Supply chain automation
Automate data exchange for hassle-free, compliant B2B transactions
Get started with supply chain automation
Supply chain automation digitizes repeatable, transactional tasks to boost efficiency. OpenText consolidates these B2B needs on one platform to host, integrate, and manage data flows, providing the foundation for future end-to-end orchestration.
Global connectivity
Each industry and region has unique standards and communication protocols. Gain universal data format translation and validation via an advanced mapping engine for flexible universal connectivity.
E-Invoicing mandates and regulations
Organizations have a choice: Keep up with evolving e-Invoicing mandates or pay penalties. Access a platform that ensures compliance with country-specific regulations and electronic invoicing mandates.
B2B transaction visibility
Fragmented B2B/EDI systems add complexity and cost. Consolidate into a single, intuitive command center to streamline management, simplify workflows, and improve user experience.
Partner visibility
Your partners want to know what’s happening right now. Integrate EDI and non-EDI capable partners into a unified system that allows them to look up order, shipment, and invoice status in real time.
Data control
Manually updating trading partner data and resolving discrepancies is time consuming. Provide partners with secure role-based access for improved control and collaborative problem solving.
Data validation
Missing or incorrect data can disrupt order-to-cash and procure-to-pay automation. AI-powered real-time validation intercepts exceptions before reaching internal systems for smooth transaction flows.
Leaders trust OpenText
Leaders trust OpenText
See what supply chain automation can do for your business
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Scale and secure B2B integration
Streamline and digitize supply chain operations and boost agility for faster, more accurate business transactions.
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Eliminate complexity of global e-Invoicing compliance
Ensure compliance with current and upcoming e-Invoicing mandates in more than 50 countries.
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Expedite secure and reliable B2B communication
Exchange any business document, in any format, securely and efficiently over the world's largest EDI VAN.
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Improve B2B data quality with real-time visibility and insights
Strengthen B2B data quality with end-to-end visibility, in-flight data validation, flexible business rules, and comprehensive analytics.
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Automate your order-to-cash and procure-to-pay processes
Improve supplier collaboration and streamline customer order processing with real-time pricing to boost sales and satisfaction.
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Secure, govern, and scale IoT automation
Implement identity-driven orchestration to enforce unified security, zero-trust principles, and data integrity across IoT devices, necessary for AI-driven automation.
Unlock the value of supply chain automation
Integrate people, processes, and things across your enterprise and trading partners and optimize revenue-driving processes through pre-packaged SaaS apps. Customize the solution to your needs using any combination of the following products.
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OpenText™ Trading Grid™
Powerful integration starts with one intelligent connection platform
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OpenText™ Trading Grid™ e-Invoicing
Simplify e-Invoicing compliance to meet regulations in 50+ countries
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OpenText™ Trading Grid™ Command Center
Drive deeper supply chain analytics with a versatile command center
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OpenText™ Aviator™ IoT
Connect anything and orchestrate actionable data to deliver results
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OpenText™ Core Product Traceability Service
See your supply chain, connect with customers, and protect your brand
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OpenText™ Core Collaboration Access
Boost trading partner collaboration throughout the extended enterprise
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OpenText™ Core Secure Access
Strengthen supply chain security with secure access
See how supply chain automation works
Want faster, error-free transactions? Automation digitizes the repeatable tasks that form your foundation. Take it further with supply chain orchestration to achieve true strategic coordination.
The OpenText™ Trading Grid platform, optimized for interoperability and AI-readiness, ensures resilient supply chains with pre-packaged SaaS applications, boosting visibility, collaboration, and performance.
Resources
Explore why IDC MarketScape named OpenText a Leader in the worldwide Multi-Enterprise Supply Chain Commerce Network (MESCCN) category. The report highlights OpenText’s strengths in end-to-end B2B integration, secure partner collaboration, real-time visibility, and scalable supply chain automation. Learn how these capabilities help organizations reduce friction across partner ecosystems, improve operational resilience, and modernize supply chain collaboration at scale.
