Celebrating the 2021 winners
To achieve its status as one of the world’s largest and most innovative IT equipment manufacturers, Dell has long been on the leading edge of efficient and agile manufacturing. By pioneering the direct sales model and just-in-time manufacturing, Dell honed a global supply chain to a fine degree of precision, meeting record levels of demand in 2020. But Dell is not resting on its impressive accomplishments.
Dell’s challenge was impressive: manage more than five million transactions per day, providing 99.99% up-time availability. And growth is imminent: Dell expects to process one billion transactions per year to support its Services and Manufacturing business. The company needed a next-generation supply chain that would provide shipment visibility and intelligence for its manufacturing and services and give managers access to critical information on a self-service basis.
Dell customers continue to receive industry-leading IT infrastructure products as Dell achieves new levels of efficiency. Under the leadership of Betsy Davis, CIO senior vice president, Dell digital seller, marketing and data experiences, Dell is continuing its partnership with OpenText for another four years to help process those predicted one billion transactions worldwide. By migrating from its legacy platform, Dell will implement self-service, giving managers a high level of shipment visibility and enabling the company to meet seasonal demands for new product launches.
Bottom line: With an extensive product line that includes PCs, servers, storage and networking equipment, Dell is building on its world-class tradition to explore new horizons in supply chain efficiency.
CIO of the Year
Academy of Motion Pictures Arts and Sciences
The Academy of Motion Picture Arts and Sciences is well known for awarding the Oscars every year to recognize achievements in filmmaking, but this legendary organization is also tasked with the preservation, restoration, documentation, exhibition and study of motion pictures. The Academy’s Film Archive holds a vast and diverse collection of media files and protecting, managing and sharing these digital assets is a core part of the Academy’s mission.
As CIO at the Academy, Beverley (Bev) Kite oversees technology strategy and operations across the entire organization, including network infrastructure, corporate IT and the critical systems that support the Academy Awards. An experienced IT leader, Bev has been responsible for an extensive technology update at the Academy, including an overhaul of the Academy’s voting systems and development of key systems for the newly launched Academy Museum. Bev’s mandate also included implementing a centralized platform for the Academy’s massive digital media archive to help preserve and share motion picture history. Moreover, in its role as a custodian of film, the organization seeks to convert legacy assets into modern digital formats.
Bev and her team deployed OpenText™ Digital Asset Management (DAM), a system that has dramatically improved the Academy’s ability to preserve and provide access to the priceless film content it curates. All media files are stored in a centralized, secure and accessible repository, giving important stakeholders, such as Oscar jury members, easy and secure access to content in multiple formats based on their needs. Excited to help modernize film preservation processes, Bev looks forward to future digital initiatives that will enable the Academy of Motion Picture Arts and Sciences to keep the magic of movies alive for decades to come.
Grow with OpenText
Givaudan International, a Swiss company with operations worldwide, engages our senses daily through food experiences and beauty products. With its two business activities, Taste & Wellbeing and Fragrance & Beauty, Givaudan provides customers with a broad range of solutions that match consumer demands for clean label, organic and natural ingredients. And for more than 20 years, Givaudan has trusted OpenText to support its complex Information Management systems.
As Givaudan’s 15,000 worldwide employees collaborate to deliver inspiring experiences, they need reliable access to accurate and contextual business data. Before working with OpenText, Givaudan contended with common information management challenges: content spread across multiple disparate systems; high costs to support and maintain legacy IT equipment; and out-of-control email usage for document distribution. Those separate systems discouraged collaboration across the company’s 180 locations worldwide.
Givaudan sought a solution that provided a single source of accurate information and worked well with its existing environment. It chose OpenText Enterprise Information Management because of the integration with leading business systems, like SAP®. Since then, Givaudan has implemented 14 OpenText solutions, scaling and evolving its information management practice to meet ever-changing business needs.
The result is streamlined workflows that enable employees to share documents and exchange accurate and contextual information easily, raising productivity across the company. Specialists no longer contend with multiple versions of the truth, stored in different systems. Connected systems remove obstacles to collaboration and alleviate reliance on email. Cutting the costs to support and maintain multiple legacy systems has generated significant savings, allowing Givaudan to focus more time and resources on business innovation.
Digital Transformation Excellence
Ingenium is the brand behind Canada's Museums of Science and Innovation – the Canada Agriculture and Food Museum, the Canada Aviation and Space Museum and the Canada Science and Technology Museum. These museums provide collaborative spaces that offer vibrant sensory experiences, helping all ages understand the countless ways science and technology impact their everyday lives.
Photos, videos and documents provide a rich experience to museum patrons, but Ingenium staff faced significant obstacles in gathering the resources needed for exhibits and other projects. Ingenium’s digital assets were scattered and disorganized. Some 20 years’ worth of photos, documents and audio files could be found in different shared network drive folders, on individual computers and on other external storage media. Many of the more than three million digital assets were not documented properly, as different versions and associated management rights could not be tracked reliably. Ingenium was very much in need of a digital transformation.
With OpenText™ Media Management, Ingenium has transformed its curation and asset management. Using a phased approach, the Ingenium team has consolidated, tagged and archived hundreds of thousands of assets. The new digital asset management system allows Ingenium staff to locate content from a centralized, controlled environment. Rights and permissions statements are tied to each of the assets, enabling immediate, self-serve connections to high-quality assets, while ensuring content is current and usage is tracked across the organization. Metadata makes the assets easy to find for reference and re-use.
The digital asset management system is now used by all business units across the three museums, including collections, research, web development, membership, exhibitions and archives. Ingenium staff have access to the most current and relevant content as they create stimulating, educational and enjoyable experiences.
Making a Difference
Southern Alberta Internet Child Exploitation Unit
Canada’s Southern Alberta Internet Child Exploitation Unit investigates and prosecutes crimes related to the exploitation of children. Investigating these crimes requires analyzing vast amounts of data from multiple devices as quickly as possible.
The unit needed to more quickly and reliably collect, analyze and store digital evidence used in the arrest and prosecution process. This analysis can take a great deal of time because of the proliferation of digital devices that might contain potential evidence, including mobile phones, laptops, tablets and IoT devices. In a single year, the unit identified 976,569 child exploitation photos and videos, seized 1,494 exhibits and devices and analyzed 153TB of data. Delays in uncovering evidence can mean delays in prosecution, and the more quickly evidence is gathered, the more likely a subject will be apprehended before another child is exploited.
To help solve the problem, the unit chose OpenText™ EnCase™ Forensic. Investigators use its custom filters to run raw searches on specific device areas. These searches let them know, in only a few seconds, whether the devices and its data are relevant to their investigation.
As a result, the unit has significantly improved its case efficiency, reduced the number of devices needed to be seized for evidence and cut the amount of time to obtain evidence from hours to seconds. Faster resolution of cases has helped the unit take on a larger case load and prosecute more cases. Ultimately, it will help make the world a safer place for children.