OpenText Content Management for SAP SuccessFactors
Automate HR operations with HR document management
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Want to deliver faster and more consistent employee service?
HR teams strive to deliver exceptional employee experiences, but manual work, disconnected documents, and ever-changing compliance requirements make it difficult. They need an HR document management solution that connects content and automates processes.
Why OpenText Content Management for SAP SuccessFactors
Unlock operational efficiency, reduce administrative burden, and enhance employee service with integrated HR document management software tailored to HR's unique challenges.
- 9+ million
managed employee record e-files
Support global HR operations with consolidated employee e-files, just like one nonprofit did to keep consistent records across its 100+ sites.
Read the customer story - Global
compliance and governance
Ensure data security and regulatory alignment in 24 localized languages with certified records retention. - Integrated
with SAP SuccessFactors and SAP HCM
Extend your HR ecosystem with our unique integration for faster onboarding, streamlined operations, and efficient automation.
Explore a private cloud
As well as being fully compatible with our SAP SuccessFactors solutions, OpenText allows us to define automated document retention and deletion policies, which is a huge benefit for GDPR compliance.
Read the customer story
Use cases
Equip HR, compliance, and operations teams with HR document management software so they can manage employee documents with automation, visibility, and control—supporting the full employee lifecycle and reducing risk across regions.
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Rationalize and consolidate employee document templates to deliver faster onboarding, clearer communication, and improved compliance.
Get a tour of the job transfer process -
Centralize documents from hiring to offboarding, and standardize access and handling across departments while ensuring consistency and compliance.
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Apply intelligent automated document retention schedules and legal holds to comply with global HR regulations and reduce risk exposure.
Take a tour of the records retention process -
Use audit trails to track document access and provide proof of secure handling when employees request their personal records under GDPR or CCPA regulations.
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Prevent unnecessary exposure to unrelated employee files by aligning document access with SAP SuccessFactors and HCM organizational roles.
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Use dashboards to monitor gaps in document completeness and catch overdue signatures or missing legal forms.
Key features
Deliver improved employee satisfaction with HR document management software that supports compliance and automation.
SAP SuccessFactors integration
Integrates document management software with candidate, employee, and new hire procedures to guarantee uniform communication and validation checks across the organization.
Cloud-based HR content repository
Centralizes HR files in the cloud to reduce paper handling, minimize loss or damage, and help teams quickly find records—saving time, effort, and storage costs.
Full digital workflows
Streamlines HR document handling with automated business workflows for bulk or individual approvals and signatures, underpinned by a comprehensive audit.
Automated HR communication
Accelerates the creation of employee documents to deliver accurate and personalized communication while eliminating keying errors.
Intelligent retention and disposition
Ensures compliance by automating retention policies created on employee life events—based on regional laws and company guidelines, eliminating manual tracking.
Analytics and reporting dashboards
Monitors activity, retention status, and compliance metrics with visual dashboards tailored to HR and legal needs.
Integrations
Ensure seamless employee services by integrating with the solutions that are already part of your HR processes.
Accelerate the value of OpenText Content Management for SAP SuccessFactors
Deployment
OpenText offers deployment choice and flexibility for OpenText Content Management for SAP SuccessFactors.
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Your cloud, your control
OpenText Private Cloud
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Develop, connect, and extend your information management capabilities
API from OpenText Developer Cloud
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Free up resources, optimize performance and rapidly address issue
OpenText Off Cloud Managed Services
Professional Services
OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
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Get a trusted partner to guide your information management path
Your journey to success
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Accelerate your information management journey
Consulting Services
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OpenText Professional Services provides a strong basis for HR growth by combining end-to-end solution configuration with skilled certified consultants
OpenText Launch Service
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Propel your business into the future with modern solutions
NextGen Services
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Unlock the full potential of your information management solution
Customer Success Services
Partners
OpenText helps customers find the right solution, the right support, and the right outcome.
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Search OpenText's Partner directory
Find a Partner
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Explore OpenText's Partner solutions catalog
Application Marketplace
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Industry-leading organizations that enhance OpenText products and solutions
Strategic Partners
Training
OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
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OpenText Content Management SAP SuccessFactors Cloud Learning Subscription
OpenText Learning Services provides extensive learning and enablement programs to help practitioners, HR business users, and workers advance their knowledge and abilities—available as individualized, self-paced, online, instructor-led, and in-person training.