IDC InfoDoc: Command centers as enablers to supply chain orchestration
Read the IDC InfoDocIDC white paper: The business value of OpenText digital supply chain solutions
Read the white paperDigital supply chain 101
Read the white paperThree supply chain problems you didn’t think could be fixed
Read the ebookIDC InfoDoc: Command centers as enablers to supply chain orchestration
Read the IDC InfoDocIDC white paper: The business value of OpenText digital supply chain solutions
Read the white paperDigital supply chain 101
Read the white paperThree supply chain problems you didn’t think could be fixed
Read the ebook
Beyond compliance: How digital product passports unlock new value
Watch the video
Customer fireside chat with Fonterra
Watch the video
Hong Kong Maxim’s Group: Orchestrating supply chain excellence with OpenText
Driving digital transformation in Asia’s dynamic food and beverage landscape
Read the blog
When tariffs hit, your supply chain can’t blink
Gain the agility, visibility, and automation to respond quickly to tariffs and stay compliant
Read the blog
6 Reasons why businesses need an identity-driven IoT orchestration platform
Securely manage devices, ensure data integrity, and scale IoT operations with confidence
Read the blog
Agentic EDI: The next evolution in intelligent supply chain orchestration
Learn what agentic EDI is, and how it will transform supply chain orchestration
Read the blog-
Supply chain automation is the essential first step; it focuses on digitizing and auto-executing individual, repetitive tasks like sending an invoice or processing a purchase order. SCO is the advanced stage that comes after; it coordinates, integrates, and intelligently manages all those automated tasks across the entire end-to-end supply chain. OpenText provides the foundational automation tools and the ultimate SCO layer to transform simple task automation into a cohesive, high-performance system for the future.
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Automation fundamentally changes SCM by eliminating manual, paper-based processes and siloed data. It digitalizes core processes, which speeds up transaction times, reduces costly human errors, and frees up staff to focus on strategic work. This move to automated, reliable B2B data exchange, enabled by platforms like OpenText™ Business Network, provides the consistency and speed required for modern, lean supply chains, setting the stage for more advanced management and planning.
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Effective automation requires a provider that delivers universal connectivity, integrating all partners regardless of their technical sophistication. Solutions must support a vast array of protocols, from traditional EDI and XML to modern APIs, digitizing the full spectrum of transactions. OpenText Business Network is a global leader with decades of integration expertise to harmonize external data flows with internal ERPs (SAP, Oracle and NetSuite, Microsoft Dynamics, etc.) and ensure reliable automation across your entire ecosystem.
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AI and ML are crucial for maximizing the value of your automation efforts. While automation handles the routine tasks, AI capabilities, such as those in OpenText™ Aviator, analyze the resulting integrated data to identify bottlenecks and predict errors before they occur. This goes beyond simple process automation; it enables smart automation by suggesting optimal execution paths and elevating decision-making from reactive to predictive, making automation far more effective.
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Yes, compliance is one of the most immediate benefits of automation. Solutions like OpenText Trading Grid e-Invoicing centralize the management of complex, country-specific e-Invoicing and VAT mandates. By automating the translation, validation, and submission of documents according to local laws in over 50 countries, the platform significantly reduces legal risk, minimizes audit preparation time, and automates global procure-to-pay and order-to-cash cycles.
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Automation provides the structured, reliable foundation needed for visibility. By digitizing documents via platforms like OpenText Trading Grid, data flows are standardized and available in real- time. To achieve complete visibility, you then integrate this transactional data with real-world tracking information from IoT solutions. This crucial link provides a full picture of both the digital transaction status and the physical asset location, moving beyond simple automation to actionable insight.
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OpenText solutions act as an essential, vendor-agnostic integration layer. For all major ERP systems, including SAP S/4HANA, Oracle NetSuite, and Microsoft Dynamics 365, OpenText provides pre-built and customizable ERP connectors that reduce the time, cost, and risk of bespoke integration projects. Furthermore, pre-built OpenText APIs can infuse your existing ERP with B2B transaction data. This ensures seamless and reliable data flow between your internal core business systems and the external world of your trading partners, providing a seamless user experience for internal and external users.
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Once your core processes are reliably automated, the next strategic step is to pursue supply chain orchestration (SCO). Automation eliminates manual tasks, but SCO eliminates manual management. It addresses the lack of coordination that causes frequent manual "firefighting" and leverages AI to turn your reliable automation into a highly agile, coordinated, and fully resilient supply chain that can proactively adapt to disruptions and market changes.
