Supply chain orchestration
Elevate process automation for intelligent multi-enterprise execution
Get started: Move beyond supply chain automation
Connect all trading partners and processes on a single platform. Host, integrate, monitor, and manage business logic and data flows for complete AI-powered supply chain orchestration and resilience.
Unified multi-enterprise integration
Unify all data standards (EDI, API, XML, flat file) with our advanced mapping engine, ensuring a universal data format for seamless, any-to-any connection with all global trading partners.
Global e-Invoicing and compliance
Eliminate manual mandate tracking with a centrally updated platform. Stay ahead of global e-Invoicing mandates in 50+ countries with compliance logic to prevent penalties.
Centralized command and control center
Consolidate fragmented B2B/EDI systems into one intuitive command center. Streamline management, simplify workflows, and cut complexity and cost for superior orchestration and user experience.
Real-time digital partner collaboration
Integrate both EDI and non-EDI partners into a unified system. Enable collaborative checks on orders, shipments, and invoices using the same real-time, trusted information for faster issue resolution.
Secure, role-based visibility
Grant employees and partners secure, role-based access to supply chain transaction data. Utilize easy-to-share reports and search filters to improve collaboration and mitigate supply chain issues.
AI-powered data validation
Prevent data errors from disrupting O2C/P2P automation. Use AI-powered, real-time validation to intercept exceptions, ensuring smooth and accurate transaction flows.
Leaders trust OpenText
Leaders trust OpenText
See what supply chain orchestration can do for your business
-
Maximize agility and operational resilience
Quickly onboard new partners and adapt to market shifts using a unified, secure multi-enterprise network, ensuring business continuity during disruption.
-
Drive proactive execution with AI intelligence
Move from reactive monitoring to proactive management. AI identifies high-risk deviations across the network and triggers the optimal resolution before failure occurs.
-
Accelerate time-to-revenue and optimize working capital
Streamline your order-to-cash (O2C) and procure-to-pay (P2P) cycles to unlock capital faster, driving superior financial performance and efficiency.
-
Ensure global compliance and mitigate risk
Ensure adherence to evolving global regulations, including e-Invoicing mandates, to prevent financial penalties and maintain your license to operate in 50+ countries.
-
Attain a trustworthy, optimized data flow
Establish a single source of truth for B2B transactions, providing the high-quality, real-time foundation necessary for advanced analytics and automated decision-making.
-
Secure and govern your IoT ecosystem
Use identity-driven orchestration to enforce zero-trust principles and unify security. Ensure data integrity across IoT devices to deliver reliable AI-driven automation.
Unlock the value of supply chain orchestration solutions
Integrate people, processes, and things across your enterprise and trading partners and optimize revenue-driving processes through pre-packaged SaaS apps. Customize the solution to your needs using any combination of the following products.
- OpenText™ Trading Grid™Unlock powerful integration with one intelligent connection platform
- OpenText™ Trading Grid™ e-InvoicingCloud-based global e-Invoicing: Automate and comply in 50+ countries
- OpenText™ Trading Grid™ Command CenterEnable deeper supply chain analytics with a versatile command center for digital supply chain solutions
- OpenText™ Aviator™ IoTSecurely track assets and shipments with an identity-driven IoT platform powered by AI
- OpenText™ Core Product Traceability ServiceAchieve complete supply chain transaction visibility today
- OpenText™ Core Collaboration AccessBoost trading partner collaboration throughout the extended enterprise
- OpenText™ Core Secure AccessStrengthen supply chain security with secure access
See how supply chain orchestration works
Want faster, error-free transactions across your supply chain? Discover how a single B2B platform helps you orchestrate internal and external processes for a seamless flow of information.
The OpenText™ Trading Grid platform, optimized for interoperability and AI-readiness, ensures resilient supply chains with pre-packaged SaaS applications, boosting visibility, AI-powered collaboration, and performance.
Resources
IDC InfoDoc: Command centers as enablers to supply chain orchestration
Read the IDC InfoDocIDC white paper: The business value of OpenText digital supply chain solutions
Read the white paperDigital supply chain 101
Read the white paperThree supply chain problems you didn’t think could be fixed
Read the ebookIDC InfoDoc: Command centers as enablers to supply chain orchestration
Read the IDC InfoDocIDC white paper: The business value of OpenText digital supply chain solutions
Read the white paperDigital supply chain 101
Read the white paperThree supply chain problems you didn’t think could be fixed
Read the ebook
Beyond compliance: How digital product passports unlock new value
Watch the video
Customer Fireside Chat with Fonterra
Watch the video
Hong Kong Maxim’s Group: Orchestrating supply chain excellence with OpenText
Driving digital transformation in Asia’s dynamic food and beverage landscape
Read the blog
When tariffs hit, your supply chain can’t
Gain the agility, visibility, and automation to respond quickly to tariffs and stay compliant
Read the blog
6 Reasons why businesses need an identity-driven IoT orchestration platform
Securely manage devices, ensure data integrity, and scale IoT operations with confidence
Read the blog
Agentic EDI: The next evolution in intelligent supply chain orchestration
Learn what agentic EDI is, and how it will transform supply chain orchestration
Read the blog-
SCO is the strategic evolution of SCM. While SCM focuses on siloed transactions, SCO acts as a centralized conductor, intelligently synchronizing the entire multi-enterprise network in real-time. SCO relies on supply chain automation (performing repetitive tasks like order processing) as its engine, then applies intelligence and cross-functional coordination.
