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Discover the advantages of OpenText Customer Support
Get the latest software updates and patches to ensure solutions never fall behind.
Get the most out of OpenText solutions with always-on access to self-service resources and tools.
Rely on rapid support responses to critical and serious service issues, regardless of deployment model.
Access additional support offerings to proactively manage solutions as organizational requirements shift.
Easily budget and plan for updates with a 5-year support lifecycle.
Explore the foundational support program for OpenText solutions which empowers customers to manage increasingly complex business processes.
Learn moreReceive personalized support from a named, senior expert for faster resolution, optimized environments, and greater ROI.
Learn moreGet rapid response and expert assistance for critical and high severity issues with eight hours of scheduled standby outside of business hours.
Learn moreUnlock on-demand access to short-term support services like upgrade assistance, scheduled standby, and more, by redeeming prepaid Flexible Credits.
Learn moreOpen a ticket through My Support
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