“Golden Omega operates in a highly regulated industry,” said Diego Aviles, IT Director for Golden Omega. “The nutraceutical and pharmaceutical industry are under constant pressure from increasing regulations [particularly in Europe and North America] designed to ensure consumer safety. We needed a solution that could help us comply with these regulations. Our main business challenge was to have one single solution to store, share and collaborate on documents, with the right controls and audit trails. We chose OpenText Extended ECM for SAP Solutions to help us to comply with all our document-related processes.”
Golden Omega’s use of SAP® also influenced the company’s decision to use Extended ECM for SAP Solutions, as it removes unnecessary cost from business processes while boosting productivity levels. Aviles noted, “The integration between OpenText and SAP was key to choosing OpenText over other content management solutions. We know there are many opportunities in the company where OpenText Extended ECM for SAP Solutions could add value. We have a motivating journey in front of us to keep delivering benefits by transforming information flows for other areas of the business.”
With the help of trusted partner Entelgy Consulting, an international consulting and technology company, the ECM solution is now up and running in key departments across Golden Omega, including quality assurance, manufacturing operations and the quality control laboratory. Critical documents, such as standard operating procedures, certificates, statements and operational records, are now stored in OpenText™ Content Suite and delivered to other departments or internal functions using workflows.