OpenText™ Network Observability gives you complete visibility across cloud and on-premises networks in a single platform. It combines monitoring, automation, compliance, and AI-powered diagnostics to reduce downtime, accelerate root cause analysis, and ensure security across 250+ vendors and 3,500+ device types. Deploy as SaaS or on premises with perpetual licensing to match your operating model.

Experts’ Guide to the Future of Network Management

Why OpenText Network Observability?

Unify network visibility, automation, and compliance in one platform, deployed as SaaS or on premises. Simplify operations, accelerate issue resolution, and scale across 3,500+ device types and 250+ vendors.

1 platform
for unified hybrid network observability
Get full visibility across 3,500+ device types—across cloud and on-premises networks—and 250+ vendors in one solution.
50%
faster issue resolution with AI-powered diagnostics
Accelerate root cause analysis with OpenText™ Aviator™ and real-time change monitoring. Correlate config changes with performance automatically.
Flexible
deployment with SaaS or on-premises options
Choose fully managed SaaS or self-hosted on-premises deployment with perpetual licensing. Stay version-current with quarterly releases.

Having one solution in network management that can manage fault, performance, configuration and compliance means we don’t have to spend time and budget to train staff on multiple tools.

Jürgen Bühn
Network Management, DATAGROUP
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Use cases

From discovery to AI-assisted diagnostics, OpenText Network Observability supports essential network management use cases. Monitor hybrid environments, track changes, analyze traffic, and troubleshoot faster across any network.

Accelerate troubleshooting by correlating network performance, change events, traffic, topology, and logs. Quickly pinpoint root causes and gain deep visibility into firewalls, wireless APs, and VPN tunnels with Deep Monitoring capabilities.
See every device, connection, and flow across cloud, WAN, and off-cloud environments. Visualize traffic paths, synthetic test results, and dynamic overlays for end-to-end hybrid visibility. Eliminate blind spots and resolve issues fast across cloud and on-premises networks.
Automate device provisioning, updates, and backups at scale. Instantly compare, snapshot, and roll back configurations across 250+ vendors and 3,500+ device types, ensuring consistent deployments, fewer errors, and reduced configuration drift.
Continuously enforce policies, monitor for vulnerabilities, and detect unauthorized changes. Leverage automated audit-ready reporting, instant violation detection, and auto-remediation to strengthen compliance and security posture.
Automate and orchestrate critical workflows—like config changes, compliance checks, and incident response—with Ansible and Git integrations. Free up resources for strategic projects and accelerate change across the network.
Accelerate incident resolution with OpenText Aviator. AI-powered intent-based diagnostics interpret the meaning behind network events and recommend targeted diagnostic actions, helping teams move from alert to root cause faster and reducing mean time to innocence (MTTI).

Key features

OpenText Network Observability delivers the capabilities network teams need, from discovery and AI-powered diagnostics to traffic analysis and hybrid visibility, with a platform built for enterprise scale, deployed as SaaS or on-premises.

Spiral discovery

Automatically maps and updates your entire hybrid network topology in real time, ensuring no device or connection goes unseen—even as your environment changes.

Change monitoring

Tracks configuration changes in real time, correlates them with network performance, and accelerates root cause analysis to reduce downtime and speed up troubleshooting.

Network traffic analysis

Analyzes enterprise traffic flow with NetFlow, sFlow, JFlow, and IPFIX. Provides visibility into usage trends, detect anomalies, and optimize bandwidth consumption across hybrid networks.

User experience monitoring

Runs synthetic tests and cloud flow monitoring to detect service degradation and map connectivity paths before users are impacted.

Deep monitoring

Provides granular metrics and health insights for firewalls, wireless APs, and VPN tunnels. Enables advanced diagnostics for critical and complex segments of your network.

Log monitoring

Ingests, indexes, and searches syslog data from all network devices. Supports compliance audits, incident forensics, and rapid troubleshooting with powerful filtering.

NetDevOps integrations

Connects with Git and Ansible for version-controlled change management. Enables agile workflows, automated playbooks, and rapid, auditable network updates.

