Celestica continuously seeks opportunities to manage costs. Rebecca Schriver, VP of IT, explained, “We have to be very lean, and we have to be very efficient. We are always trying to gain efficiency and take cost out.” One area of Celestica’s operations that presented an opportunity for such gains was the AP process, which had manual invoice entry and workflows. The role of accounts payable is vital to the company—Celestica’s accounts payable team processes more than 1 million invoices per year in over 12 different languages.
We were doing a lot of manual invoice entry, and there was a lot of manual workflow processing around approving invoices,” explained Schriver. To further complicate matters, Celestica had challenges integrating its invoice management processes with its SAP business platform.
Streamlined, digital invoice processing
Automation and process improvement were key requirements, but the company also needed a solution that would integrate with its SAP system. In the end, Celestica partnered with OpenText to deploy OpenText Vendor Invoice Management (VIM) for SAP Solutions, a solution that streamlines accounts payable operations for SAP customers by automating and simplifying the process of receiving, managing, monitoring and routing invoices.
Schriver explained Celestica’s choice: “OpenText VIM provided an opportunity for automation and efficiency gains. OpenText has been in the market longer than some of its competitors, and we felt that the solution was more robust and fit more with our existing landscape. Plus, we are an SAP-run company; the OpenText partnership with SAP was a key factor in our decision.”
Celestica later added OpenText Invoice Capture Center (ICC) for SAP Solutions, an OCR tool that uses the most advanced document and character recognition capabilities available to turn invoices into machine-readable information. The deep integration with SAP fully automates data extraction and eliminates manual keying. “The OCR component was really critical for us because it allowed us to automate and decrease manual entry, which provided a huge benefit,” said Schriver.