Partners

Salesforce logoSalesforce

Automate Salesforce related content and obtain a true 360-degree customer view

Salesforce logo

About the partnership

See how to optimize sales cycles with OpenText™ Extended ECM for Salesforce®

Salesforce is the world’s leading customer relationship management (CRM) platform, helping marketing, sales, commerce, service and IT teams work as one from anywhere.

Optimize Salesforce effectiveness by bringing together transactional data and unstructured content for a full, 360-degree customer view. OpenText™ Apps for Salesforce® allow organizations to connect Salesforce Clouds, such as Sales, Service, Community and Marketing, to key OpenText Content Management platforms.

Benefits

Bring content and processes together to maximize the value of Salesforce.

  • Increase customer satisfaction

    Deliver a true 360-degree view of customers and ensure users can generate and retrieve all relevant communications.

  • Reduce sales and service cycles

    Provide greater documentation control so sales and service teams can work more efficiently and improve on key SLAs.

  • Improve collaboration and productivity

    Let users access the documentation they need without leaving Salesforce to increase efficiency and achieve results faster.

  • Achieve brand consistency

    Ensure marketing campaigns and customer communications are on brand each and every time.

Offerings

Explore OpenText applications for Salesforce

OpenText™ Core Capture

Automate cloud document processing with intelligent content capture

Learn more about OpenText™ Core Capture

Content Cloud integrations for Salesforce

Empower sales and service with Salesforce® content management insights

Learn more about Content Cloud integrations for Salesforce

OpenText™ Communications

Transform customer communications into personalized experiences

Learn more about OpenText™ Communications

OpenText™ Media Management Connector for Salesforce

Bring the power of enterprise DAM to Salesforce CRM

Learn more about OpenText™ Media Management Connector for Salesforce

The OpenText™ Media Management Connector for Salesforce® Marketing Cloud

Communicate with customers better, faster and more consistently

Learn more about The OpenText™ Media Management Connector for Salesforce® Marketing Cloud

Leaders trust OpenText

See how customers are succeeding with OpenText apps for Salesforce.

See more success stories

Energy company streamlines B2B contract negotiations with OpenText Extended ECM for Salesforce

Learn more

Partner resources

Discover all the OpenText apps on the AppExchange

Browse the AppExchange

OpenText™ Solutions for Salesforce resource center

Browse the demos and videos

OpenText Exstream for Salesforce

Read the brief