Demonstrating tangible outcomes and productivity improvement is critical to effective new software adoption. Users need to understand the benefits of the change and get assistance adapting to the new processes. Manage the change process with a dedicated team of professionals experienced in the tactics of rolling out new solutions and creating engaged user communities.
Leverage effective change management from a team with more than 25 years of experience to ensure holistic adoption and realize the full benefits of feature-rich technology.
Increase ROI by overcoming user resistance and boosting acceptance of new technology to drive business and budget goals.
Create engaged users that understand how both they and the organization benefit from the project, leading to increased acceptance, efficiency and productivity.
Reduce on-going support requirements with the planning and communication needed to create a community of self-sufficient users.
Make further functionality enhancements easier with wide-spread adoption and knowledge of existing technology and processes.
Get a comprehensive readiness assessment and develop strategies to support the change management necessary to ensure project success.
Take advantage of refresher training, workshops, floor-walking, desk coaching or rollout project management as well as valuable support material, such as “how to” guides, to motivate users and increase buy-in.
Optimize learning programs to meet the unique needs of technology initiatives with instructor-led and self-paced curriculums leveraging industry best practices and existing knowledge.
OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
OpenText helps customers find the right solution, the right support and the right outcome.
OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
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