AI-powered intent-based diagnostics

Uses OpenText Aviator to interpret the intent behind network events and recommend targeted diagnostic actions, helping teams move from alert to root cause faster.

Accelerate the value of OpenText Network Observability

Deployment

OpenText offers a flexible deployment option for OpenText Network Observability.

Your cloud, your control

OpenText Private Cloud

Free up resources, optimize performance, and rapidly address issues

OpenText Off Cloud Managed Services

Professional Services

OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

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Services
Unlock the full potential of your information management solution

Customer Success Services

Accelerate your information management journey

Consulting Services

Partners

OpenText helps customers find the right solution, the right support, and the right outcome.

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Application Marketplace

Industry-leading organizations that enhance OpenText products and solutions

Strategic Partners

Communities

Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion

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OpenText technical blogs

Start or join a discussion about managing and automating complex enterprise networks

OpenText Network Operations Management Community

Premium Support

Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.

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Premium Support

OpenText Network Observability resources

Yes. OpenText Network Observability is available as a self-hosted, on-premises deployment with perpetual licensing. You can also choose fully managed SaaS deployment. Both options deliver the same unified monitoring, automation, and compliance capabilities.
OpenText Network Observability is unique in combining real-time change monitoring with fault, performance, configuration, and compliance management in a single platform. Most network management tools require multiple products and consoles. OpenText Network Observability correlates configuration changes with network performance data automatically, enabling teams to resolve issues up to 50% faster. The platform also offers both SaaS and on-premises deployment with perpetual licensing available, something many other vendors do not. AI-powered intent-based diagnostics through OpenText Aviator further accelerate root cause analysis by interpreting network events and recommending targeted actions.
OpenText Network Observability includes AI-powered intent-based diagnostics through OpenText Aviator. This capability interprets the meaning behind network events and recommends targeted diagnostic actions, accelerating root cause analysis and reducing mean time to innocence (MTTI).
OpenText Network Observability supports more than 3,500 device types across 250+ vendors, including Cisco, Aruba, Juniper, F5, Palo Alto, Fortinet, Check Point, and Huawei. The platform scales to approximately 120,000 devices per global environment and can start small and grow through both scale-up and scale-out expansion. Core monitoring is agentless, using device-native SNMP, telemetry, and APIs, so there is no requirement to deploy agents across your infrastructure.
OpenText Network Observability brings together discovery, fault and performance monitoring, configuration management, compliance automation, network traffic analysis, log monitoring, and hybrid cloud network visibility in a single platform. Rather than purchasing separate tools for each function, you activate only the use cases you need through a modular, use-case-based licensing model. This avoids shelfware and lets you expand capabilities over time without replacing or re-architecting the platform.
The platform integrates natively with AWS and Azure for discovery, topology, and flow visibility, providing observability across cloud networks and on-premises infrastructure from a single view. Cloud flow mapping shows traffic paths and connectivity between cloud VPCs, WAN, SD-WAN, and on-premises environments. Synthetic testing and user experience monitoring detect service degradation before it impacts users. This end-to-end hybrid visibility eliminates the blind spots that arise when cloud and on-premises networks are monitored with separate tools.
OpenText offers Professional Services to assist with deployment, integration, and migration planning. The platform supports more than 250 vendors and 3,500 device types, which means most existing monitored infrastructure can be brought under management without custom development. Deployment options include fully managed SaaS or self-hosted on-premises. For organizations currently using multiple point tools, the unified platform can consolidate monitoring, configuration, and compliance into a single solution, reducing tool sprawl and training requirements.
OpenText Network Observability uses a modular, use-case-based licensing model. You select only the capabilities you need, such as monitoring, configuration management, compliance, or cloud visibility, rather than purchasing a fixed bundle. Both subscription and perpetual licensing are available. Perpetual licensing is offered for on-premises deployments. This approach gives you control over costs and avoids paying for capabilities you will not use.

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October 16, 2025

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November 19, 2024

Introducing OpenText Core Cloud Network Observability

As more applications migrate to the cloud, maintaining visibility across both on-premises and cloud environments has become a critical challenge for IT operations teams.

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