Experiences

OpenText TeamSite

Create relevant, personalized experiences across customer channels with one platform

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Overview

Deliver relevant, personalized experiences optimized for any device or channel

OpenText™ TeamSite™ is a content management solution that empowers organizations to create and manage personalized rich digital customer experiences optimized for any device, channel or context. From a single interface, users can author, test, target and publish content, as well as manage rich media, design websites and create mobile applications.

Why choose OpenText TeamSite?

  • Easily extendable platform

    Personalize, elevate and deliver content across the customer journey with a composable and extendable platform offering the most comprehensive set of industry-leading technology.

  • User-centric tools

    Let business users, developers and creative teams access tools and advanced capabilities that fit how they work with a composable UX that is designed for ease of use.

  • Cloud and off-cloud options

    Get the most flexibility in deployment options to run on public clouds, such as Google, AWS or Azure, or manage internally using Kubernetes containers or onsite infrastructure.

  • Proven performance

    Leverage a scalable platform that powers more than 10,000 global websites, often running at 99.999% service level uptime commitments, for market-leading enterprise companies.

How TeamSite can benefit business

Discover the advantages of using TeamSite.

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  • Maintain brand consistency across channels

    Manage content at a component or small element to ensure consistency of experiences across devices and channels.

  • Deliver highly relevant, personalized experiences

    Improve engagement, up-sell, cross-sell and retention for known and unknown customers, and seamlessly integrate and manage audience data, including Google Analytics.

  • Accelerate create-to-publish cycle

    Leverage artificial intelligence, machine learning and automated workflows to create and publish personalized, visually rich content without IT dependence.

  • Track and analyze highly targeted campaigns

    Synchronize data, experiment with content, test audience engagement and analyze results based on KPIs, clicks and site interaction for a complete campaign view.

  • Work from a common data layer

    Use an embedded customer data platform integrating all audience data across the entire customer ecosystem to create, manage and deliver targeted engagement.

  • Optimize operations for business needs

    Meet operational objectives with options such as authenticated experiences, cloud or off-cloud, high availability, custom development or composable UX for business users.

Features

  • Experience Studio

    Accelerates the create-to-publish cycle with WYSIWYG editing, drag-and-drop forms and components, and preview, publishing and management of single page applications (SPAs).

  • Integrations for targeting, testing and personalization

    Integrates customer data with OpenText Experience CDP and utilizes OpenText Optimost advanced targeting, enabling users to design, deliver and optimize personalized experiences.

  • Flexible decoupled and headless content

    Pushes content to third-party applications with both decoupled and headless options that separate content creation from delivery and presentation.

  • Multichannel analytics and journey tracking

    Offers a 360-degree view using event tracking and dashboards in OpenText™ Core Experience Insights, tracks performance with integrated Google Analytics™ and performs behavioral data analysis, including clickstream, structured and unstructured data.

  • Scalable, extensible architecture

    Leverages an open, robust and flexible platform architecture focused on compliance and integrated identity access management to allow users to easily develop, integrate and deliver highly reusable content.

  • Comprehensive CMS integrations

    Integrates with market-leading solutions like Google Team Drive, OpenText Media Management, OpenText Exstream, OpenTextQfiniti and OpenText Content Suite.

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Take advantage of OpenText and partner services

Deployment

OpenText offers deployment choice and flexibility for OpenText TeamSite

Professional Services

OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Partners

OpenText helps customers find the right solution, the right support and the right outcome.

Training

Comprehensive enablement and learning programs to accelerate knowledge and skills.

Communities

Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Leaders trust OpenText

See how customers are succeeding with TeamSite.

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OpenText TeamSite helps health plan provider deliver powerful, targeted online experiences.

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OpenText TeamSite powers award-winning loyalty and rewards management program with targeted online experiences

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OpenText TeamSite helps RCI deliver information its members need, when they need it, for their leisure travel

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OpenText TeamSite enables Huge to serve its clients with a cutting-edge digital experience

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TeamSite resources

OpenText and Google co-innovation

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Using TeamSite with a Customer Data Platform (CDP)

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OpenText TeamSite’s Translation Automation

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OpenText TeamSite’s Enhanced Targeting

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OpenText TeamSite’s Content Integrations

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OpenText TeamSite’s Intelligent Content Creation

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OpenText TeamSite’s Customer Data Platform

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