Patient Information Exchange

Improve patient outcomes with secure, enabled information exchange

Contact us


Doctor using Patient Information Exchange to help a senior patient

Even with new advents in technology and interoperability, many integrated health systems, hospitals, physician offices and payers still accept fax as the standard for document exchange.

Digital, paperless fax is imperative for healthcare organizations that rely on fax but require greater security, data interoperability and workflow improvement. Patient Information Exchange solutions utilize digital faxing, enabled workflows and integrations with electronic medical records (EMR) to improve efficiency, decrease costs and improve care coordination with secure, enabled information exchange.

Key benefits

Impact business and achieve better results.

  • Reduce risk and improve patient care

    Access critical documents in real-time at the point of care with secure, enabled document delivery.

  • Speed time to value

    Simplify document delivery with digital, integrated fax to reduce time spent on inefficient information management.

  • Improve care coordination

    Enhance care coordination with improved records sharing for safer care transitions and improved patient outcomes.

  • Streamline workflows

    Automate fax and improve workflows with an integrated information delivery system.

Business impacts

  • Information sharing

    All healthcare system departments, from scheduling to billing, need to send and receive critical information. However, multiple, disparate systems prevent teams from efficiently sharing data. Leverage integrations to securely deliver any document.
  • Workflows

    Many workflows in healthcare require complete, accurate information. Because critical data is captured and routed manually, it is prone to errors and slows information sharing. Automate workflows for better patient outcomes.

  • Fax from anywhere

    All staff, from clinicians to revenue cycle management, need to quickly get the correct information to the right people. Unfortunately, fax machines are location-dependent and are not always available. Send information from any location, any time.
  • Complex IT environments

    Consolidations, M&A and market changes mean healthcare organizations have multiple technologies and partners in place. Complexity across the ecosystem makes it difficult to send and receive faxes. Seamlessly exchange faxes across IT environments.

Leaders trust OpenText

See how customers are succeeding with Patient Information Exchange.

See more success stories
CDP logo

Complex care provider boosts fax transmission success rate to almost 100% with OpenText RightFax Connect

Learn more
CDP logo

Sharp Community Medical Group transforms information exchange with hybrid faxing solution

Learn more
CDP logo

NorthBay Healthcare remedies fax ailment

Learn more
CDP logo

Sutter Health cures faxing inefficiencies

Learn more
CDP logo

Medical device provider prescribes enterprise fax solution powered by the OpenText Cloud

Learn more

Explore the components of the solution


OpenText offers digital fax products to help health systems manage patient information exchange.

Professional Services

OpenText combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Patient Information Exchange resources

OpenText EMR-Link

Read the overview

OpenText MedNX

Read the overview

OpenText RightFax

Read the overview