OpenText Capture
Harness AI to accelerate business with intelligent capture software
OpenText a leader in Intelligent Document ProcessingGet the IDC report excerpt
Ready to let go of tedious tasks with intelligent document capture?
Automate manual content processes and transform data into actionable insights with AI-powered information capture solutions.
OpenText™ Capture uses continuous machine learning (CML) and large language models (LLM), including an optional AI document understanding add-on, to increase straight through processing. A key part of intelligent document processing (IDP) solutions, it transforms paper and digital content into actionable data, enables secure and efficient routing to the right users and systems, and makes accurate information available when and where it's needed.
Why OpenText Capture?
Optimize processes and enhance efficiency with simplified routing, continuous learning, and end-to-end document management.
- Intelligent
with continuous machine learning
Boost accuracy and limit maintenance by auto-updating models with validation data by non-technical reviewers—without data labeling or model expertise.
Learn more - Flexible
deployment to select the best fit along your cloud journey
Manage scalable capture operations on premises, as embedded microservices, or in a private/hybrid cloud hosted by us, Google, Amazon, or Microsoft.
Explore OpenText Private Cloud - Leader
in end-to-end document management and automation
Expand capture with integrated process automation, content services, and analytics to reduce complexity and streamline workflows—all with one vendor.
Discover a market leader
We aimed to eliminate time-consuming work in the dematerialization of documents such as contracts, claims, and SEPA Direct Debit instructions—and [OpenText Capture] supported all those capabilities practically out of the box.
Read the customer story
Use cases
Enhance efficiency, accuracy, and compliance across functions—from invoice processing to employee and customer onboarding, claims processing, customer service, and audit readiness—with intelligent document capture.
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Save time and focus on high-value tasks by automating procure-to-payment options. Instead of relying on slow, error-prone manual invoice processing, you can easily extract and validate invoice data from multiple channels, including email, scans, faxes, and more.
Explore procure-to-pay process automation -
Streamline new hire processes to be more efficient and welcoming. Analyze and classify files with intelligent document capture for quick searches and automated HR tasks and workflows.
Learn about HR automation -
Automate data capture and verification with intelligent document processing solutions for Know Your Customer (KYC) and customer onboarding. Free sales reps' time by automatically capturing, classifying, and extracting data for automated CRM workflows.
Learn how to optimize customer onboarding -
Enhance claims processing by automatically capturing actionable data from claim forms and documents. Data capture solutions help cut costs while retaining customers and staff, boosting overall efficiency and satisfaction.
Discover how to accelerate claims processing -
Reduce slow, error-prone manual processes and address vast data volumes to improve customer service and support. Enable automation with intelligent capture software and intelligent document processing to enhance customer interactions with actionable data.
See how you can elevate customer service -
Better support regulatory compliance programs by using an information capture solution to automatically classify and transform files into text-searchable documents for easier findability and archiving.
Ensure compliance and simplify reporting
Key features
Activate intelligent document capture and intelligent document processing solutions to extract data across formats, streamline workflows, and ensure security. Route information to business systems without complex integrations.
Human-in-the-loop validation
Enhances accuracy and streamlines maintenance with a web UI that feeds into the continuous learning engine while boosting productivity through optimized workflows and a user-friendly interface.
Multi-modal ingestion
Automatically extracts information from paper, emails, PDFs, mobile devices, images, and more to unify data capture across departments, enabling scalable content management and shared services.
Intelligent document classification
Identifies documents with text and graphical methods to automatically deliver higher accuracy and faster performance.
Intelligent data extraction and validation
Improves the accuracy of data delivered to other business systems across 120+ languages and locales with built-in OCR, machine learning, and third-party LLM and recognition integrations.
Configurable capture workflows
Enables you to design workflows with advanced rules that meet business needs without scripting. Uses CaptureFlow Designer to set document priorities and routes without coding or complex integrations.
Secure hybrid and distributed capture deployments
Ensures data is encrypted both at rest and in-flight between connected systems, whether in the same data center, distributed, or in the cloud.
