OpenText brings decades of expertise to help you unlock data, connect people and processes, and fuel AI with trust
Unify data seamlessly across your enterprise to eliminate silos, improve collaboration, and reduce risks
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Free up resources, optimize performance and rapidly address issues
Run anywhere and scale globally in the public cloud of your choice
See information in new ways
AI that understands your business, your data, and your goals
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
Gain better insights with generative AI for supply chains
Power work with AI content management and an intelligent AI content assistant
Improve your security posture with AI cybersecurity and agile threat detection
Enable faster app delivery, development, and automated software testing
Elevate customer communications and experiences for customer success
Empower users, service agents, and IT staff to find the answers they need
See information in new ways
AI that understands your business, your data, and your goals
Say hello to faster decisions. Your secure personal AI assistant is ready to get to work
Gain better insights with generative AI for supply chains
Power work with AI content management and an intelligent AI content assistant
Improve your security posture with AI cybersecurity and agile threat detection
Enable faster app delivery, development, and automated software testing
Elevate customer communications and experiences for customer success
Empower users, service agents, and IT staff to find the answers they need
Predict, act, and win with real-time analytics on a smarter data platform
Give users access to the answers they need, faster and easier, with multi-repository AI-based search that lets you contextualize everything from clicks to conversations
Connect once, reach anything with a secure B2B integration platform
Reimagine knowledge with AI-ready content management solutions
Supercharge intelligent workspaces with AI to modernize work
Integrated cybersecurity solutions for enterprise protection
Purpose built data protection and security solutions
Reinvent threat hunting to improve security posture with the power of agile AI
Ship better software—faster—with AI-driven DevOps automation, testing, and quality
Reimagine conversations with unforgettable customer experiences
Get the clarity needed to cut the cost and complexity of IT operations
Redefine Tier 1 business support functions with self-service capabilities from private generative AI
Build custom applications using proven OpenText Information Management technology
Build it your way with OpenText Cloud APIs that create the real-time information flows that enable custom applications and workflows
Protect what matters, recover when it counts
Get greater visibility and sharper insights from AI-driven information management. Ready to see how?
Break free from silos, streamline processes, and improve customer experiences with secure information management for AI
Improve efficiency, security, and customer satisfaction with OpenText
Run processes faster and with less risk
Achieve digital transformation with guidance from certified experts
Modernize your information management with certified experts
Unlock the full potential of your information management solution
Turn support into your strategic advantage
Extend IT teams with certified OpenText application experts
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Modernize your information management with certified experts
Unlock the full potential of your information management solution
Turn support into your strategic advantage
Extend IT teams with certified OpenText application experts
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Information is the heartbeat of every organization. We build information management software so you can build the future
OpenText partners with leading cloud infrastructure providers to offer the flexibility to run OpenText solutions anywhere
OpenText partners with top enterprise app providers to unlock unstructured content for better business insights
Discover flexible and innovative offerings designed to add value to OpenText solutions
Discover the resources available to support and grow Partner capabilities
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A flexible and agile B2B integration environment powers the process automation and scalability companies need to keep pace with business growth. Yet trying to manage complex enterprise integration in-house—without specialized expertise and tools—can lead to costly issues and missed opportunities.
Outsource complexity with EDI as a service. Rein in the chaos and help secure your footing for future transformation with on-demand access to skilled experts and cloud-based integration technology, ready to go when you need them.
While AI is a hot boardroom topic, many companies aren’t prepared to use AI technology to its fullest capability. A solid digital backbone lets you undertake data analysis and aggregate info into a single data lake to make more strategic decisions.
ERP migration projects are high value. Companies must consider reintegration into other business systems, but IT teams are usually 100% focused on meeting go-live dates. Bridge existing integration resource gaps with B2B managed services.
Supply chain leaders are facing a tsunami of new compliance and regional mandates—from new country specific e-Invoicing mandates, to new ESG, sustainability, and SCOPE3 related regulations. Meet existing mandates and be ready for future ones.
Digitizing 100% of a trading partner community is a goal for most companies. But it’s tough, especially with large communities that span the globe. Reduce complexity and onboard new trading partners regardless of location, skill, or language.
Expansion into new markets is an important growth strategy for companies that operate in a dynamic market environment. Leverage EDI services and global resources to help you onboard and support new trading partners anywhere in the world.
Changing market conditions cause companies to either acquire other businesses or divest operations, but they must remain focused on their core activities to succeed. Maintain business continuity, throughout any restructuring activity.
Gain enhanced transparency throughout the payment lifecycle with real-time, end-to-end visibility into financial transactions among banking and trading partners. Effectively manage payables, receivables, translation, and reporting.
Expedite client onboarding, offload complex integration requirements, and automate corporate to bank connectivity. Efficiently manage protocol mediation, file transfer, and data transformation, streamlining operations, and removing operational barriers.
Leverage the support of a trusted EDI service partner and the security of a modern digital backbone to future-proof your business.
