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Customer Success Services

On-premises services

Achieve your business goals with a powerful support ecosystem

Overview

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Get the most from your OpenText™ solution with our on-premises services. We combine customer success, services management, and fully managed services to help you meet business goals, reduce risk, and unlock your investment’s full value. Our experts offer strategic advice, proactive issue resolution, and end-to-end management—from monitoring and maintenance to optimization—freeing your teams to focus on innovation and other strategic initiatives.

The benefits of combining support services

Organizations that leverage customer success, services management, and fully managed services can ensure operational excellence, meet business goals, and free up IT to focus on what matters most.

Maintain long-term value

Extend your ROI with ongoing engagement and proactive planning and guidance.

Reduce your operational burden

Lighten your IT team’s workload so they have time to focus on strategic initiatives.

Attain strategic success

Drive solution adoption with proactive engagement and access to dedicated resources.

Optimize system performance

Ensure your solution is live, stable, and efficient with continuous monitoring and fine-tuning.

On-premises services resources

DHFL Pramerica Life Insurance logo

OpenText Managed Services improved operational efficiencies

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PJM Interconnection logo

OpenText Managed Services helped them ensure their system was reliable and fast

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Pharmascience logo

OpenText handled updates globally to enhance ease and improve cost-efficiency

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Customer Success offerings: Enhanced service

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Customer Success offerings: Signature service

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OpenText Application Managed Services

Read the service overview

OpenText Optimize Assist Program

Read the service overview

Customer Success offerings: Enhanced service

Learn more

Customer Success offerings: Signature service

Learn more

OpenText Application Managed Services

Read the service overview

OpenText Optimize Assist Program

Read the service overview

Take the next step

Are you ready to optimize your on-premises solution? Get in touch!

Contact us