OpenText Core Product Traceability Service
Achieve complete supply chain transaction visibility today
Supply chain automation software
Reduce counterfeits, better manage returns and recalls by proofing product authenticity, track your supply chain end to end, and protect your brand reputation with OpenText™ Core Product Traceability Service.
Why OpenText Core Product Traceability Service?
Choose the cloud-based supply chain transaction visibility solution that helps you ensure quality control, safety, product provenance, digital serialization, and compliance throughout production and distribution.
- 66%
less fraud
Companies reduced losses by two-thirds and cut time to detect in half using real-time tracking and secure serialization. - 70%
fewer counterfeits
Companies reduced counterfeit goods by 70% with serialization and real-time tracking. - 30%
faster recalls
Companies using OpenText accelerated recalls by 30%, minimizing risks and ensuring safety.
Although OpenText didn’t have the exact capability we needed, we were struck by their willingness to work with us to develop a solution that would have a much closer fit to our requirements.
Read Fonterra’s story
Use cases
Secure products with digital serialization and blockchain to stop counterfeits, boost supply chain visibility, streamline compliance, and build consumer trust with QR-based authentication and connected packaging.
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Track, trace, and authenticate every product through the supply chain using secure digital serialization at the product level. Eliminate the risk of counterfeits and illicit activity, quickly respond to recalls and returns, and protect brand integrity in real-time.
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Unify fragmented data and monitor goods at every touchpoint using blockchain-powered transparency and real-time tracking. Identify vulnerabilities early, stop threats before they threaten your business, and make confident day-to-day supply chain decisions.
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Automate audit trails—from manufacturing to distribution to retail sales to the end consumer. Meet global standards and demonstrate sustainability efforts without manual process headaches with better management of inventory and end-to-end supply chain logistics.
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Enable consumers to instantly verify product authenticity and access essential content using QR codes. Build trust, loyalty, and post-sale customer engagement through connected digital packaging.
Key features
Boost supply chain security with digital serialization, real-time tracking, and data-driven insights. Engage customers via QR codes, scale with seamless integration, and access expert guidance to drive efficiency, compliance, and innovation.
Digital serialization
Assigns unique digital identifiers to products to verify authenticity and trace movement end-to-end. Helps prevent fraud, resolve threats, and monitor quality while maintaining supply chain integrity.
Customized dashboards
Deliver real-time tracking and threat detection across your supply chain. Highlight risks, such as counterfeiting, and new business opportunities to enable faster decision-making.
Product verification
Increases consumer confidence and encourages direct engagement with your brand by enabling on-the-go product verification, however or wherever your customers choose to connect.
Scalable framework
Supports seamless integration with existing systems to get the most out of your technology and drive innovation and efficiency. Lets you adapt to evolving business needs without costly overhauls.
Data analytics
Provides secure, cloud-based access to traceability data across your organization to enable data-driven decision-making. Maintains security, compliance, and operational continuity across global teams.
Advice and guidance
Gives you access to the domain, traceability, and integration expertise relied on by thousands of global companies.
Accelerate the value of OpenText Core Product Traceability Service
Add-ons
Extend your digital supply chain collaboration experience with these add-ons.
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Leverage OpenText expertise for seamless deployment and optimization
Professional Services
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Enhance your implementation with industry-specific add-ons and API customizations
Industry extensions and API services
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Gain insights from domain experts to maximize your product traceability strategy
Consulting and customer success
Professional Services
OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
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Get a trusted partner to guide your information management path
Your journey to success
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Accelerate your information management journey
Consulting Services
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Propel your business into the future with modern solutions
NextGen Services
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Unlock the full potential of your information management solution
Customer Success Services
Communities
Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.
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Explore ideas, join discussions, and network
OpenText’s forums
OpenText Core Product Traceability Service resources
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Supply chain transaction visibility allows stakeholders to access real-time supply chain data, including order processes, inventory management, delivery times, and potential disruptions. This visibility helps improve decision-making, boosts efficiency, and enhances overall supply chain performance.
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Product traceability software assigns unique identifiers to products, allowing accurate tracking throughout their lifecycle. This enables real-time monitoring and provides detailed records of a product's journey, ensuring compliance with regulations, enhancing transparency, and boosting efficiency.
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Digital serialization assigns unique digital identifiers to products throughout their lifecycle. This enhances traceability, allowing products to be tracked from manufacturing to delivery. It helps prevent counterfeiting, ensures compliance with regulations, and improves supply chain transparency.
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Digital product passports provide detailed information about product origins, materials, environmental impact, and disposal instructions. They enhance supply chain transparency, build customer trust, and improve manufacturing efficiency—particularly useful in industries like batteries and vehicles.
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Product traceability software offers enhanced transparency and accountability throughout the supply chain. It quickly identifies and isolates product issues, such as counterfeiting, safety issues, diverted goods, and more, minimizing their impact.
Digital Product Passports: What are they and why do they matter?
See how digital product passports are revolutionizing how we track, maintain, and repair products.
Read the blog
Accelerate strategic decisions with AI-enabled IoT business intelligence
Discover the path to next-generation IoT technology for your organization.
Read the blog
How to achieve smarter product traceability
Learn why smarter product traceability starts with creating the digital twin.
Read the blogFonterra Co-operative Group Limited: Global dairy nutrition cooperative increases traceability, transparency, and recall test speed
Learn moreOpenText Core Product Traceability Service
Start the click tourRethinking supply chain visibility: From control towers to command centers
Watch the video3 ways to elevate product authenticity and brand protection
Learn moreFonterra Co-operative Group Limited: Global dairy nutrition cooperative increases traceability, transparency, and recall test speed
Learn moreOpenText Core Product Traceability Service
Start the click tourRethinking supply chain visibility: From control towers to command centers
Watch the video3 ways to elevate product authenticity and brand protection
Learn more
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