Enterprise Integration

Leverage outsourced EDI services to reduce integration complexity and future-proof your operations

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Fuel future growth from the security of a modern digital backbone

Reduce the complexity of enterprise integration with B2B managed services

A flexible and agile B2B integration environment powers the process automation and scalability companies need to keep pace with business growth. Yet trying to manage complex enterprise integration in-house—without specialized expertise and tools—can lead to costly issues and missed opportunities.

Outsource complexity with EDI as a service. Rein in the chaos and help secure your footing for future transformation with on-demand access to skilled experts and cloud-based integration technology, ready to go when you need them.

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8 key drivers of enterprise integration

  • AI-led digital transformation

    While AI is a hot boardroom topic, many companies aren’t prepared to use AI technology to its fullest capability. A solid digital backbone lets you undertake data analysis and aggregate info into a single data lake to make more strategic decisions.

  • ERP modernization

    ERP migration projects are high value. Companies must consider reintegration into other business systems, but IT teams are usually 100% focused on meeting go-live dates. Bridge existing integration resource gaps with B2B managed services.

  • Regional compliance

    Supply chain leaders are facing a tsunami of new compliance and regional mandates—from new country specific e-Invoicing mandates, to new ESG, sustainability, and SCOPE3 related regulations. Meet existing mandates and be ready for future ones.

  • Connected communities

    Digitizing 100% of a trading partner community is a goal for most companies. But it’s tough, especially with large communities that span the globe. Reduce complexity and onboard new trading partners regardless of location, skill, or language.

  • Business expansion

    Expansion into new markets is an important growth strategy for companies that operate in a dynamic market environment. Leverage EDI services and global resources to help you onboard and support new trading partners anywhere in the world.

  • Business restructuring

    Changing market conditions cause companies to either acquire other businesses or divest operations, but they must remain focused on their core activities to succeed. Maintain business continuity, throughout any restructuring activity.

  • Treasury management

    Gain enhanced transparency throughout the payment lifecycle with real-time, end-to-end visibility into financial transactions among banking and trading partners. Effectively manage payables, receivables, translation, and reporting.

  • Banking integration

    Expedite client onboarding, offload complex integration requirements, and automate corporate to bank connectivity. Efficiently manage protocol mediation, file transfer, and data transformation, streamlining operations, and removing operational barriers.

Fix 3 common supply chain problems

Enterprise integration fuels business continuity and growth

Leverage the support of a trusted EDI service partner and the security of a modern digital backbone to future-proof your business.

  • Enterprise integration partner icon

    Insulate business from enterprise integration complexity

    Meet burgeoning B2B standards and complex regional mandates. Address support issues in local languages worldwide. Simplify B2B operations at scale with a trusted partner.

  • Fast forward icon

    Future-proof B2B operations

    Integrate people, systems, and things across your extended business network into a single digital backbone, and maintain business continuity during growth or disruption.

  • collaboration icon

    Enhance collaboration across the ecosystem

    Eliminate information silos and enhance trading partner collaboration to improve day-to-day operations inside and outside the enterprise with connected EDI services.

  • target icon

    Focus on core competencies

    Plug resource gaps and focus on other business-critical IT projects. Get access to B2B skills and resources, as, and when they are needed with EDI managed services.

  • analytics icon

    Gain actionable insights

    Improve visibility into trading partner performance with comprehensive enterprise business process analytics to understand trends and take action.

  • gear icon

    Improve accuracy and productivity

    Digitize all transactions across trading partners, automate internal processes, and manage B2B exchanges to reduce errors, enhance operations, and gain efficiencies.

Leaders trust OpenText

See how customers are succeeding with enterprise integration and OpenText.

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B2B Managed Services refers broadly to outsourced services that one business provides to another to handle certain functions or processes. These services are designed to streamline operations, reduce costs, and improve efficiency.

B2B integration includes the techniques and technologies that enable a company to digitally trade with its partners. B2B managed services outsources the daily management of your B2B integration infrastructure to a trusted third-party provider.

Some of the benefits of B2B managed services include:

  • Access to specialized expertise: Leverage needed expertise without having to invest in hiring and training internal staff.
  • Cost savings: Outsourcing can often be more cost-effective than hiring and maintaining an in-house team.
  • Increased efficiency: Focus resources and attention on core activities, leading to increased efficiency, and productivity.
  • Scalability: Scale up or down easily to accommodate changing business needs.
  • Enhanced security and compliance: Meet industry regulations and standards.

Electronic Data Interchange (EDI) is the computer-to-computer exchange of business documents between organizations in a standard electronic format. It replaces manual processes for seamless, digital communication between trading partners. It typically involves specialized software or platforms that translate data from internal systems into a standardized EDI format, so information such as orders, invoices, and shipping notices can be exchanged electronically and seamlessly integrated into the recipients’ systems.

