Professional Services

IT process innovation services

Transform IT service management, DevOps, and observability

Overview

OpenText™ IT process innovation services help your teams work smarter and faster by improving how you monitor systems, manage services, and deliver software. Our experts work directly with your IT teams to help them achieve MTTR reduction, pipeline hardening, and sustainable runbooks.

Explore the benefits of IT process innovation services

Enhance your IT operations and close capability gaps by working alongside our experts. Your IT team can reach new levels of productivity and efficiency with MTTR reduction, pipeline hardening, sustainable runbooks, and more.

Increase IT agility

Speed up testing and increase quality across your delivery pipeline.

Maintain application security

Catch vulnerabilities and defects before they reach production.

Reduce costs

Cut IT spend by streamlining operations and eliminating inefficiencies.

Improve productivity

Give teams more time to focus on strategic initiatives through automation and outsourcing.

IT process innovation services resources

Health Check Service

Read the service overview

ELA Software Optimization Service

Read the data sheet

Health Check Service

Read the service overview

ELA Software Optimization Service

Read the data sheet
July 10, 2025

Why DevOps leaders trust OpenText: Real results from real teams

Discover what the world’s top testing and delivery teams have in common.

Read the blog
April 29, 2025

Pitfalls of not implementing modern DevSecOps

See why the complexity of modern software development demands a new paradigm.

Read the blog

Take the next step

Enhance IT service management, DevOps, and observability. Connect with an expert to get started.

Contact us