Multiple export options
Shares data with multiple applications—such as OpenText™ Core Content Management, OpenText™ Content Management, and OpenText™ Documentum™ Content Management—plus solutions via CMIS.
Automated information routing
Optimizes process initiation time with a simple-to-use workflow that maps documents and data to leading systems without complex system integrations.
Accelerate the value of OpenText Capture
Add-ons
Enhance OpenText Capture with these add-ons.
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OpenText™ Capture Aviator™
Extend intelligent document capture with an AI document understanding add-on that includes LLM-based data extraction for challenging content like handwritten forms, degraded scans, complex tables, and infrequent document types.
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OpenText™ Capture for SAP® Solutions
This information capture software enables OpenText™ Vendor Invoice Management for SAP® Solutions to automate order-to-cash and procure-to-pay processes in your SAP ERP by classifying content and extracting details needed to post and route exceptions to the right workflows and users in SAP solutions.
Deployment
Explore scalable and flexible deployment options for global organizations of any size.
Services
Accelerate digital transformation with guidance from certified experts.
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Modernize your information management with certified experts
Professional Services
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Turn support into your strategic advantage
Support Services
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Meet business goals with expert guidance, managed services, and more
Customer Success Services
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Free up your internal teams with expert IT service management
Managed Services
Communities
Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.
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Explore ideas, join discussions, and network
OpenText’s forums
Partners
OpenText helps customers find the right solution, the right support, and the right outcome.
Global system integrators (GSIs)
These GSIs are trained and certified on OpenText solutions, offering services that enhance the value of stand-alone solutions.
Training
OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
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OpenText™ Capture Advanced Recognition
This course provides the knowledge to configure and develop a solution using Advanced Recognition. With hands-on exercises, students learn how to classify images automatically and manually (if required), and extract and validate the data.
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OpenText™ Capture Developer
In this course, students learn how to use various types of scripting available in information capture solutions. Topics include client-side scripting, .NET Code module, profile scripting for document types and image processing, and the creation of custom image filters. Students will use VB.NET.
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OpenText™ Capture Designer
In this course, students learn the power of Capture Designer. Labs are presented that require students to analyze unique process specifications—just as they would encounter in a production environment—and create production quality processes.
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OpenText™ Capture Fundamentals and Administration
This course builds the foundation for designing, implementing, and supporting information capture solutions. With hands-on exercises, students learn about product, process specification, and design; batch processing; system administration; system maintenance and monitoring; configuration; and more.
OpenText Capture resources
OpenText Capture
Read the product overviewWhat is private cloud?
Learn moreWhat is intelligent document processing?
Learn moreContinuous machine learning: Your AI edge
Read the white paperIntelligent document processing
Read the solution overviewOpenText Private Cloud
Read the handbookWhat is private cloud?
Learn moreWhat is intelligent document processing?
Learn moreContinuous machine learning: Your AI edge
Read the white paperIntelligent document processing
Read the solution overviewOpenText Private Cloud
Read the handbook
See OpenText Capture transform content into actionable data
Watch the demo
How to generate information extraction profiles with LLM and OpenText Capture
Watch the demo
How to extract checkbox data with OpenText Capture
Watch the demoAutomate with actionable data: AI and intelligent document processing
Watch the webinarOpenText Content Cloud Virtual Summit 2025
Watch the webinarOpenText Content Cloud Virtual Summit 2025
Watch the webinar-
Intelligent capture software uses AI to automatically extract data from scanned documents and digital content, including emails, PDFs, and mobile images—making it easier to manage and process inbound information. By converting paper and digital files into structured actionable data, intelligent capture software eliminates slow, error-prone manual entry and routes information securely to the right people and systems.
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Intelligent document capture streamlines document processing by automatically identifying and extracting relevant data, reducing manual effort and errors. Using continuous machine learning (CML), the system self-improves over time without requiring data labeling. Adding AI document understanding, large language models (LLM) expand actionable data available from handwriting, low quality scans, and complex tables. Configurable workflows route content to the right users and systems automatically. Intelligent capture software will help you streamline procure-to-pay and other critical business processes.