Using EDI services can give your organization:

  • Increased efficiency: Automating manual processes reduces the time and resources required for data entry, document processing, and reconciliation.
  • Improved accuracy: Eliminating manual data entry processes ensures greater accuracy and integrity of information exchanged between partners.
  • Faster transaction processing: EDI enables real-time exchange of documents, speeding up business transactions, and improving overall supply chain efficiency.
  • Enhanced compliance: EDI services help organizations comply with industry-specific standards, provides seamless communication with trading partners and regulatory bodies.
  • Seamless data exchange: EDI services can be integrated with other technologies such as enterprise resource planning (ERP) systems, customer relationship management software, warehouse management systems, and more, providing a seamless data exchange that further enhances efficiency, and productivity.

Enterprise integration is the process of connecting various software applications and systems within an organization to enable seamless communication and data sharing. It involves integrating disparate systems, such as enterprise resource planning, supply chain management, or financial systems, to streamline business processes, and improve efficiency.

Overall, enterprise integration allows organizations to optimize efficiency, enhance collaboration, and drive innovation though connectivity and interoperability. This includes:

  • Data integration: Consolidate information from various sources to provide a unified view across the enterprise.
  • Application integration: Link different software applications to power seamless data exchange and workflow automation.
  • Business process integration: Streamline organizational workflows by aligning business processes across departments and systems.
  • Cloud integration: Establish seamless integration of cloud-based applications and services with on-premises systems.
  • API integration: Connect systems and applications through standardized interfaces, facilitating interoperability.
  • Legacy systems integration: Integrate legacy technology with modern technologies, and leverage existing investments while embracing digital transformation.

Enterprise integration can also incorporate the integration of legacy systems, ensuring compatibility with modern technologies, and enabling organizations to leverage existing investments while embracing digital transformation. Overall, Enterprise Integration encompasses a comprehensive approach to connectivity and interoperability, enabling organizations to optimize efficiency, enhance collaboration, and drive innovation.

Enterprise Integration is crucial for businesses seeking efficiency, agility, and competitiveness in an interconnected world. By seamlessly connecting various software applications, systems, and databases within an organization, enterprise integration streamlines data flow, breaks down silos, and enhances communication. This connectivity ensures that information is shared accurately and in real-time across throughout a unified ecosystem, where data can flow freely between systems, departments, and stakeholders. This unified view of data enhances decision-making, improves operational efficiency, and drives innovation.

Moreover, enterprise integration plays a pivotal role in enabling digital transformation initiatives. In the era of digitalization, organizations rely on agility and scalability to adapt to changing market dynamics and meet evolving customer demands. Integration allows organizations to modularize their systems and processes, breaking down monolithic architectures into smaller, interconnected components. This modular approach enhances flexibility and agility, enabling organizations to deploy new functionalities rapidly, and scale resources as needed.

Enterprise integration is a foundational element of digital transformation initiatives, enabling organizations to modernize their IT infrastructure, adopt cloud-based technologies, and embrace emerging trends such as Internet of Things (IoT) and artificial intelligence (AI).

Enterprise integration serves as the backbone of digital transformation by enabling seamless connectivity and data exchange across disparate systems and data sources. It bridges gaps between isolated systems to create a unified ecosystem where data flows freely, forming the foundation for transformative initiatives. It enables agile and scalable operations by modularizing systems, breaking down monolithic architectures, and allowing for flexible deployments essential for innovation, and competitiveness. Integration harmonizes data from disparate sources, provides organizations with a unified view, and allows companies to use real-time insights to optimize processes with data-driven decision-making.

Enterprise integration enables organizations to personalize interactions, anticipate customer needs, and deliver tailored experiences that drive loyalty and satisfaction. It enables organizations to leverage emerging technologies such as AI and machine learning to automate processes, personalize recommendations, and deliver proactive support. Integration facilitates collaboration by connecting cross-functional teams to share data, insights, and resources. This collaborative approach fosters creativity, accelerates decision-making, and drives collective innovation across the organization.

Whether it's integrating IoT devices for real-time monitoring, incorporating AI algorithms for predictive analytics, or leveraging cloud services for scalable computing power, enterprise integration allows organizations to experiment with new technologies, and rapidly bring innovative solutions to market. By connecting systems, harmonizing data, and fostering agility and innovation, integration lays the groundwork for organizations to thrive in today's digital economy.

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OpenText’s B2B integration and EDI managed services solutions help you rein in chaos, scale resources with business needs, and operate your supply chain from the security of a digital backbone.

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Enterprise integration resources

Accelerate M&A and divestiture transactions

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The critical role of cloud integration in business restructuring activities

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Simplify complex integrations and expedite customer onboarding

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B2B integration expertise helps manage ERP migration risks

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Quantifying the impact of B2B integration on supply chain operations

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Improve supply chain and ESG risk management with consolidated insights

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B2B integration powers supply chain performance

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The latest on e-Invoicing mandates worldwide

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Digital Supply Chain 101

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Maximize the value of your enterprise data

View the infographic

Automation: The hero of corporate sustainability

View the infographic

Managed Services for complex integration

Read the overview

Checklist: Compare Managed Services against DIY integration

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