Meet burgeoning B2B standards and complex regional mandates. Address support issues in local languages worldwide. Simplify B2B operations at scale with a trusted partner.
Integrate people, systems, and things across your extended business network into a single digital backbone, and maintain business continuity during growth or disruption.
Eliminate information silos and enhance trading partner collaboration to improve day-to-day operations inside and outside the enterprise with connected EDI services.
Plug resource gaps and focus on other business-critical IT projects. Get access to B2B skills and resources, as, and when they are needed with EDI managed services.
Improve visibility into trading partner performance with comprehensive enterprise business process analytics to understand trends and take action.
Digitize all transactions across trading partners, automate internal processes, and manage B2B exchanges to reduce errors, enhance operations, and gain efficiencies.
See how customers are succeeding with enterprise integration and OpenText.
See more success storiesB2B Managed Services refers broadly to outsourced services that one business provides to another to handle certain functions or processes. These services are designed to streamline operations, reduce costs, and improve efficiency.
B2B integration includes the techniques and technologies that enable a company to digitally trade with its partners. B2B managed services outsources the daily management of your B2B integration infrastructure to a trusted third-party provider.
Some of the benefits of B2B managed services include:
Electronic Data Interchange (EDI) is the computer-to-computer exchange of business documents between organizations in a standard electronic format. It replaces manual processes for seamless, digital communication between trading partners. It typically involves specialized software or platforms that translate data from internal systems into a standardized EDI format, so information such as orders, invoices, and shipping notices can be exchanged electronically and seamlessly integrated into the recipients’ systems.
Using EDI services can give your organization:
Enterprise integration is the process of connecting various software applications and systems within an organization to enable seamless communication and data sharing. It involves integrating disparate systems, such as enterprise resource planning, supply chain management, or financial systems, to streamline business processes, and improve efficiency.
Overall, enterprise integration allows organizations to optimize efficiency, enhance collaboration, and drive innovation though connectivity and interoperability. This includes:
Enterprise integration can also incorporate the integration of legacy systems, ensuring compatibility with modern technologies, and enabling organizations to leverage existing investments while embracing digital transformation. Overall, Enterprise Integration encompasses a comprehensive approach to connectivity and interoperability, enabling organizations to optimize efficiency, enhance collaboration, and drive innovation.
Enterprise Integration is crucial for businesses seeking efficiency, agility, and competitiveness in an interconnected world. By seamlessly connecting various software applications, systems, and databases within an organization, enterprise integration streamlines data flow, breaks down silos, and enhances communication. This connectivity ensures that information is shared accurately and in real-time across throughout a unified ecosystem, where data can flow freely between systems, departments, and stakeholders. This unified view of data enhances decision-making, improves operational efficiency, and drives innovation.
Moreover, enterprise integration plays a pivotal role in enabling digital transformation initiatives. In the era of digitalization, organizations rely on agility and scalability to adapt to changing market dynamics and meet evolving customer demands. Integration allows organizations to modularize their systems and processes, breaking down monolithic architectures into smaller, interconnected components. This modular approach enhances flexibility and agility, enabling organizations to deploy new functionalities rapidly, and scale resources as needed.
Enterprise integration is a foundational element of digital transformation initiatives, enabling organizations to modernize their IT infrastructure, adopt cloud-based technologies, and embrace emerging trends such as Internet of Things (IoT) and artificial intelligence (AI).
Enterprise integration serves as the backbone of digital transformation by enabling seamless connectivity and data exchange across disparate systems and data sources. It bridges gaps between isolated systems to create a unified ecosystem where data flows freely, forming the foundation for transformative initiatives. It enables agile and scalable operations by modularizing systems, breaking down monolithic architectures, and allowing for flexible deployments essential for innovation, and competitiveness. Integration harmonizes data from disparate sources, provides organizations with a unified view, and allows companies to use real-time insights to optimize processes with data-driven decision-making.
Enterprise integration enables organizations to personalize interactions, anticipate customer needs, and deliver tailored experiences that drive loyalty and satisfaction. It enables organizations to leverage emerging technologies such as AI and machine learning to automate processes, personalize recommendations, and deliver proactive support. Integration facilitates collaboration by connecting cross-functional teams to share data, insights, and resources. This collaborative approach fosters creativity, accelerates decision-making, and drives collective innovation across the organization.
Whether it's integrating IoT devices for real-time monitoring, incorporating AI algorithms for predictive analytics, or leveraging cloud services for scalable computing power, enterprise integration allows organizations to experiment with new technologies, and rapidly bring innovative solutions to market. By connecting systems, harmonizing data, and fostering agility and innovation, integration lays the groundwork for organizations to thrive in today's digital economy.
OpenText’s B2B integration and EDI managed services solutions help you rein in chaos, scale resources with business needs, and operate your supply chain from the security of a digital backbone.
OpenText combines end-to-end solution implementation with comprehensive technology services to help improve systems.