Explore the full OpenText capture and intelligent document processing solution portfolio.
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Yes. For example, to help deliver intelligent document processing solutions, OpenText Capture software integrates with ERPs, CRMs, and line-of-business applications, such as SAP® software, to enhance data accessibility and workflow automation. Deep content integrations for capture and intelligent document processing eliminate the need for complex custom connectors, so actionable data flows directly into the systems your teams already use.
Learn what intelligent document processing is—and how you can achieve end-to-end automation.
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AI is crucial for information capture, as it automates and improves content classification and data extraction accuracy to enable straight-through processing, while providing additional insights like sentiment analysis for inbound customer emails. Accurate classification and metadata, along with converting all content into text-searchable files, enhances the productivity gains from conversational search and intelligent content management solutions, such as OpenText™ Content Aviator™.
Read the OpenText Capture product overview to see how AI powers intelligent document capture.
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Capture Aviator, the AI document understanding add-on, extends OpenText Capture with LLM-based extraction for challenging and hard-to-read documents—including handwriting, degraded scans, complex tables, and infrequent document types. It works alongside continuous machine learning, applying LLM-based extraction where it adds the most value without disrupting existing workflows.
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OpenText offers end-to-end document management and automation solutions from a single vendor, reducing complexity and speeding up workflows. Unlike ABBYY and Tungsten Automation, OpenText provides deep content integrations with major applications and has a global presence with 23,000 employees operating in 180 countries. OpenText is also the only vendor named a Leader across all content services categories.
Explore the different capture and intelligent document processing solutions to discover what sets OpenText apart.
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OpenText Capture supports flexible deployment to fit any organization’s cloud journey. You can run this intelligent capture software on-premises, as embedded microservices, or in a private or hybrid cloud hosted by OpenText, AWS, Azure, or Google Cloud. Each option delivers the same powerful capture and IDP capabilities, so organizations can modernize at their own pace while maintaining data sovereignty and meeting compliance requirements.
Get the full picture in the OpenText Capture product overview.
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OpenText Capture automates document-intensive processes across the enterprise. Common use cases include accounts payable invoice processing, employee onboarding, customer onboarding, insurance claims, and audit readiness. As a core component of intelligent document processing solutions, it classifies documents, extracts data, and routes information automatically, replacing manual steps with faster, more accurate workflows.
OpenText Capture now available in the OpenText Private Cloud
Modernize intelligent document capture with the scalability of cloud and the control you need.
Read the blog
OpenText named a Leader in IDC MarketScape for Intelligent Document Processing
Learn why IDC named OpenText a Leader and download the report excerpt.
Read the blog
OpenText Private Cloud: The right choice
Get scalability, security, and efficiency plus control.
Read the blog
The new IDP for HR: A springboard for transformation
Unlocking operational efficiency for employee onboarding and more.
Read the blog
What’s new in OpenText Capture
Explore product release highlights for OpenText Capture.
Read the blog
Supercharge claims processing with an AI content assistant and IDP
Learn how insurance adjusters can get needed information to do their jobs faster.
Read the blog
Elevate customer service with intelligent document processing
Transform how your organization handles customer interactions and manages information.
Read the blog
Transform customer onboarding with intelligent document processing solutions
In today’s digital world, financial institutions need to make processes faster and more accurate.
Read the blog
Streamline procure-to-pay with intelligent document processing solutions
Harness the power of AI to enhance efficiency, reduce errors, and improve supplier relationships.
Read the blog
Ultimate guide to intelligent document processing use cases
Transform your operations with this guide to intelligent document processing solutions use cases.
Read the blog
OpenText named a leader in the 2025 Infosource Global Capture and IDP Vendor Matrix
Learn why Infosource ranked OpenText as a Start for the eighth consecutive year.
Read the blog
Continuous machine learning: Keep up with the digital document deluge
Many organizations have turned to CML for content classification and data extraction to enable IDP.
Read the blog
