OpenText Content Cloud vs SER Group
Why choose an imitator when you can have the trailblazer?
OpenText Content Cloud vs SER Group
Discover how OpenText offers better content management solutions than SER Group with market-leading security, scalability, integrations, and global support
| Swipe to see more | OpenText™ Content Cloud | SER Group | Why this matters |
|---|---|---|---|
| SER Group drawbacks explained | |||
| Global presence | 23,000 employees operating in 180 countries; global 24/7 support | 600+ employees operating in 11 countries; cannot provide 24/7 support in NA[1] | Confidence to meet local data regulation requirements and support wherever and whenever you need it |
| Multi-layered security | Adjusts access rights based on lifecycle and geography | Limited security based on user access rights and fixed to permanent roles[2] | Dynamic security that automatically adapts to balance access and protection |
| Global scalability | Modern, cloud-first platform to support the largest content management systems | Supports regional systems; primarily EMEA-based[3] | Reliable performance and system scalability to manage massive volumes under demanding global conditions |
| Deep integrations with enterprise applications | Purpose-built, bi-directional integration for comprehensive collaboration | Limited integration results in weak collaboration[4] | Content in context throughout its lifecycle, directly within preferred apps |
| Mature partner ecosystem | Global ecosystem of 600 vetted partners | Regional partner ecosystem[5] | Expert partner support for your unique requirements, no matter where your business is located |
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Leaders trust OpenText
Leaders trust OpenText
Top reasons to choose OpenText Content Cloud vs SER Group
Learn why OpenText is a top alternative to SER Group
- 310%
potential ROI
Forrester estimated that large organizations could potentially see a 310% ROI from use of OpenText Content Services Private Cloud Platforms[6] - $1.9 million
costs saved
Potential costs saved in fees, services, and internal labor avoided with infrastructure modernization savings [7] - 95%
time savings
Potential time savings per business process by Year 3 [8] - 30
years of experience
Established leader with a 30-year history in document management - 7
leader placements
Recognized market leader in content platforms, IDP, archiving, document mining, and analytics - 180
countries
Operating across the globe, helping you meet local data regulation requirements and providing support wherever and whenever you need it
Resources
Forrester TEI Study
Read the studyOmdia names OpenText a leader in content services platforms
Read the reportOpenText named a Leader in the 2024 IDC MarketScape for Worldwide Intelligent Content Services
Read the report excerptThe Forrester Wave names OpenText a leader in content platforms
Read the reportIDC MarketScape names OpenText a Leader in intelligent document processing (IDP)
Read the report excerptRadicati names OpenText a top player in information archiving
Read the reportInfoSource names OpenText a leader in Capture and IDP
Read the reportForrester TEI Study
Read the studyOmdia names OpenText a leader in content services platforms
Read the reportOpenText named a Leader in the 2024 IDC MarketScape for Worldwide Intelligent Content Services
Read the report excerptThe Forrester Wave names OpenText a leader in content platforms
Read the reportIDC MarketScape names OpenText a Leader in intelligent document processing (IDP)
Read the report excerptRadicati names OpenText a top player in information archiving
Read the reportInfoSource names OpenText a leader in Capture and IDP
Read the report
OpenText named a Leader in the Omdia Universe: Content Services Platforms
Read the blog
OpenText Documentum Content Management: Trusted by industry behemoths and niche alike
Read the blog
OpenText named a leader in the IDC MarketScape for Intelligent Content Services
Read the blog
FedRAMP® Authorized: OpenText Solutions help government agencies achieve objectives
Read the blogHow can we help?
Footnotes
Footnote
- [1] SER Group, Jump into the digital future – with the SER Group, as of 3/24/2025
- [2] Gartner Peer Insights, Peer Review for Doxis Intelligent Content Automation, 2024
- [3] Gartner, 2024 Gartner® Magic Quadrant and Critical Capabilities for Document Management, 2024
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. - [4] Forrester, The Forrester Wave™: Content Platforms, Q1 2023
- [5] Ibid.
- [6] The representative interviews and financial analysis in a Forrester Total Economic Impact™ study commissioned by OpenText found that a composite organization experiences benefits of $24.31 million over three years versus costs of $5.94 million, adding up to a net present value (NPV) of $18.37 million and an ROI of 310% - Forrester, The Total Economic Impact™ Of OpenText Content Services Private Cloud Platforms, June 2024
- [7] The representative interviews and financial analysis in a Forrester Total Economic Impact™ study commissioned by OpenText found that a composite organization experiences $1.9 million three-year, risk-adjusted present value (PV) cost savings - Forrester, The Total Economic Impact™ Of OpenText Content Services Private Cloud Platforms, June 2024
- [8] The representative interviews and financial analysis in a Forrester Total Economic Impact™ study commissioned by OpenText found that a composite organization experiences benefits from potential time savings of 95% per business process over three years - Forrester, The Total Economic Impact™ Of OpenText Content Services Private Cloud Platforms, June 2024