HIPAA Compliant Fax
Accelerate patient outcomes with AI-driven, secure document exchange
Patient information exchange with AI-assisted fax workflows
HIPAA-compliant fax solutions protect sensitive health data through secure transmission and access controls. Digital, paperless fax improves security, supports EHR/EMR compatibility, and streamlines workflows with OpenText™ Fax Aviator™ to summarize, route, and extract key information faster.
Learn how automated faxing turns documents into instant action.
Key benefits
See how HIPAA-compliant fax solutions can speed workflows, support secure delivery, and improve care coordination.
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Reduce risk and improve patient care
Access critical documents in real-time at the point of care with secure, enabled document delivery.
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Speed time to value
Simplify data delivery with digital, integrated fax and capture to reduce time spent on inefficient document processing and information management.
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Improve care coordination
Enhance care coordination with improved record sharing for safer care transitions and improved patient outcomes.
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Streamline workflows
Automate fax and improve workflows with an integrated information delivery system.
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Turn fax documents into workflow-ready data
Summarize documents, route them correctly, and extract key fields so workflows keep moving with AI assistance through Fax Aviator.
Business impacts
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Information sharing
All healthcare system departments, from scheduling to billing, need to send and receive critical information. However, multiple, disparate systems prevent teams from efficiently sharing data. Leverage integrations to securely deliver any document.
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Workflows
Many workflows in healthcare require complete, accurate information. Because critical data is captured and routed manually, it is prone to errors and slows information sharing. Automate workflows for better patient outcomes.
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Fax from anywhere
All staff, from clinicians to revenue cycle management, need to quickly get the correct information to the right people. Unfortunately, fax machines are location-dependent and are not always available. Send information from any location, any time.
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Complex IT environments
Consolidations, M&A's, and market changes mean healthcare organizations have multiple technologies and partners in place. Complexity across the ecosystem makes it difficult to send and receive faxes. Seamlessly exchange faxes across IT environments.
Leaders trust OpenText
See how customers are succeeding with secure healthcare data delivery.
See more success stories
FAQs
Explore the components of the solution
Products
OpenText offers digital fax products to help health systems manage patient data.
- Digital fax solutionsModernize faxing with secure, scalable, digital fax solutions
- OpenText™ CaptureHarness AI to accelerate business with intelligent capture software
- OpenText™ Fax Aviator™Turn faxes into workflow-ready data with AI-assisted summaries, routing, and extraction
Professional Services
OpenText combines end-to-end solution implementation with comprehensive technology services to help improve systems.
- Accelerate your Information Management journeyConsulting Services
- Comprehensive Information Management services and resourcesExplore Professional Services
- Reduce time-to-value of Information Management solutionsOpenText Packaged Services
HIPAA compliant fax resources
The modern digital fax buyer’s guide
Read the reportOpenText Fax
Read the product overviewOpenText Fax Aviator
Read the product overviewOpenText Core Fax
Read the product overview10 digital and cloud fax use cases improving outcomes in healthcare
Read the ebook3 ways to turn fax pain into digital healthcare gains
View the infographicThe future of faxing
View the infographicOpenText Fax
Read the product overviewOpenText Fax Aviator
Read the product overviewOpenText Core Fax
Read the product overview10 digital and cloud fax use cases improving outcomes in healthcare
Read the ebook3 ways to turn fax pain into digital healthcare gains
View the infographicThe future of faxing
View the infographic-
HIPAA-compliant fax ensures that protected health information (PHI) is transmitted, stored, and accessed securely in accordance with regulatory requirements. Safeguards include encryption in transit and at rest, secure storage, access controls, and audit trails to protect sensitive patient data throughout its lifecycle. These controls help prevent unauthorized access and ensure data integrity, supporting support compliance with HIPAA security and privacy rules.
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Yes. Cloud fax solutions can support HIPAA compliance when they include appropriate security controls such as encryption in transit and at rest, secure data storage, user authentication, role-based access controls, and audit logging. Providers should also offer a Business Associate Agreement (BAA) and maintain controls for monitoring, incident response, and data protection. By centralizing communications in a secure environment, cloud fax can reduce risks associated with legacy infrastructure while helping organizations meet HIPAA requirements.
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AI can be applied to fax workflows to help classify documents, route them to the appropriate systems or teams, and support faster processing. When used within a secure, compliant fax environment, these capabilities can help reduce manual handling of PHI while maintaining required safeguards.
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OpenText Fax Aviator is designed to operate within secure fax environments that support HIPAA requirements. When used with solutions like OpenText Fax Private Cloud, it applies AI capabilities—such as document classification and routing—within a controlled environment that includes encryption, access controls, and auditability. This helps healthcare organizations improve processing efficiency while maintaining the safeguards required to protect patient information.
