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Business integrations

Deliver information when and where it’s needed with content integration

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Content Cloud business integrations drive productivity and enrich processes across all business functions and industries.

SAP business processes

Teams need governed, unified content to make confident decisions. SAP Solutions from OpenText support RISE and GROW with SAP, and centralize documents across ERP, SAP SuccessFactors HCM, and service workflows to reduce risk and accelerate modernization.

Sales and service processes

Disconnected content slows sales and service performance. Salesforce integrations from OpenText unify customer information, automate AI-driven content flows, and give teams the insight they need to serve customers with speed and confidence.

Employee lifecycle management

Deliver a positive employee experience at every stage. HR document management for SAP® SuccessFactors® and Workday® streamlines HR processes, seamlessly connecting digitized employee document and recruitment data.

Governed collaboration for connected processes

Unify Microsoft 365, and Google Workspace with lifecycle governance, AI-powered content intelligence, and deep process integration. Reduce sprawl, strengthen compliance, and connect everyday collaboration to the workflows and decisions that run your business.

Claims and underwriting productivity

No more app switching. Insurance document management for Guidewire helps insurers streamline policy and claims work with cloud-connected content so they can make faster, better decisions.

AI-ready accuracy and compliance

Bring structure and governance to enterprise content for trusted AI insights. Business workspaces curate and organize context-rich content, creating an AI-ready foundation that delivers accurate, compliant, and trustworthy outcomes with OpenText™ Content Aviator™.

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See what content integration can do for your business

  • Streamline business processes

    Centralize content, people, and tasks to supercharge productivity. Simplify workflows, cut repetitive tasks and errors, and share real-time data for smarter decisions.

  • Optimize employee performance

    Deliver content in familiar interfaces so employees have the information and insights for success without leaving the applications they use every day.

  • Boost customer satisfaction and loyalty

    Gain a complete customer view to personalize and enhance customer experiences, reducing friction and making every touchpoint more impactful and positive.

  • Amplify innovation

    Integrate collaboration, knowledge management, and business processes to create connections that spark insight and creativity to fuel growth.

  • Automate governance and mitigate risk

    Automatically manage and secure critical information while ensuring data privacy to protect your organization from financial, legal, and safety risks.

  • Drive organizational agility

    Quickly adapt to market and technology changes, tailoring processes to stay competitive and seize growth opportunities with a composable, scalable platform.

Unlock the value of Content Cloud business integrations

With ready-to-use integrations and flexible APIs, it's a snap to embed content in virtually any application in your organization—including Google Workspace, Oracle® E-Business Suite, Microsoft® Dynamics®, IBM Maximo®, AutoCAD®, ServiceNow®, Guidewire®, and more.

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Content integrations bring together relevant business systems such as SAP, Microsoft, Salesforce, and Guidewire to break down silos, drive productivity, and enrich business processes

High-performing teams need easy access to information. Set them up for success with OpenText content integrations.

Seamlessly connect content and processes within the business applications your teams use most. Break down silos, improve information value, and shed light on knowledge hidden within the systems that produce and consume information, such as SAP®, Microsoft® 365, Salesforce®, Guidewire®, and other critical business applications, such as HR systems like SAP® SuccessFactors® and Workday®.

Resources

Drive clarity and improve decision-making with business workspaces and AI

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Maximize returns on your Microsoft® 365 investment

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Drive clarity and improve decision-making with business workspaces and AI

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Maximize returns on your Microsoft® 365 investment

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Why integration with Microsoft 365 is the winning formula for content management

Work happens in Microsoft 365 but it wasn’t built to handle full scale of enterprise governance on its own.

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Improved process productivity requires content integration

Read how customers leverage content integration to deliver right information in right hands at right moments for better decision making.

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Unlock the power of AI integration with OpenText and Salesforce

See how OpenText and Salesforce Agentforce unite AI, content, and automation to streamline work, improve accuracy, and accelerate decisions.

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  • OpenText Content Cloud content integrations improve information value by connecting content, people, and processes within business applications like SAP®, Microsoft® 365, Salesforce®, and Guidewire®. This delivers AI-enriched insights when and where employees need, cultivating high-performing teams.

  • Content integrations unify relevant business systems to break down silos, drive productivity, and enrich business processes. Employees gain a complete, contextual view of information and AI insights—right within daily applications—accelerating business processes and improving outcomes.

  • Content integration use case examples include:

  • Integrating content with process applications combines structured data with unstructured content. This helps AI generate more accurate, relevant responses, adds insight for smarter decisions, and enables the automation of tasks and complex workflows like contract review or discrepancy resolution.

  • While vendors like Hyland, Box, and SER Group offer basic, shallow connectors, analysts and customers rank OpenText ahead for its comprehensive, deep content integrations. From capture to document management and AI-to-AI integrations, OpenText provides a strong foundation for the future of information management.

    OpenText Content Cloud vs Hyland

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    OpenText Content Cloud vs Box

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    OpenText Content Cloud vs IBM

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    OpenText Content Cloud vs SER Group

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    OpenText Content Cloud vs Hyland

    See the difference

    OpenText Content Cloud vs Box

    See the difference

    OpenText Content Cloud vs IBM

    See the difference

    OpenText Content Cloud vs SER Group

    See the difference

    Reimagine knowledge with business integrations

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    OpenText business integrations

    Read the solution overview

    Reimagine knowledge with business integrations

    Watch the video

    OpenText business integrations

    Read the solution overview

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