Wavin

Wavin automates sales order capture with OpenText

Wavin logo

OpenText Business Center for SAP® Solutions increases speed and accuracy, reducing costs

Over the coming months, we will expand our usage of OpenText Business Center for SAP Solutions to another 15 or so countries, accelerating the return on our investment and further improving the service we provide our customers.

Stefan Felschen, Project Manager, Wavin

Challenge

  • High-cost involved with time spent in manually entering order data
  • High risk of incorrect data entry with the manual task

Product(s)

Value

  • Saved time on order entry, freeing up time for customer-facing tasks
  • Reduced manual processing time and overall costs
  • Enabled order handling from multiple channels with pre-conversion to PDF
  • Improved overall data quality and accuracy

About Wavin

Originally founded in 1955, and now part of Mexichem, Wavin is a leading supplier of plastic pipe systems and solutions. Wavin products are used in both below and above ground applications in areas such as water management, heating and cooling, water and gas distribution, waste water drainage and cable ducting. The firm employs around 5,000, and has presence in more than 25 countries. Headquartered in Zwolle in the Netherlands, Wavin has more than 30 manufacturing sites, mainly in Europe. Outside Europe, it operates through a global network of agents, licensees and distributors.