OpenText home page.
Supply Chain Insights

OpenText Trading Grid Command Center

Enable deeper supply chain analytics with a versatile command center for digital supply chain solutions

Speak with an expertTry the interactive demo
Dashboard view of OpenText Trading Grid Command Center on a computer

Unlock insights across your trading grid

Supply chain command centers take supply chain visibility to the next level. An evolution of the supply chain control tower, a command center facilitates cross-functional collaboration and enables faster and more accurate decision-making.

OpenText™ Trading Grid Command Center is a supply chain analytics solution that leverages a common data platform and the powerful capabilities of OpenText™ Trading Grid to integrate data from various sources. Going beyond traditional supply chain control towers, it allows companies to make maximal use of their supply chain data by bringing it together so it can be viewed in specific business contexts, driving deeper insights and meaningful action.

Read the IDC paper on supply chain priorities

Why OpenText Trading Grid Command Center?

Supply chains today have vast amounts of data at their disposal. Yet, most of it is used inefficiently or not at all. OpenText Trading Grid Command Center helps companies expand supply chain analytics to drive more value from their data.

  • 30%
    more productive teams
    Optimize supply chain management teams' performance with digital supply chain solutions from OpenText™ Business Network.
    Learn more
  • Actionable
    supply chain insights
    Unify your B2B transaction data with foundational and contextual supply chain intelligence to uncover insights that drive smarter decisions.
    Get started
  • Optimal
    user experiences
    Access insights via highly configurable monitors or input them directly into your business applications and analytics tools via APIs and data streams.
    See it in action

Use cases

OpenText Trading Grid Command Center is a modular supply chain command center that uses a centralized data platform to store and enrich B2B data and surfaces it for users to enhance performance management, supply chain risk monitoring, and more.

  • Enhance supplier performance management with configurable KPIs and real-time insights on quality and timeliness of supply chain data exchange.

  • Track fulfillment KPIs and explore real-time customer data exchange trends, patterns, and anomalies to deliver superior B2B customer experiences.

  • Explore risk insights in business context by viewing partner business activity against consolidated ESG ratings, financial risk indicators, adverse media attention, and sanctions information.

  • Flexibly leverage your supply chain data through configurable monitors or data platform APIs to share insights across the organization for smarter decision-making.

    Core capabilities of the OpenText Trading Grid Command Center

    Explore the capabilities of OpenText Trading Grid Command Center to discover how you can get more value from your B2B integrations and transform supply chain analytics in your organization.

    Integration monitoring

    Provides visibility into the health of B2B integrations and ongoing data exchange with configurable metrics and KPIs to support specific business needs.

    Read the product overview

    Risk monitoring

    Consolidates partner risk data into a single tool and delivers risk insights in business context by overlaying them with B2B transaction data.

    Read the product overview

    Data platform

    Offers centralized data storage and processing to support monitors’ analytics capabilities and enables flexible data access via APIs to blend insights across monitors in any analytics environment.

    Read the product overview

    AI-based data exploration

    Uses generative AI to help you explore your supply chain data and instantly surface information for deeper insights to make fully informed decisions faster.

    Read the product overview

    Accelerate the value of OpenText Trading Grid Command Center

    Related products

    Transform your business ecosystem with OpenText Business Network Cloud solutions that drive greater operational efficiencies and deliver actionable insights.

    Professional services

    OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

    OpenText Trading Grid Command Center resources

    OpenText Trading Grid Command Center

    Read the product overview

    OpenText™ Command Center Integration Monitor

    Read the product overview

    OpenText™ Command Center Risk Monitor

    Read the product overview

    OpenText Trading Grid Command Center

    Read the product overview

    OpenText™ Command Center Integration Monitor

    Read the product overview

    OpenText™ Command Center Risk Monitor

    Read the product overview

    • OpenText Trading Grid Command Center is a modular supply chain analytics and visibility solution built on a centralized data platform and powered by the OpenText Trading Grid integration capabilities. It consolidates and contextualizes B2B transaction and supply chain data from multiple sources so organizations can extract deeper insights and take meaningful action — enabling advanced analytics, performance monitoring, risk tracking, and cross-functional visibility.

    • A command center builds upon the idea of a supply chain control tower but goes further:

      • Command centers provide broader, cross-functional visibility and support action based on insights.
      • Control towers tend to offer domain-specific visibility (e.g., logistics) and mainly observe data rather than drive cross-enterprise action.
      Command centers integrate data across functions and make insights actionable to support decision making across the supply chain.

    • Organizations can realize several benefits, including: 
      • Optimized processes (e.g., order-to-cash, purchase-to-pay) by leveraging detailed transactional data. 
      • Enhanced supply chain risk management by consolidating risk insights with business context. 
      • Improved visibility into logistics flows with real-time linking of shipment data to transactions. 
      • Cross-functional analytics and insights shared across organizational units. 
      • More informed decision-making and faster response to issues.

    • Key components include: 
      • Integration monitoring – visibility into B2B data exchange health and KPIs. 
      • Performance monitoring – tracking of O2C and P2P processes and supplier performance. 
      • Centralized command center data platform for storing and processing supply chain analytics.

    • The system integrates diverse internal and external data sources, primarily through the OpenText Trading Grid integration platform, consolidating B2B transactions, partner performance data, risk indicators, and logistics or shipment information to drive analytics and insights.

    • By bringing together real-time and contextual data: 
      • Teams can detect issues earlier. 
      • Insights are presented in business context tailored to the user’s needs. 
      • Advanced analytics and AI-based exploration help uncover patterns and recommend actions. 
      This shift moves companies from passive visualization of supply chain data into proactive, decision-driven operations.

    • Yes — insights from the Command Center can be accessed through configurable monitors or consumed via APIs, enabling integration with external business applications or analytics environments.

    • Common use cases include: 
      • Supplier performance analytics and SLA tracking. 
      • Mismatch detection and anomaly alerts in supply chain processes. 
      • Cross-functional supply chain risk insights. 
      • Enhanced customer fulfillment visibility. 
      • Integration health analytics for B2B data exchanges.

      June 25, 2024

      Supercharge your supply chain management with GenAI

      In today’s economy, users demand instant access to information and faster self-help solutions.

      Read the blog
      May 1, 2024

      How AI is shaping the future of EDI

      AI will have a major impact on the future of EDI and supply chains.

      Read the blog

      Rethinking supply chain visibility: From control towers to command centers

      Watch the video

      Leveraging a command center to achieve end-to-end supply chain visibility

      Learn more

      Evolving from control towers: Command centers as enablers to supply chain orchestration

      Read the IDC InfoDoc

      What is a supply chain control tower?

      Learn more

      What is a supply chain command center?

      Learn more

      Rethinking supply chain visibility: From control towers to command centers

      Watch the video

      Leveraging a command center to achieve end-to-end supply chain visibility

      Learn more

      Evolving from control towers: Command centers as enablers to supply chain orchestration

      Read the IDC InfoDoc

      What is a supply chain control tower?

      Learn more

      What is a supply chain command center?

      Learn more

      Take the next step

      Interested in exploring how OpenText Trading Grid Command Center can help your organization maximize the value of supply chain data and enhance supply chain analytics?

      Contact us

      How can we help?