Discovery & CMDB

OpenText Universal Discovery and CMDB

Operate on the strongest foundation—complete and scalable discovery

OpenText Universal Discovery and CMDB application running on a computer

Overview

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OpenText™ Universal Discovery and CMDB is a vendor-neutral configuration management solution, deployed as SaaS, on premises, or in the cloud. Because it works seamlessly with IT tools and platforms already in place, you can easily discover, map, and manage configuration items across your hybrid and multicloud environments. The result? Your IT landscape snaps into sharp focus, empowering you to reduce service disruptions and boost change success.

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How OpenText Universal Discovery and CMDB can benefit business

  • Remove IT blind spots

    Build a comprehensive CMDB of IT assets and configuration items (CIs) across on-premises and multicloud environments, including endpoints and networking devices.

  • performance optimization graph line icon

    Reduce change risk and downtime

    Understand the impact of change on service delivery and unplanned downtime—even before the change is made— and troubleshoot incidents faster for better resolution times.

  • Improve IT operations efficiency

    Cut incident recovery times and improve service desk responses by operating from a trusted source of configuration data across IT.

  • Close security or compliance gaps

    Swiftly identify misconfigured or noncompliant infrastructure, as well as outdated or vulnerable software, to reduce risks in complex environments.

Why OpenText Universal Discovery and CMDB?

  • Multi cloud discovery

    Know the IaaS and PaaS used across AWS, Azure, Google Cloud, and Oracle Cloud with a single tool that doesn’t consume thousands of discovery licenses for needed clarity.

  • Agentless, agent-based, and change-driven discovery

    Access deep, timely configuration data from multicloud and on-premises estates, networks, and endpoints using just one tool.

  • Vendor-neutral discovery and CMDB

    Work seamlessly with the IT tools and ITSM platforms you already use, including ServiceNow, BMC, Jira, OpenText, and Microsoft.

Key features

Advanced network discovery

Discover more than 250 vendors and 3500 network devices for detailed Layer-2 discovery of physical and virtual networking components, including SDN, SDWAN, firewall, and wireless.

Dynamic software discovery

Draw from a constantly growing content library that recognizes 139,000+ software titles with end-of-life data to strengthen the compliance and security of installed software.

Map and model services

Understand how your infrastructure delivers business-critical applications and services to improve change management, configuration management, and mean-time-to-repair (MTTR).

Complete IT asset inventory

Use card-driven inventory to organize assets into easy-to-understand categories that streamline IT and software asset management.

Robust reporting and dashboards

Easily design widgets, dashboards, and stakeholder-specific reports to demonstrate value to all levels of your business.

Powerful, intuitive, and modern discovery and CMDB management

Design and deploy discovery jobs and service maps in minutes, not days, with assisted workflows, reusable templates, and out-of-the-box content.


Accelerate the value of OpenText Universal Discovery and CMDB

Professional Services

OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Partners

OpenText helps customers find the right solution, the right support, and the right outcome.

Communities

Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Premium Support

Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.

OpenText Universal Discovery and CMDB resources

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OpenText Universal Discovery and CMDB

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OpenText Universal Discovery and CMDB

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OpenText Universal Discovery and CMDB

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OpenText Universal Discovery and CMDB

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FedRAMP® Authorized: OpenText solutions help government agencies achieve mission-critical objectives

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What’s new in OpenText Universal Discovery and CMDB

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Is it finally time to move your CMDB to SaaS?

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FedRAMP® Authorized: OpenText solutions help government agencies achieve mission-critical objectives

Read the blog

What’s new in OpenText Universal Discovery and CMDB

Read the blog

Is it finally time to move your CMDB to SaaS?

Read the blog

OpenText Universal Discovery and CMDB for multicloud and IT visibility

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What is CMDB?

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OpenText Universal Discovery and CMDB for multicloud and IT visibility

Try the click tour

What is CMDB?

Learn more