The Europe Flat Products division embarked on an initiative to migrate from a plethora of point-to-point connections with individual trading partners to a single, seamless B2B network solution. One of ArcelorMittal’s principal objectives in adopting this strategy was a desire to facilitate and accelerate the process of adding new customers to its B2B eCommerce network, enhancing its capability to deliver new solutions.
In addition, the company wanted to reduce the support and maintenance costs of older mainframe-based B2B applications that had been developed in-house.
Outsourcing with OpenText™ B2B Managed Services ArcelorMittal made the decision to outsource the management of its EDI network using OpenText B2B Managed Services. FCE, having already centralized and consolidated its IT operations into a single center in Dunkerque, France, now wanted to do the same with B2B eCommerce. OpenText took over the management of routing and translation for more than 100,000 EDI messages that were sent between ArcelorMittal’s different trading partners around the world every month. Outsourcing a patchwork of different, fragmented B2B trading networks via B2B Managed Services emerged as a very powerful proposition, especially for a large corporation like ArcelorMittal. Running B2B applications in-house can be difficult, time consuming and costly, but B2B Managed Services took away the need to maintain low-level expertise in B2B technology in-house and provided efficiency improvements that made core business processes smoother and more reliable.