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OpenText™ InsightGet started with customer support

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24x7 online support

My Support is a 24x7 support portal for all Legal Tech product resources.

Live technical support is available Monday-Friday, from 8:00 am to 8:00 pm ET, through the My Support portal.

Log on to My Support  or call us.

Register for a My Support account today! Learn how to set up your account using this FAQ.

*Please note, when creating your My Support account, select Legal Tech as your product line.

Please note all links listed below require a My Support account to access.

  • Dedicated assistance

    Use the easy ticket creation wizard to outline your question or issue and our support teams will troubleshoot and provide guidance to resolve it.

  • My Support Help

    Check out our complete Help & About section to help you get started on My Support.

  • Feedback forum

    Share feedback about your My Support experience in the feedback forum to let us know how we can make your next experience even better.

Product resources

My Support offers product resources within each product page, including documentation, software, knowledge base articles and community forums, with a single click.