OpenText uniquely delivers SCO through its expertise in information management by transforming fragmented data into a unified, AI-ready digital platform. OpenText Trading Grid provides connectivity to seamlessly integrate and secure data exchange with all partners, enabling end-to-end visibility and actionable insights.
-
IoT and AI capabilities, such as those in OpenText™ Business Network Aviator, are crucial for turning massive data volumes into actionable intelligence. By analyzing real-time, integrated data from different sources, AI can predict disruptions, suggest optimal solutions, and automate exception handling. This is only possible with a resilient, scalable, cloud-native IT infrastructure built on an event-driven architecture that prioritizes security by design. Furthermore, SCO prepares your business for future innovation—by unifying and contextualizing transactional, physical, and process data, it creates the clean, reliable foundation necessary to quickly adopt and scale any new AI innovation.
-
SCO delivers significant ROI by driving real-time resilience and optimizing working capital. Key benefits include a predictive supply chain that minimizes disruptions, leading to improved customer satisfaction. You gain end-to-end visibility to better control inventory levels, which reduces carrying costs and prevents stockouts. Furthermore, by automating workflows and improving partner collaboration via OpenText, you achieve faster on-time-in-full (OTIF) delivery rates, lower operating expenses, and quicker decision-making for a highly competitive edge.
-
Yes, achieving end-to-end visibility is SCO's primary goal. True orchestration links physical movement to digital transactions. OpenText achieves this by integrating transactional data from the OpenText Trading Grid with real-world tracking data via OpenText Aviator IoT, which connects to sensors and tracking devices to provide real-time location and condition data for all assets and shipments. This unified data is then merged in a central command center, offering complete, actionable insights across the multi-enterprise network, moving you from fragmented views to holistic, real-time control.
-
SCO unifies operations with your existing core systems (ERP, CRM, WMS), which can be achieved via the OpenText Trading Grid network, a vendor-agnostic central integration hub, handling various data formats (API, EDI, file transfers) and performing the necessary data transformation. This ensures transactional data (orders, inventory levels, shipments) flows instantly and securely between all your internal systems and external partners. Furthermore, OpenText offers pre-built connectors that reduce the time, cost, and risk of otherwise bespoke integration projects for major ERP systems, including SAP S/4HANA, Oracle NetSuite, and Microsoft Dynamics 365.
-
SCO success is measured by metrics showing network efficiency and optimization. The most critical KPIs are those reflecting end-to-end performance and cash flow:
- OTIF: Measures perfect order delivery, reflecting overall network health.
- Inventory turnover: Shows capital efficiency and optimized stock levels through better forecasting.
- Customer lead time: The total time from order to delivery, shortened by eliminating bottlenecks.
- Cash-to-Cash Cycle Time: Reflects the ROI of faster, synchronized operations.
OpenText’s real-time visibility is key to accurately tracking these metrics, providing the actionable insights needed for continuous improvement.
-
The biggest challenges involve unifying fragmented data and managing change across multiple enterprises.
- Data silos: Overcome fragmented standards using the OpenText Trading Grid as a central vendor-agnostic integration hub to perform format translation and validation across internal and external systems.
- Trust/adoption: Security by design and governance ensure secure, reliable data exchange, while user-friendly dashboards, self-service, and AI-driven tools accelerate adoption and usage.
- Talent gap: OpenText solves skills shortages with decades of experience providing expert enterprise advisory services and EDI / B2B managed services that augment in-house staff.
-
You are ready for SCO when basic automation is insufficient, and you need:
- Proactive decision-making: You are tired of manually resolving exceptions and need AI-driven insights to predict risk before it impacts operations.
- Unified data: Your systems are still siloed, preventing true end-to-end visibility across partners and functions.
- Compliance complexity: You struggle to manage growing global e-Invoicing or B2B compliance mandates.
OpenText offers specialized Readiness Assessments and Enterprise Advisory Services, based on decades of experience, to evaluate your current maturity and create a low-risk, phased roadmap for transformation.
