Salesforce
Automate Salesforce related content and obtain a true 360-degree customer view
About the partnership
Salesforce is the world’s leading customer relationship management (CRM) platform, helping marketing, sales, commerce, service and IT teams work as one from anywhere.
Optimize Salesforce effectiveness by bringing together transactional data and unstructured content for a full, 360-degree customer view. OpenText™ Apps for Salesforce® allow organizations to connect Salesforce Clouds, such as Sales, Service, Community and Marketing, to key OpenText Content Management platforms.
Benefits
Bring content and processes together to maximize the value of Salesforce.
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Increase customer satisfaction
Deliver a true 360-degree view of customers and ensure users can generate and retrieve all relevant communications.
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Reduce sales and service cycles
Provide greater documentation control so sales and service teams can work more efficiently and improve on key SLAs.
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Improve collaboration and productivity
Let users access the documentation they need without leaving Salesforce to increase efficiency and achieve results faster.
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Achieve brand consistency
Ensure marketing campaigns and customer communications are on brand each and every time.
Offerings
Explore OpenText applications for Salesforce
OpenText™ Extended ECM for Salesforce®
Let Salesforce users manage any kind of documentation in context across ERP and other applications
Learn more about OpenText™ Extended ECM for Salesforce®OpenText™ Extended ECM Documentum™ for Salesforce®
Extend leading content management capabilities into the Salesforce platform.
Learn more about OpenText™ Extended ECM Documentum™ for Salesforce®OpenText™ Exstream™ for Salesforce®
Generate personalized correspondence from within Salesforce for multi-channel output, including print, email and SMS.
Learn more about OpenText™ Exstream™ for Salesforce®OpenText™ Media Management for Salesforce®
Launch marketing initiatives faster while guaranteeing brand consistency.
Learn more about OpenText™ Media Management for Salesforce®OpenText™ Media Management Connector for Salesforce® Marketing Cloud
Communicate with customers better, faster and more consistently
Learn more about OpenText™ Media Management Connector for Salesforce® Marketing CloudLeaders trust OpenText
See how customers are succeeding with OpenText apps for Salesforce.
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