Fax Modernization

Use a secure, enabled cloud-based digital fax solution to meet evolving business needs

Need a future-proof fax solution?

See how to meet fax security needs while reducing costs and improving workflows.

Many organizations have started their cloud transition yet still utilize on-premises solutions for their secure document delivery. These systems are costly to maintain and are unable to scale, grow and modernize with business needs. Many require manually driven workflows that pull staff from critical work.

Secure digital fax solutions, such as OpenText™ RightFax™, OpenText™ Fax2Mail™ and OpenText™ XM Fax™, enable cloud or hybrid fax deployments so organizations can increase efficiency and productivity while decreasing infrastructure costs and data loss.

Key benefits of cloud-based digital fax solutions

Power modern business with a secure, cloud fax solution that integrates seamlessly into existing workflows and processes.

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  • Accelerate operations

    Automate processes and integrate with key enterprise applications to increase productivity and shorten business cycles.

  • Access crucial information

    Gain access to business-critical information and deliver it in a structured format to and from any location.

  • Increase security and compliance

    Leverage cloud or hybrid IT environments for secure, auditable information exchange and compliance with HIPAA and PCI DSS configurations.

  • Improve satisfaction and experience

    Create custom, cloud-enabled workflows to increase transaction speed with consistent, reliable and secure fax communications.

  • Unlock analytics and insights

    View historical fax data, including volumes, deliveries and exceptions, to gain full visibility and discover actionable insights.

  • Unify fax data and information

    Automatically extract text and metadata from fax-delivered documents to support organization-wide information capture and intelligent document processing.

Business impacts of cloud fax

  • Compliance and security

    Compliance mandates require sensitive data to be securely shared. Manual data capture and routing puts data at risk. Securely capture, extract and route key data with a PCI DSS and HIPAA-compliant fax solution.
  • Document routing

    Faxes need to get to the right people in a timely manner. Legacy systems do not always allow the needed tagging and metadata, slowing delivery and creating bottlenecks. Leverage cloud fax to intelligently route documents.

  • Data preservation

    Organizations use fax to securely send and receive important data and information. Lost or misplaced documents can cause delays and negatively impact employee and customer experiences. Modernize secure digital fax to support business continuity.
  • Workflows

    Employees rely on faxed information to do their jobs. Manual data entry and other repetitive tasks reduce productivity and create inefficiencies and delays. Integrate cloud or hybrid faxes with workflows to streamline tasks.

Read the IDG Market Pulse

Leaders trust OpenText

See how customers are succeeding with cloud-based digital fax solutions.

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OCHIN optimizes patient information exchange with secure, centralized and integrated fax solution

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Medical device provider prescribes enterprise fax solution powered by the OpenText Cloud

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U.S. medical group delivers secure and scalable hybrid cloud fax solution

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National insurance firm takes faxing to the cloud to increase productivity and lower costs

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US healthcare provider streamlines operations and sees annual cost savings of $500,000 with OpenText XM Fax

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Explore the components of the solution


OpenText offers a variety of cloud-based options that enhance fax services.

Professional Services

OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Fax Modernization resources

Security in fax: Minimizing breaches and compliance risks

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Building secure communications resilience across the entire organization

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Unlock fax data: Transform inbound fax processes with automated capture

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OpenText RightFax Intelligent Workflows

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Hybrid Faxing with RightFax Connect

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ZOLL Medical realizes scalability, security, and savings with OpenText RightFax

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Remote Managed Services for RightFax

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OpenText RightFax Intelligent Workflows

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