseen events. With the right platform, supply chain digitization also enables companies to quickly and easily onboard new partners, further mitigating potential risk.

OpenText's supply chain digitization solutions offer advanced visibility to help businesses proactively mitigate risks while improving collaboration, easing secure access, and streamlining trading partner onboarding and management.

More resources to digitize supply chains

5 Supply chain predictions for 2024

Read the blog

Automation: The hero of corporate sustainability

View the infographic

Delivering end-to-end visibility

Read the paper

Benefits of supply chain automation go far beyond sustainability

Read the blog

Troubles with your supply chain? Talk to your treasury team

Read the blog

Supply chain control towers at 50,000 feet

Read the blog

Cloud is changing the way supply chains operate

Read the blog

How IoT, AI and blockchain will enable tomorrow’s autonomous supply chain

Read the blog

5 tech trends shaping P2P

Read the paper

Business Network: The Circular Economy

Read the CEO paper

Digital transformation in manufacturing

Read the InfoBrief

Supply chain optimization and maturity requires focus on the ecosystem

Read the blog



  1. [1]IDC Business Value study sponsored by OpenText,The Business Value of OpenText Digital Supply Chain Solutions, October 2023.
  2. [2]IDC study sponsored by OpenText, Next Generation B2B Integration enables a digital first, resilient supply chain, January 2023.
  3. [3] IDC study sponsored by OpenText, Next Generation B2B Integration enables a digital first, resilient supply chain, January 2023.
  4. [4] Resilinc, EventWatch® First Half 2018 Supply Chain Disruption Report.
  5. [5] The Association for Supply Chain Management (ASCM), The Resilient Supply Chain Benchmark: Ready for Anything? Turbulence and the Resilience Imperative, 2021.