Premium Support
Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.
OpenText Content Management for SAP SuccessFactors
Transform HR with employee document management best practices
Learn moreTop 5 reasons centralized HR document management is essential
Read the top reasonsThe foundation of AI-powered HR starts with document management
Read the report10 ways to master modern work
Read the reportTransform HR with employee document management best practices
Learn moreTop 5 reasons centralized HR document management is essential
Read the top reasonsThe foundation of AI-powered HR starts with document management
Read the report10 ways to master modern work
Read the report-
OpenText provides pre-delivered, certified integrations for SAP SuccessFactors modules, including Employee Central, Recruiting, and Onboarding. These out of the box integrations connect SAP SuccessFactors data with a centralized employee document management system. This supports HR digital transformation by creating a seamless flow of employee information and making it easier for HR teams to manage documents directly within their SAP environment without custom development.
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OpenText extends SAP SuccessFactors with advanced HR document management capabilities that go beyond the platform’s basic storage options. The solution centralizes all digital employee files for faster access, personalized employee communications, and consistent HR compliance. It also supports automated eDiscovery, secure retention management, and better legal risk control. This allows HR teams to rely on a more complete employee document management system that supports HR automation and reduces manual work.
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OpenText Content Management for SAP SuccessFactors offers flexible deployment models. Organizations can choose fully managed cloud hosting in 16 global data centers with performance, updates, and security handled by OpenText. They can also deploy a hybrid or on-premises environment when more control or customization is required. This flexibility supports HR digital transformation at the pace that fits each organization’s IT and HR strategy.
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OpenText HR document management software digitizes employee files and connects them with SAP processes, making documents accessible anywhere through a secure, paperless system. By automating routine HR tasks and improving access to information, the solution supports HR automation and frees HR teams to focus on higher value activities. Built-in GenAI capabilities help HR teams respond faster, reduce administrative work, and improve the overall employee experience.
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HR teams can easily manage document types, templates, and retention policies through the OpenText interface. Best practice configurations are included in the Services Launch package, giving teams a strong starting point. After go live, HR and compliance teams can update templates, adjust retention rules, and manage document structures as needs evolve. This strengthens HR document management practices and reduces reliance on external support.
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OpenText integration with SAP SuccessFactors provides secure and consistent handling of candidate and employee records. Automated retention rules, controlled access, and documented disposal workflows help HR and legal teams meet global and regional compliance requirements. These capabilities reduce the risk of non-compliance and create a standardized approach to HR document management across the organization.
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Customers have access to four planned product releases per year. HR teams can choose which release to adopt and when, ensuring updates fit their operational calendar. All upgrades are performed by the OpenText cloud services team, and each release is fully tested to avoid disruption. This approach supports HR digital transformation by ensuring continuous improvement without burdening internal IT or HR staff.
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OpenText provides global implementation support, including an assigned onboarding manager from contract signing to go live. Deployments are handled by certified consultants to ensure best practices are followed. Training is available for HR and IT teams, and organizations can add premium support during or after deployment. This ensures teams are fully prepared to manage their employee document management processes long term.
Cut hidden costs with HR automation
How HR automation reduces hidden costs and strengthens compliance across the employee lifecycle.
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The integration trap
Learn why “good enough” HR document management costs more than you think.
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Top 5 considerations for a successful HR digital transformation
Discover how to accelerate your HR transformation journey with employee document management.
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What is HR compliance?
See how effective HR compliance transforms document chaos into controlled processes.
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What is employee document management?
Learn how to create efficiencies for HR, simplify compliance, and elevate the employee experience.
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What’s new in OpenText Content Management for SAP SuccessFactors?
See what was added in the latest product release!
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Celebrating HR success and shaping the future
Gain valuable insights from our HR customer roundtable.
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The new IDP for HR
Learn how you can unlock operational efficiency for employee onboarding and more.
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Driving business transformation with SAP
Discover why OpenText was honored with multiple Partner Excellence Awards.
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